Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$90K - $120K *

Lead the charge in driving integration excellence across teams, implementing strategic improvements and managing high-impact projects that align with organizational goals to enhance efficiency and col...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$118K - $130K *

Join a dynamic team in a role focused on product management for strategic clients. Oversee request prioritization, collaborate with engineering, and translate client needs into actionable requirements...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Shape the future of sales by engaging with high-value accounts and driving AI-driven solutions. Own the complete sales cycle, build key relationships, and collaborate cross-functionally to maximize bu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $145K *

Join a team that's driving growth through innovative product marketing strategies. You'll shape messaging, lead go-to-market initiatives, and enhance market positioning, ensuring our solutions resonat...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $112K *

Champion growth by driving sales success in the mid-market security sector, leveraging strong pipeline generation strategies and fostering lasting client relationships to deliver an exceptional custom...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Unlock new revenue streams by managing strategic partnerships in the automotive industry. Drive high-value collaboration, enhance partner engagement, and execute sales strategies while working closely...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Drive full-funnel performance for assigned university partners, balancing tactical execution with strategic insights. Serve as a trusted contact, lead initiatives, and enhance partner growth to suppor...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$153K - $193K *

Drive transformation and leadership of technical delivery across Enterprise Infrastructure and Information Security, optimizing processes and fostering cross-functional collaboration for improved orga...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$130K - $150K *

Join a team that's dedicated to partner success by developing and delivering enablement plans that enhance sales proficiency and accelerate partner activation through tailored training programs and en...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in developing and executing enterprise-wide leadership programs that cultivate future-ready leaders, enhance talent pipelines, and drive organizational growth through strategic oversig...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Shape the future of our marketing strategy by leading multi-channel initiatives to enhance brand visibility and drive customer acquisition within the cloud ecosystem. Collaborate with executive leader...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Manage product marketing for key therapy areas and drive impactful launches that resonate with providers and sales teams. Collaborate cross-functionally to develop compelling messaging and enable sale...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Transform product marketing by owning therapy areas, guiding launches, and creating impactful sales tools while partnering with teams to drive market success and compliance. Shape the future of person...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Elevate your career by leading transformational change in veteran healthcare. Drive stakeholder engagement and enhance organizational readiness through strategic communication and change management ex...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $175K *

Unlock potential by leading analytics strategy for clients, turning complex data into actionable insights. Drive enterprise-level measurement frameworks and foster strong relationships with stakeholde...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Engage in impactful partnerships as an individual contributor to drive revenue growth and patient access through scalable partnership strategies that enhance engagement and clinical outcomes in histor...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$160K *

Drive innovative policy strategies for clean energy and electrification, managing a remote team of advocates while engaging diverse stakeholders to achieve ambitious multi-year goals in targeted North...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$150K - $180K *

Lead the growth of GSI partnerships by forging strong collaborations, shaping go-to-market strategies, and ensuring customer success. Utilize operational rigor and strategic alliance expertise to enha...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $125K *

Accelerate enterprise sales by driving strategic territory plans and fostering executive relationships. Own the full sales cycle in a remote setting, focusing on IT service management solutions for di...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Champion client relationships by serving as a strategic partner, driving solution adoption and value realization. Lead account health monitoring, retention efforts, and internal cross-functional colla...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$192K - $240K *

Lead the charge in driving strategic people initiatives that enhance organizational effectiveness and performance within a high-growth sales environment. Collaborate with senior leadership to align ta...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $190K *

Shape the future of supply chain technology by leading strategic account growth. Drive sales initiatives and build relationships, optimizing market strategies to exceed ambitious goals and enhance cus...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$270K - $300K *

Grow your career with a dynamic role that drives enterprise sales strategies and utilizes advanced sales methodologies. Propel technical solutions while navigating complex organizations to exceed sale...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $190K *

Accelerate customer success by leading post-sales deployments of innovative AI solutions in healthcare. Shape operational strategies to ensure measurable outcomes, adoption, and expansion while drivin...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Healthcare

$200K - $250K *

Elevate customer success by leading a global team to transform post-sale experiences. Drive data-driven strategies to enhance retention, streamline operations, and foster a culture of excellence while...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.