Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$135K - $165K *

Elevate sales performance by leading a high-impact team focused on technology solutions for local government. Drive market growth, enhance team capabilities, and ensure operational excellence to excee...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$170K - $200K *

Drive cross-functional collaboration to deliver impactful client solutions while managing diverse account portfolios and fostering business growth through strategic insights and client advocacy...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$90K - $110K *

Grow your career with a dynamic role overseeing budget cycles and variance management across corporate segments. Collaborate with function leaders and executive teams to ensure meticulous financial pl...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $190K *

Lead the charge in driving new business growth across complex technology solutions. Empower senior client relationships and oversee the complete sales lifecycle, leveraging expertise to navigate and n...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Champion customer success by developing multi-year strategies that connect GEHC capabilities with client needs; engage C-suite leaders, drive enterprise solutions, and lead cross-functional teams to e...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$185K - $210K *

Transform customer success by establishing and streamlining processes, managing key client accounts, and leading a team to ensure exceptional service and satisfaction in the renewable energy space...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $180K *

Lead the charge in expanding our Mid-Market team by mentoring and managing Account Executives, driving sales growth, and ensuring effective strategies for competing against performance marketing chann...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Champion strategic sales transformation by leveraging data and insights to drive growth, optimize operations, and enhance decision-making across a global sales organization. Collaborate with leadershi...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$100K - $112K *

Unlock customer insights by leading transformative research initiatives. Collaborate with diverse stakeholders to enhance end-to-end customer experiences, ensuring data-driven decisions that align wit...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Accelerate growth in the Life Sciences sector by leading sales teams, strategizing market approaches, and fostering strong client relationships to achieve ambitious sales goals and drive overall busin...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Unlock potential by driving enterprise growth within a vertical market. You'll manage full-cycle deals, develop deep industry expertise, and refine sales playbooks to enhance team performance in a dyn...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Unlock potential by leading carrier engagement and strategies to optimize partnerships. Drive growth through market analysis, negotiation, and collaboration with internal teams, ensuring alignment wit...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$171K - $202K *

Drive the creation and oversight of a risk framework that balances growth with security. Partner with cross-functional teams to implement risk strategies operationally, while conveying insights to exe...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$135K - $160K *

Transform the content landscape by spearheading product strategy and enhancing customer experiences. Leverage AI and market insights to innovate a comprehensive product portfolio while ensuring editor...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Media

$150K - $180K *

Inspire brand evolution by leading cohesive communications and strategic initiatives. Oversee a creative team and partnerships in delivering a unified brand narrative that captivates diverse audiences...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Media

$148K - $233K *

Engage with US mortgage lenders to drive adoption of FICO's credit analytics and services. Lead initiatives to maximize revenue opportunities and enhance client experiences while providing strategic i...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $180K *

Elevate your career by driving business growth in the biotech and pharma sectors. This role allows you to influence strategies, build partnerships, and deliver sustainable revenue through innovative p...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$207K - $392K *

Lead the strategy and delivery for enterprise Member Experience, creating seamless, personalized interactions across multiple channels. Drive transformation initiatives while ensuring alignment across...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$296K - $401K *

Join a team that's driving operational excellence across a global B2B revenue engine. You'll lead revenue planning, forecasting, and optimize the customer lifecycle to enable scalable growth across mu...

US-AnywhereRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$210K - $250K *

Champion operational excellence across global B2B revenue functions, driving growth through strategic revenue insights, meticulous planning, and cross-team collaboration to support scalable processes...

US-AnywhereRemote

Reposted 5 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$184K - $231K *

Join a team that's redefining software engineering by leading a transformative initiative to modernize an equity platform. Drive AI-driven development, oversee cross-functional teams, and ensure deliv...

US-AnywhereRemote

Reposted today

  •   11 - 15 years exp.  •   Enterprise Technology

$215K - $250K *

Optimize our Agentic Platform by leading product strategy, ensuring autonomy and trust in delivery. Collaborate with tech and design teams while guiding a team of product managers to innovate and inte...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $170K *

Lead the charge in pioneering marketing analytics by managing client engagements, guiding a skilled team, and driving growth through strategic insights and innovative methodologies in data science...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $150K *

Join a dynamic team to drive revenue through enterprise sales, building lasting relationships while leveraging a data-driven approach and deep customer understanding. Take ownership of the sales lifec...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

The Engagement Manager at Scimitar will lead high-impact projects and serve as a trusted advisor to clients, helping them navigate complex challenges and achieve measurable success. This role involves...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.