Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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1
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$130K - $180K *

Transform product management with a focus on compliance and scalability. Drive vision, align cross-functional teams, and lead a high-performing group to deliver innovative solutions that strengthen op...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$149K - $248K *

Shape operational success by leading a team of performance consultants to diagnose gaps and craft data-driven solutions that enhance overall performance and align enablement strategies with business g...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$80K - $115K *

Lead and oversee consumer benefits operations, ensuring high-quality service delivery and operational excellence. Drive process improvements and team performance within a collaborative environment foc...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$263K - $395K *

Transform data into intelligence as a leader, guiding a team in crafting AI solutions for operational excellence and enhanced customer experiences across diverse domains...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $120K *

Unlock potential by driving enterprise sales in digital transformation services. You will cultivate relationships, guide clients through tailored solutions, and collaborate with executive teams to del...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $185K *

Empower your career with a strategic HR Business Partner role, collaborating with technical teams to drive growth through effective people strategies and organizational design during a dynamic phase o...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$198K - $257K *

Champion a high-performing sales team focused on small to mid-sized businesses. Drive team success through development, relationship-building, and strategic problem-solving in a collaborative environm...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$140K - $150K *

Shape the future of enterprise sales by driving success through effective account management and strategic solution selling in a dynamic Mid-West Territory. Develop relationships and exceed sales goal...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Lead the charge in driving revenue growth by managing the entire sales cycle for small to mid-sized law firms, using a consultative approach to address operational challenges and position our solution...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$130K - $170K *

Transform client relationships and drive success by managing key accounts, championing growth strategies, and ensuring exceptional service delivery. Collaborate closely with teams to deliver tailored...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$169K - $212K *

Join a team that's driving data security innovation by leveraging AI tools to boost productivity and sales. Collaborate with partners, develop strategic transactions, and exceed revenue targets in a d...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Shape the future of DTC ecommerce by driving growth through strategy and innovation across Shopify and TikTok Shop, aiming for $20M+ in annual revenue while leading a dynamic team focused on results a...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $120K *

Shape the future of the U.S. restaurant market by driving strategic sales, building relationships, and influencing operational processes. Collaborate with cross-functional teams to secure new opportun...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $120K *

Join a transformative team accelerating growth in the U.S. restaurant market. Drive strategic sales, forge lasting relationships, and innovate workforce solutions to redefine industry standards while...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $200K *

Empower the evolution of U.S. restaurant workforce management by driving strategic sales, building lasting partnerships, and shaping innovative go-to-market strategies across diverse segments...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$129K - $190K *

Architect innovative AI-driven agentic experiences that empower sellers. Lead cross-functional teams to set product strategy, resolve complex challenges, and deliver trustworthy solutions, while foste...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Transform cloud strategies by leading impactful Google Cloud engagements, driving revenue growth through partnerships and delivering client modernization journeys with a proactive, entrepreneurial min...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Elevate your career by leading Google Cloud revenue growth, driving transformation across accounts. Collaborate with teams to shape strategies and develop key relationships, acting as a trusted adviso...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $180K *

Champion growth in the consumer goods, retail, and travel sectors by driving new business, leveraging partnerships, and delivering innovative technology solutions to modernize client experiences and c...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$148K - $175K *

Drive success as a strategic leader, enhancing service delivery and partner collaboration. Elevate bookings and customer satisfaction while managing a dynamic team to achieve operational excellence ac...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Unlock potential by leading operational excellence in customer success, bridging enterprise partners with internal teams while optimizing support systems and workflows for optimal technical performanc...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $130K *

Accelerate business growth by driving sales in ERP and cloud financial systems. Build trusted relationships with clients as you lead solution discussions and manage multi-million dollar implementation...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $180K *

Analyze and lead product and marketing analytics initiatives, guiding strategic decisions with data-driven insights. Collaborate with cross-functional teams to optimize performance, retention, and inv...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Healthcare

$130K - $180K *

Advance your career by leading innovative product strategies, focusing on AI solutions and team alignment. Collaborate with diverse stakeholders and drive initiatives that tackle systemic challenges i...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $170K *

Champion high-performance revenue cycle operations by leading collections and AR strategies, driving accountability, and fostering an impactful culture focused on precision and results that directly e...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.