Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$174K - $218K *

Reimagine healthcare by shaping partnerships that drive innovative virtual-first care solutions. As a Senior Product Manager, you will bridge product and commercial teams, enhancing member engagement...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

Lead the charge in network engineering strategy and execution across the Americas. Drive modernization initiatives, manage multi-million dollar budgets, and enhance operational efficiency while foster...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Deliver strategic enterprise sales initiatives by driving new business, nurturing key client relationships, and leveraging technical resources to capture major accounts across North America and expand...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $200K *

Lead the charge in transforming client journeys and modernizing digital experiences to enhance engagement, retention, and growth. Collaborate with cross-functional teams to prioritize outcomes and dri...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$152K - $190K *

Champion the future of physical operations by leveraging IoT data to drive business transformation for mid-sized clients. Navigate complex sales processes, engage multiple stakeholders, and educate cu...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $95K *

Engage with Managed Services clients to drive retention, enhance service adoption, and foster long-term relationships, acting as a trusted advisor to ensure alignment with client objectives and operat...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $180K *

Lead the development and management of strategic relationships with influential healthcare organizations, focusing on enterprise-level initiatives to enhance patient access and optimize treatment path...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $145K *

Drive client success and retention by leading a team of managers to ensure exceptional service and satisfaction while leveraging data-driven insights and proactive strategies for account management im...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Join a team that's redefining customer trust through innovative engineering. Lead squads to automate security assessments, driving strategic roadmaps while fostering a high-accountability culture and...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $160K *

Lead the charge in shaping a robust security function, managing a team while enhancing AWS infrastructure, compliance, and application security within a remote-first culture and fast-paced environment...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$199K - $413K *

Lead the development and execution of innovative global compensation strategies, partnering with stakeholders to enhance employee engagement while ensuring compliance and effectiveness in a dynamic ma...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Champion digital transformation by leading automation in fulfillment processes, enhancing partner operations, and driving measurable improvements in efficiency and accuracy across educational distribu...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$130K - $170K *

Lead strategic initiatives in STEM workforce development, overseeing multidisciplinary teams and managing key partnerships. Drive program success through operational excellence, stakeholder engagement...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$115K - $175K *

Join a strategic team as you oversee complex web projects, drive digital initiatives, and promote best practices, all while collaborating across functions. Make a real-world impact while shaping the f...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$215K - $235K *

Pioneer comprehensive commercial operations by designing, implementing, and optimizing pricing and deal negotiation processes. Drive ongoing analytics and continuous improvement, ensuring success in a...

US-AnywhereRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$95K - $115K *

Drive the design and continuous enhancement of customer experience programs, ensuring impactful engagement across segments to boost customer success, retention, and satisfaction through structured jou...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$147K - $189K *

Transform global quality strategies by leading continuous improvement initiatives, enhancing product reliability, and ensuring customer satisfaction through a robust quality management system and cros...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$128K - $160K *

Champion strategic growth by leading payor partnerships and securing value-based contracts to enhance patient access to essential care nationwide. Collaborate with executives to architect solutions th...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$165K - $199K *

Join our innovative team to lead customer support and a skilled group of engineers. Manage complex escalations, drive technical resolutions, and enhance our service quality through automation and coac...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$169K - $200K *

Empower growth by serving as a vital HR Business Partner, collaborating with leaders across technical domains to scale high-performing teams while driving people strategies aligned with business goals...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $215K *

Invent dynamic ABM strategies that drive engagement and revenue. Blend marketing expertise with AI innovations to optimize performance and pipeline growth across various channels and integrated campai...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$175K - $270K *

Oversee the strategy and development of data products, driving market execution and collaboration across teams to enhance audience targeting and measurement capabilities for agencies and brands...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Media

$110K - $150K *

Lead transformative Document Services operations and strategy, driving efficiency across Inbound Correspondence and Print Production. Collaborate with cross-functional teams to enhance member support...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$170K - $240K *

Innovate your career by leading the product lifecycle and go-to-market strategies for security and monitoring solutions. Collaborate across functions to enhance client satisfaction and drive adoption...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$105K - $118K *

Lead the charge in client account management, driving retention and new business growth while developing strategic relationships that enhance revenue. Collaborate cross-functionally to ensure client s...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.