Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$100K - $120K *

Drive project management and testing for advanced software systems, collaborating with diverse teams. Ideal for detail-oriented candidates with strong communication skills, contributing to system eval...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$146K - $198K *

Elevate customer engagement by uncovering new opportunities and driving sales. You'll own the entire sales cycle, leveraging your expertise in B2B SaaS to maximize success and impact for both clients...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$79K - $139K *

Lead global patient recruitment and retention strategies, driving execution and performance across complex clinical trials. Collaborate with sponsors to ensure alignment and optimize enrollment outcom...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $115K *

Join a high-accountability team as you manage full-cycle sales for mid-market accounts. Engage with multiple stakeholders, leverage AI tools, and drive pipeline growth, ensuring successful outcomes in...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Engage in the full sales cycle as you build relationships and address complex challenges. Utilize a consultative approach to showcase our AI-native platform, ensuring collaborative success in a dynami...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$94K - $172K *

Lead Amazon measurement strategy to enhance performance metrics and optimize client decision-making. Collaborate with commerce teams to integrate analytics effectively and provide actionable insights...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$70K - $125K *

Help us generate growth within North America by acquiring net-new business in the SaaS sector. Lead sales cycles, engage with executive stakeholders, and collaborate cross-functionally to provide valu...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $275K *

Unlock revenue growth by prospecting and building strong brand partnerships in a dynamic, competitive landscape. Thrive in an environment where crafting innovative pitches and closing new business opp...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$97K - $118K *

Advance product planning by leading development, market strategy, and stakeholder collaboration for innovative travel solutions. Own product roadmaps, ensuring successful delivery and market penetrati...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Elevate your career by driving revenue growth in key accounts. You'll nurture client relationships, identify upselling opportunities, and ensure satisfaction while collaborating with teams to align so...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$100K - $140K *

Accelerate marketing innovation in healthcare technology by leading strategies to enhance brand visibility and drive revenue growth through effective demand generation, pipeline management, and cross...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $220K *

Advance global procurement initiatives by leading sourcing strategies for MRO and automotive parts. Drive operational excellence, enhance supplier relationships, and ensure compliance while achieving...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Transportation

$179K - $269K *

Empower the future of the trades by defining, owning, and delivering AI-driven product strategies that enhance operations for Exteriors contractors. Drive innovation from concept to execution while co...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $165K *

Unlock potential by leading go-to-market strategies for innovative voice authentication and fraud prevention solutions, impacting large enterprises in financial services and more. Collaborate cross-fu...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$185K - $297K *

Grow a high-performing product design team through strategy, leadership, and innovation. Drive data-informed design processes and foster collaboration to create impactful user experiences while levera...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$168K - $276K *

Unlock potential by leading the marketing strategy for a transformative Data Platform. Collaborate with cross-functional teams to drive adoption and create impactful narratives that resonate with tech...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $120K *

Transform your career by leading strategic communications across channels. Drive brand visibility, create compelling narratives, and elevate executive thought leadership in a dynamic AdTech environmen...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Media

$80K - $120K *

Pioneer your career by driving new business and managing key accounts in a dynamic tech startup. Build relationships with CXO-level decision makers while executing structured sales plans to make an im...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$188K - $314K *

Elevate enterprise product strategy and vision to drive growth and innovation. Lead cross-functional teams in planning, executing, and delivering measurable value to meet long-term business objectives...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $130K *

Drive product marketing strategies by defining customer profiles, positioning, and competitive narratives. Operate independently to inform product strategy across teams, ensuring consistent value arti...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$118K - $190K *

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$102K - $147K *

Grow your career with a dynamic role focusing on client retention and expansion, cultivating relationships with C-Level executives in the Large Enterprise segment, and driving strategic growth in a hi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$126K - $227K *

Join a dynamic team as you oversee the execution of enterprise-level growth programs, ensuring timely site launches and operational readiness while applying PMI standards across cross-functional teams...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $180K *

Lead and scale a transformative partner ecosystem by driving AI-first initiatives, fostering strategic partnerships, and optimizing revenue streams. Collaborate cross-functionally to innovate and deli...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Lead the charge in optimizing revenue operations, supporting GTM teams with actionable insights, data analysis, and systems management to enhance business performance and client satisfaction...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.