Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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1
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$140K - $190K *

Innovate brand storytelling by developing engaging narratives and strategic copy that resonates with diverse audiences. Lead a creative team in executing cohesive marketing campaigns while fostering a...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Media

$120K - $180K *

Elevate client services by leading teams to drive satisfaction, growth, and retention. Oversee cross-functional execution and enhance operational efficiency while expanding services in digital marketi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $200K *

Lead the charge in transformative AI and Data solutions, leveraging deep expertise to guide enterprise clients. Drive innovation, oversee multi-million-dollar portfolios, and build strategic relations...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$101K - $136K *

Lead our Resident Consultant team to enhance customer success by strategically partnering with enterprise clients, managing the lifecycle, and ensuring value realization from our services, all while c...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$141K - $234K *

Empower healthcare transformation by leading client engagements, driving performance improvements, and overseeing project delivery. Cultivate client relationships and develop your team while managing...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$175K - $225K *

Lead national strategies to engage large healthcare systems, fostering executive relationships that drive adoption of innovative solutions. Oversee complex sales cycles, expanding contracts and foster...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$180K *

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$136K - $175K *

Transform the recruiting landscape by spearheading full-cycle recruitment efforts for high-caliber Customer Success and Revenue Operations teams. Deliver exceptional hiring outcomes through strategic...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$150K - $170K *

Unlock potential by leading enterprise sales strategies in the healthcare sector, building lasting relationships with health systems, and driving substantial revenue growth through effective negotiati...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$170K - $210K *

Oversee strategic planning and flawless execution of high-impact corporate events, enhancing company culture and community engagement through flagship programs that align with business goals and celeb...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$96K - $130K *

Lead the charge in programmatic excellence, mentoring a high-performing team to translate strategic initiatives into impactful campaign executions for enterprise clients, ensuring operational rigour a...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Media

$96K - $130K *

Empower your career by leading a high-performing programmatic deployment team. Drive operational excellence, mentor talent, and implement cutting-edge AI solutions in a dynamic media environment, ensu...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$120K - $180K *

Engage with leading global retailers to evolve their marketing strategies and enhance decision-making through innovative solutions, while cultivating strategic client relationships and driving busines...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$90K - $130K *

Drive strategic account management and relationship building with enterprise clients. Leverage your experience to oversee onboarding, contract negotiations, and cross-functional execution, ensuring gr...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Unlock potential by leading website strategy and development to enhance user experience and technical performance. Collaborate cross-functionally to optimize conversions across diverse buyer segments...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$88K - $118K *

Lead regional operations to ensure compliance and client satisfaction. Oversee staff performance, implement operational efficiencies, and maintain client relations while driving quality standards and...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Shape the future of enterprise sales by driving account growth in strategic relationships. Collaborate with customers to deliver solutions that maximize value and enhance revenue, all while navigating...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $170K *

Accelerate progress at leading innovative projects while driving business growth and team success through strategic leadership, client engagement, and operational excellence in the biomanufacturing se...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K - $180K *

Lead the charge in driving growth and innovation for our Marketing Services business. You'll manage a multi-million dollar portfolio, shaping strategies and guiding teams, while leveraging AI and data...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $140K *

The NICE CXone Senior Engineer at TTEC Digital is responsible for the development, testing, and delivery of the NICE CXone software platform. This hands-on role requires expertise in contact center te...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Transform learner engagement by implementing strategies and leading a diverse team to enhance program delivery, compliance, and growth opportunities while navigating dynamic challenges in educational...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$130K - $180K *

Accelerate success at a dynamic remote-first company, engaging with teams to drive innovation. Leverage your skills in a collaborative environment, contributing to diverse projects and enhancing custo...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $200K *

Transform business operations by driving organizational change and adoption. Collaborate with technical leadership to ensure successful implementation of new systems, enhancing operational efficiency...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Business Services

$160K - $200K *

Engage in strategic sales initiatives to foster client relationships, drive revenue, and enhance business opportunities in the Industrial BU. Collaborate across departments to lead comprehensive sales...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.