Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$178K - $223K *

Champion innovative marketing strategies by leading pre-sale initiatives that align client goals with creative concepts in a fast-paced telecommunications environment for a top-tier content creator...

US-AnywhereRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$147K - $220K *

Drive new business growth for a precision health platform by managing the end-to-end sales cycle, engaging with key stakeholders, and fostering client relationships in small and medium life sciences o...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$165K - $190K *

Lead strategic partner integrations and deliver tailored solutions while fostering collaborative relationships to ensure successful onboarding and implementation of our Banking as a Service platform...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$165K - $185K *

Join a team that's shaping strategic direction and driving growth across multi-account projects in medical affairs. In this senior leadership role, you'll enhance client relationships, develop teams...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$136K - $200K *

Lead and transform client success operations while managing a talented team. Ensure operational efficiency, foster client relationships, and drive strategic initiatives to enhance service delivery in...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Tackle the development and execution of business strategies to expand customer accounts in key markets, securing new and repeat business across the company's service offerings, including genomics and...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Engage with diverse teams to craft a visionary product roadmap for cloud-native EPM solutions, leveraging market insights to deliver secure, innovative features that enhance customer experiences and s...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Lead growth initiatives by driving new business acquisition through consultative selling, overseeing the full sales cycle, and building key relationships across diverse industries. Thrive in a dynamic...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$128K - $173K *

Drive employee effectiveness by managing a strategic Virtual First work stream. Focus on tool optimization, AI enablement, and cross-functional collaboration to create scalable organizational change a...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$143K - $194K *

Pioneer innovative strategies for a Virtual First work stream, enhancing employee effectiveness through technology and research. Lead cross-functional initiatives, manage complex programs, and drive m...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Drive strategic people initiatives by partnering with leaders to enhance organizational effectiveness and talent management. Utilize your extensive HR expertise to influence decisions, foster inclusiv...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$167K - $197K *

Join a team that's shaping financial strategy across key business areas. This vital role partners with senior leaders to drive operational success, manage a high-performing FP&A team, and influence co...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Drive growth by managing key national grocery accounts and fostering buyer relationships. Leverage analytical skills for budget management and ROI evaluation while developing compelling sales strategi...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$89K - $143K *

Grow your career with a leadership role overseeing a team of Customer Success Managers. Drive customer adoption, retention, and value for strategic accounts while partnering cross-functionally to meet...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$122K - $184K *

Lead the implementation of Workday solutions in Higher Education, managing project lifecycles, fostering client relationships, and delivering results while ensuring adherence to budget and timelines...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$250K - $400K *

Join a dynamic sales team to drive revenue growth and develop strategic plans. Lead a high-performance group, build client relationships, and innovate sales processes while managing a defined territor...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Drive customer success by managing vital enterprise accounts, enhancing engagement, and maximizing solution adoption. Become a trusted advisor in the cybersecurity domain, ensuring business value and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$210K - $240K *

Elevate your career by leading and optimizing Workday HCM practices, ensuring excellence in project delivery, client satisfaction, and team performance while managing complex client needs and driving...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Innovate by leading software engineering excellence and AI adoption; manage cross-functional teams to develop impactful tech solutions while maintaining hands-on involvement with proof-of-concept proj...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $190K *

Join a team that's passionate about optimizing digital asset management. Lead the product strategy and roadmap, ensuring seamless integration across platforms while delivering exceptional value and cu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$160K - $283K *

Join a team that's at the forefront of pandemic preparedness, leading enterprise-wide strategies to safeguard public health and ensure operational resilience during infectious disease threats and emer...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Pioneer innovative creative strategies while harnessing data-driven insights. Lead a dedicated team to enhance brand performance across multiple channels, shaping impactful health narratives that reso...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Healthcare

$174K - $233K *

Transform the landscape of professional services by leading teams to achieve financial and customer satisfaction goals, driving operational excellence, and fostering a culture of continuous improvemen...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$172K - $290K *

Transform the marketing landscape by owning critical cross-functional projects. Drive initiatives from conception through execution, aligning teams around strategic goals while adapting to evolving bu...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$135K - $150K *

Champion growth by developing strategies and managing health plan sales to exceed revenue goals. Build impactful customer relationships and lead cross-functional initiatives within a defined territory...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.