Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Senior Product Manager, Enterprise Solutions
$174K - $218K *
Reimagine healthcare by shaping partnerships that drive innovative virtual-first care solutions. As a Senior Product Manager, you will bridge product and commercial teams, enhancing member engagement...
Reposted 2 days ago
Senior Manager, Network Engineering (Americas)
$135K - $160K *
Lead the charge in network engineering strategy and execution across the Americas. Drive modernization initiatives, manage multi-million dollar budgets, and enhance operational efficiency while foster...
4 weeks ago
$150K - $180K *
Deliver strategic enterprise sales initiatives by driving new business, nurturing key client relationships, and leveraging technical resources to capture major accounts across North America and expand...
Reposted 4 days ago
Director, Client Journey, Growth & Modernization
$100K - $200K *
Lead the charge in transforming client journeys and modernizing digital experiences to enhance engagement, retention, and growth. Collaborate with cross-functional teams to prioritize outcomes and dri...
1 week ago
Account Executive, Mid Market (Northeast)
$152K - $190K *
Champion the future of physical operations by leveraging IoT data to drive business transformation for mid-sized clients. Navigate complex sales processes, engage multiple stakeholders, and educate cu...
Reposted 3 days ago
$75K - $95K *
Engage with Managed Services clients to drive retention, enhance service adoption, and foster long-term relationships, acting as a trusted advisor to ensure alignment with client objectives and operat...
2 weeks ago
$150K - $180K *
Lead the development and management of strategic relationships with influential healthcare organizations, focusing on enterprise-level initiatives to enhance patient access and optimize treatment path...
2 weeks ago
Senior Manager, Relationship Management
$125K - $145K *
Drive client success and retention by leading a team of managers to ensure exceptional service and satisfaction while leveraging data-driven insights and proactive strategies for account management im...
4 days ago
Engineering Manager, Customer Trust - Canada
$125K - $150K *
Join a team that's redefining customer trust through innovative engineering. Lead squads to automate security assessments, driving strategic roadmaps while fostering a high-accountability culture and...
2 days ago
$130K - $160K *
Lead the charge in shaping a robust security function, managing a team while enhancing AWS infrastructure, compliance, and application security within a remote-first culture and fast-paced environment...
Reposted 1 week ago
Senior Director, Global Compensation
$199K - $413K *
Lead the development and execution of innovative global compensation strategies, partnering with stakeholders to enhance employee engagement while ensuring compliance and effectiveness in a dynamic ma...
1 week ago
Principal, Customer Success (Digital Fulfillment Transformation & Automation)
$100K - $120K *
Champion digital transformation by leading automation in fulfillment processes, enhancing partner operations, and driving measurable improvements in efficiency and accuracy across educational distribu...
3 days ago
$130K - $170K *
Lead strategic initiatives in STEM workforce development, overseeing multidisciplinary teams and managing key partnerships. Drive program success through operational excellence, stakeholder engagement...
2 days ago
$115K - $175K *
Join a strategic team as you oversee complex web projects, drive digital initiatives, and promote best practices, all while collaborating across functions. Make a real-world impact while shaping the f...
Reposted 2 days ago
Senior Director, Commercial Operations
$215K - $235K *
Pioneer comprehensive commercial operations by designing, implementing, and optimizing pricing and deal negotiation processes. Drive ongoing analytics and continuous improvement, ensuring success in a...
Reposted 3 days ago
Customer Experience Program Manager
$95K - $115K *
Drive the design and continuous enhancement of customer experience programs, ensuring impactful engagement across segments to boost customer success, retention, and satisfaction through structured jou...
2 weeks ago
$147K - $189K *
Transform global quality strategies by leading continuous improvement initiatives, enhancing product reliability, and ensuring customer satisfaction through a robust quality management system and cros...
Reposted 2 weeks ago
$128K - $160K *
Champion strategic growth by leading payor partnerships and securing value-based contracts to enhance patient access to essential care nationwide. Collaborate with executives to architect solutions th...
2 weeks ago
$165K - $199K *
Join our innovative team to lead customer support and a skilled group of engineers. Manage complex escalations, drive technical resolutions, and enhance our service quality through automation and coac...
5 days ago
$169K - $200K *
Empower growth by serving as a vital HR Business Partner, collaborating with leaders across technical domains to scale high-performing teams while driving people strategies aligned with business goals...
4 days ago
Senior Manager ABM & Campaigns
$180K - $215K *
Invent dynamic ABM strategies that drive engagement and revenue. Blend marketing expertise with AI innovations to optimize performance and pipeline growth across various channels and integrated campai...
Reposted 3 weeks ago
$175K - $270K *
Oversee the strategy and development of data products, driving market execution and collaboration across teams to enhance audience targeting and measurement capabilities for agencies and brands...
3 days ago
Senior Manager, Document Services
$110K - $150K *
Lead transformative Document Services operations and strategy, driving efficiency across Inbound Correspondence and Print Production. Collaborate with cross-functional teams to enhance member support...
2 weeks ago
Product Management Director - Protect, Connect and Watch
$170K - $240K *
Innovate your career by leading the product lifecycle and go-to-market strategies for security and monitoring solutions. Collaborate across functions to enhance client satisfaction and drive adoption...
1 week ago
$105K - $118K *
Lead the charge in client account management, driving retention and new business growth while developing strategic relationships that enhance revenue. Collaborate cross-functionally to ensure client s...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.