Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$110K - $130K *

Accelerate growth by fostering partnerships and driving sales through the broker channel. Leverage established relationships in the Mid-Atlantic to enhance client engagement and achieve revenue target...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Champion demand generation strategies by planning, executing multi-channel campaigns, and creating compelling content to drive qualified leads and boost pipeline growth, collaborating closely with cro...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K *

Join a team that's shaping the future of medical sales by leading a dynamic sales force, driving product adoption, and ensuring operational excellence in a fast-paced environment focused on improving...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$175K - $225K *

Accelerate revenue growth by leading a team focused on new customer acquisition and driving successful sales strategies across the Managed Cloud business. Engage actively in deals and mentor Account E...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$193K - $319K *

Lead the charge in transforming enterprise businesses by owning high-impact deals from strategic visioning to successful value realization. Collaborate with cross-functional teams and executives to dr...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Discover your potential by leading complex Workday integrations with a focus on Financial Management. Engage with clients and teams to create scalable solutions, drive project success, and support the...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$243K - $286K *

Elevate customer experiences by leading a dynamic product team focused on AI-driven support solutions. Drive strategy and innovation to enhance engagement for over 100 million users while balancing au...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$185K - $277K *

Transform customer success by owning AI roadmaps, driving adoption, and maximizing business impact through strategic partnerships and innovative solutions, ensuring measurable outcomes and sustained g...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Unlock your potential in a strategic leadership role driving enterprise sales for major media clients. Lead initiatives, build relationships, and execute on a transformative vision that shapes the fut...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Media

$88K - $96K *

Drive your career with a vital role managing strategic customer relationships and maximizing revenue opportunities in existing accounts through relationship selling and innovative solutions. Ideal for...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Shape the future of cloud operations by leading a high-performing team to ensure the reliability, scalability, and security of our enterprise imaging platform in a dynamic, global environment...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$195K - $229K *

Lead the Launch Team to ensure customer readiness for dock programs, overseeing operations from opportunity qualification to live deployment. Drive on-time launches, manage capacity, and represent cus...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$125K - $150K *

Transform enterprise cybersecurity with strategic sales expertise, guiding complex decision-making processes and nurturing executive relationships to drive significant business outcomes in high-stakes...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K *

Lead our sales initiatives by building relationships with key decision makers, executing strategic sales plans, and exceeding quotas in the SaaS/Security/DevOps sector. Collaborate with teams to enhan...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$325K *

Join a team that's driving enterprise success by owning complex sales cycles from prospecting to closing. Collaborate with diverse stakeholders to deliver impactful solutions and exceed revenue target...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$225K - $295K *

Join a team that's dedicated to driving innovation and success in contract lifecycle management by supporting sales efforts and delivering tailored solutions for evolving customer needs in the AMER re...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$134K - $230K *

Join a team that delivers innovative AI-powered solutions, enhancing operational efficiency and client satisfaction. Lead diverse technology projects, ensuring timely results while driving modernizati...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Build impactful product narratives and go-to-market strategies, defining categories and positioning for AI-driven video intelligence solutions in a rapidly evolving entertainment ecosystem. Shape the...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Media

$120K - $150K *

Transform customer delivery operations in a dynamic financial services landscape. Lead large, diverse teams to drive exceptional service quality, operational efficiency, and technology integration whi...

US-AnywhereRemote

Reposted 6 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$150K - $180K *

Inspire innovation by leading the strategy for our AI agent platform. Collaborate across teams to enhance distributor workflows while shaping the future of automation in the industry. Drive measurable...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $100K *

Transform software delivery by managing cross-functional teams, aligning sprints, and optimizing project timelines. Drive clarity in processes and foster collaboration to ensure successful product exe...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$127K - $191K *

Transform customer success strategies by engaging deeply with clients, driving tailored solutions in threat intelligence, incident response, and information security, while fostering strong relationsh...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $231K *

Drive impactful AI FinOps by shaping governance, optimizing costs, and partnering with engineering and finance to enhance transparency and accountability in AI investments, enabling strategic business...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Lead and inspire a team of mid-market account executives focused on driving growth, enhancing client relationships, and implementing tailored strategies to elevate brand presence in the mid-sized busi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Transform IT operations by leading ServiceNow implementations and cloud environments. Collaborate with top talent to enhance service quality, drive continuous improvement, and ensure client satisfacti...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.