Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$90K - $100K *

Champion excellence in executive search by leading market mapping, building strong candidate pipelines, and conducting first-round interviews in a collaborative team environment. Your contributions dr...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$130K - $160K *

Drive UI/UX strategy and product design across platforms, creating high-quality, user-centered experiences. Lead a design team, establish scalable design systems, and collaborate with cross-functional...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $197K *

Lead the charge in shaping AML compliance governance for our money movement products while ensuring robust risk mitigation and due diligence practices across the organization to adhere to regulatory s...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$164K - $287K *

Redefine the cybersecurity landscape by leading product strategy in threat intelligence and hunting. Collaborate cross-functionally to innovate solutions that enhance threat detection efficacy. Drive...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $170K *

Reimagine partner collaboration by driving growth in channel partnerships. Lead a team to source, sign, and activate partners while ensuring a steady pipeline of leads through innovative go-to-market...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $150K *

Innovate the growth marketing strategy by building and scaling demand generation, enhancing customer acquisition, and improving LTV through targeted programs in a high-volume SMB environment. Drive fu...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$144K - $288K *

Transform your career by leading enterprise-scale AI/ML initiatives that enhance data engineering capabilities and operational excellence. Drive innovation, security, and compliance for impactful AI s...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Transform healthcare solutions by leading product strategy and execution. Drive innovation in revenue cycle management and practice management, ensuring user-friendly experiences while navigating comp...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$191K - $262K *

Drive the future of AI agents by defining systems for execution, orchestration, and integration within a dynamic platform. Collaborate with cross-functional teams to deliver scalable, reliable, and en...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $140K *

Lead the charge in creating a robust HR operation that supports compliance and enhances employee experience while collaborating with leadership and managing a diverse workforce across multiple states...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Join a team that's redefining the customer experience in utilities by building a seamless, AI-driven self-service platform. You'll lead initiatives to enhance digital interactions, ensuring a proactiv...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$168K - $191K *

Contribute to innovative AI development to support homelessness solutions. Lead a team in building tools, fostering partnerships, and executing strategies to ensure ethical AI use while maintaining hu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Optimize our product suite to elevate financial advisory capabilities through innovative AI solutions. Lead the entire product lifecycle, collaborating with diverse teams to transform complex workflow...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$160K *

Engage as a strategic leader in clean energy advocacy, overseeing a team to develop and implement multi-year policy initiatives, ensuring collaboration across stakeholders and members in the Central U...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $120K *

Lead the charge in driving customer success for global clients, leveraging your expertise in the boutique fitness industry to enhance product adoption and deliver impactful business outcomes through s...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $150K *

Join a dynamic team where you'll coach Strategic Account Executives, driving revenue growth while mastering the 'Player-Coach' balance in high-stakes negotiations and GTM improvements. Foster a cultur...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$225K - $300K *

Join to lead the Adobe practice's GTM pillar, enhancing pursuits, driving growth, and shaping offerings while managing a team. Balance solutioning with strategic account management and support under p...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $175K *

Transform public partnerships by leading Medicaid contract management and compliance, fostering collaborative relationships, and driving program performance within a health system. Your leadership wil...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$105K - $120K *

Join a team that's dedicated to fostering a positive workplace culture by resolving employee relations issues, coaching leaders, and ensuring compliance with employment laws. Drive proactive strategie...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Join a team that leads enterprise-wide financial planning and analysis. Collaborate with senior leaders to improve business performance and drive strategic financial outcomes, while managing a dedicat...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$310K - $500K+*

Innovate the Sports Experience by driving features from concept to launch, collaborating with cross-functional teams to enhance engagement on a broad scale. Shape the future of our content discovery a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$135K - $176K *

Empower loan officers by ensuring a seamless user experience across multiple platforms. As a key player in product management, gather insights, drive development, and strategize for future growth in a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$106K - $151K *

Grow your career with a dynamic team focused on delivering IoT solutions to small and medium businesses. Engage in end-to-end customer engagements, driving impactful sensor data insights while managin...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Business Services

$125K - $150K *

Champion the growth of technology sales in the Western territory by leading a team of account managers and applications engineers. Drive results through strategic market insights, channel partnerships...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Engage with us to enhance digital experiences by translating user needs into actionable product requirements. Collaborate across teams to ensure accessibility, usability, and quality in military commu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.