Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $215K *

Shape the global product strategy and drive commercial growth in Consumer Financial Services, leading high-stakes sales while mentoring teams and ensuring market-relevant solutions that foster client...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $120K *

Unlock growth potential by managing strategic accounts, enhancing member satisfaction, and driving renewals. Collaborate cross-functionally to deliver exceptional service and support executive relatio...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Take ownership of paid media excellence by driving performance across channels. You’ll manage advertising budgets, optimize website conversions, and collaborate with teams to ensure digital initiative...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Advance your career by driving impactful paid media strategies and website optimization to enhance revenue outcomes. Collaborate cross-functionally while managing substantial marketing budgets across...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $200K *

Optimize product strategies and drive execution across foundational platform domains, ensuring alignment and fostering cross-team collaboration to deliver impactful business results and enhance custom...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $200K *

Lead the charge in driving client success across a diverse portfolio. Collaborate with client engagement teams to achieve financial goals while fostering growth and innovation, ensuring high standards...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$189K - $246K *

Lead the charge in technical oversight of small molecule API development and manufacturing to drive successful product milestones and support lifecycle management. Collaborate cross-functionally to en...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$77K - $85K *

Optimize client success through proactive account management, driving retention and identifying growth opportunities for a portfolio of key accounts in a dynamic environment focused on IT services and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $146K *

Join a driven team to lead technology initiatives enhancing End User Computing. Utilize your project management expertise in Agile and Waterfall methodologies to deliver impactful projects on time and...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$142K - $152K *

Join a dynamic team to deliver complex projects that support enterprise IT strategy. Utilize advanced methodologies to manage risks and achieve high-quality outcomes while leading multiple teams in a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$105K - $125K *

Unlock potential by managing enterprise accounts, fostering relationships, and driving value through effective use of a SaaS platform. Collaborate with teams to ensure client success and identify grow...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $110K *

Help us grow strategic partnerships in HR technology, enhancing our go-to-market strategy. Collaborate with cross-functional teams to drive pipeline and revenue growth, while managing key partner rela...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$156K - $200K *

Join a dynamic team as you shape innovative content strategies for capital markets. Leverage your expertise in AI and investment research while managing globally distributed content operations to enha...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$145K - $160K *

Unlock the potential of AI in cybersecurity by shaping narratives, driving content creation, and influencing product strategy through customer engagement and innovative marketing tailored for security...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $258K *

Drive strategic channel growth through effective partnership and execution across distributors and commercial partners, maximizing market insights to enhance adoption and demand for MedTech products...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Pioneer innovative solutions by leading software implementation projects that enhance healthcare analytics and data integration. Manage client relationships while ensuring projects are executed on tim...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Empower customers as the primary technical liaison in post-sale relationships. Manage technical health, align stakeholders, and ensure successful adoption of innovative AI solutions through effective...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$180K - $260K *

Join a team that's redefining customer engagement by leading the vision and roadmap for a new business venture. Drive product strategy and execution with a focus on innovation and operational excellen...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$200K - $300K *

Shape the future of GTM intelligence by leading AI strategy and insights. Drive impactful decision-making and operations, collaborating cross-functionally to harness AI tools for smarter business exec...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$138K - $207K *

Unlock potential by leading multiple AI solution deployments, ensuring quality and profitability while collaborating with cross-functional teams to drive ethical AI adoption and business value realiza...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$190K - $240K *

Transform the healthcare landscape by leading a dynamic team driving integration between AI solutions and health systems. Own key client relationships and ensure smooth deployment of innovative Epic a...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$155K - $180K *

Lead complex global accounts by optimizing delivery frameworks and strategies. Engage with executives to translate business requirements into operational plans, mentor peers, and support AI tools deve...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Shape the future of business partnerships by driving growth through strategic prospecting, relationship management, and innovative solutions. Leverage your experience to expand critical channels and a...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Join a dynamic sales team to drive growth in a new vertical, owning full-cycle sales while building foundational processes. Collaborate with leadership, manage customer relationships, and adapt swiftl...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Drive product strategy for financial management solutions, leveraging AI to transform processes and elevate outcomes. Lead a dynamic team to redefine accountability and deliver comprehensive value to...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.