Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$125K - $155K *

Engage and lead a dynamic customer success team, driving retention and growth. Collaborate cross-functionally to enhance customer experiences and maximize lifetime value while shaping strategic retent...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$188K - $282K *

Transform customer experience by leading data enablement and platform strategies. Drive cross-functional collaboration to enhance data governance and usability, while developing high-performing teams...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Join a dynamic team to lead product strategy connecting tech investments to business outcomes, enhancing operational success, and driving innovation while fostering collaboration and developing high-p...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Information Technology

$208K - $286K *

Join a team that's shaping the future of AI product management, leading deep contextual intelligence and reasoning efforts that drive marketing insights across autonomous agents for businesses. You'll...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Champion customer success by leading a high-performing team focused on retention, expansion, and sustainable growth, while partnering with cross-functional leaders to enhance customer experiences and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Elevate digital transformation by leading platform engineering practices. Oversee P&L, shape market strategies, and build client relationships while fostering engineering excellence and talent develop...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$130K - $160K *

Accelerate enterprise product strategy for pharmacy-focused digital platforms, driving impactful, secure solutions through AI-driven insights and collaboration across teams, ensuring compliance and in...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Healthcare

$78K - $87K *

Champion client partnerships by driving growth through strategic insights and relationship-building. Lead cross-functional teams to deliver impactful solutions that enhance client satisfaction and lon...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $220K *

The Project Runner will lead execution across research and product efforts, transforming abstract ideas into actionable roadmaps while ensuring team alignment and progress. This hybrid role combines e...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $220K *

The Project Runner will lead execution across research and product efforts, transforming abstract ideas into actionable roadmaps while ensuring team alignment and progress. This hybrid role combines e...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $150K *

Elevate customer success by leading a high-performing team to drive regional growth strategies, enhance client relationships, and achieve sales targets through effective account management and collabo...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$85K - $106K *

Champion technical program launches and manage customer onboarding for bug bounty and pentesting initiatives, ensuring seamless integration and strong security posture through expert advice and suppor...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$115K - $150K *

Join a rapidly growing SaaS leader to drive new business opportunities, own the full sales cycle, and lead value-centric conversations with stakeholders while shaping market insights into product impr...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $150K *

Empower your sales career by driving new business opportunities, navigating complex buying cycles, and building trusted relationships within a high-performing SaaS environment focused on developer pro...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $150K *

Drive sales success by managing the full sales cycle, engaging clients through tailored demos, and building strong relationships in a dynamic B2B SaaS environment focused on mid-market and enterprise...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$167K - $223K *

Shape the future of transformation initiatives by leading AI-driven operational changes. Collaborate with senior leaders to enhance service assurance, improve customer experience, and increase workfor...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$85K - $100K *

Unlock potential by leading captivating corporate events, ensuring exceptional client experiences through innovative solutions, budget management, and on-site coordination, while mentoring your team t...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Hospitality & Recreation

$130K - $180K *

Transform customer experience by developing programs that drive product adoption, deepen engagement, and foster community advocacy. Lead innovative customer education initiatives that enhance retentio...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$130K - $180K *

Create and lead strategies to enhance customer value and drive growth by shaping adoption, engagement, and advocacy programs that empower users to achieve meaningful results with the platform through...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Drive team performance and client growth by leading a sales-focused group of leaders. Utilize data-driven strategies and coaching to enhance sales effectiveness while ensuring accountability and best...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Shape the future of industrial sales by leading a dynamic team, developing strategies for key accounts, and driving growth across market verticals while aligning offerings with customer needs and indu...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$140K - $180K *

Elevate your career by leading strategic marketing initiatives that drive growth, enhance client engagement, and foster collaboration across teams. leverage your expertise in a dynamic role that shape...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$200K - $220K *

Lead commercialization efforts, forging strategic partnerships across marketing, sales, and product teams to drive growth and adoption of innovative HealthTech solutions. Collaborate to create impactf...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $150K *

Unlock potential by driving strategic software sales, managing enterprise accounts, and executing complex sales cycles through consultative solutions. Collaborate with teams to enhance customer relati...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $140K *

Unlock innovative solutions as a Principal User Experience Designer, driving high-quality design across complex products. Collaborate with product and engineering teams to deliver scalable, user-cente...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.