Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Manager of Customer Success (US/Canada)
$125K - $155K *
Engage and lead a dynamic customer success team, driving retention and growth. Collaborate cross-functionally to enhance customer experiences and maximize lifetime value while shaping strategic retent...
2 days ago
Director, CX Data Enablement & Platforms Technical Suite Lead
$188K - $282K *
Transform customer experience by leading data enablement and platform strategies. Drive cross-functional collaboration to enhance data governance and usability, while developing high-performing teams...
1 week ago
$130K - $180K *
Join a dynamic team to lead product strategy connecting tech investments to business outcomes, enhancing operational success, and driving innovation while fostering collaboration and developing high-p...
2 days ago
$208K - $286K *
Join a team that's shaping the future of AI product management, leading deep contextual intelligence and reasoning efforts that drive marketing insights across autonomous agents for businesses. You'll...
2 weeks ago
Head Of Customer Success & Growth US & Canada (all genders)
$120K - $150K *
Champion customer success by leading a high-performing team focused on retention, expansion, and sustainable growth, while partnering with cross-functional leaders to enhance customer experiences and...
3 weeks ago
Director and Practice Lead, Platform Engineering
$130K - $180K *
Elevate digital transformation by leading platform engineering practices. Oversee P&L, shape market strategies, and build client relationships while fostering engineering excellence and talent develop...
3 weeks ago
Principal Technical Product Manager
$130K - $160K *
Accelerate enterprise product strategy for pharmacy-focused digital platforms, driving impactful, secure solutions through AI-driven insights and collaboration across teams, ensuring compliance and in...
Today
$78K - $87K *
Champion client partnerships by driving growth through strategic insights and relationship-building. Lead cross-functional teams to deliver impactful solutions that enhance client satisfaction and lon...
3 days ago
$120K - $220K *
The Project Runner will lead execution across research and product efforts, transforming abstract ideas into actionable roadmaps while ensuring team alignment and progress. This hybrid role combines e...
Reposted 1 week ago
$120K - $220K *
The Project Runner will lead execution across research and product efforts, transforming abstract ideas into actionable roadmaps while ensuring team alignment and progress. This hybrid role combines e...
Reposted 1 week ago
$100K - $150K *
Elevate customer success by leading a high-performing team to drive regional growth strategies, enhance client relationships, and achieve sales targets through effective account management and collabo...
2 days ago
Technical Delivery Manager 2 (Technical Engagement Manager 2)
$85K - $106K *
Champion technical program launches and manage customer onboarding for bug bounty and pentesting initiatives, ensuring seamless integration and strong security posture through expert advice and suppor...
1 week ago
Account Executive, Enterprise | DX
$115K - $150K *
Join a rapidly growing SaaS leader to drive new business opportunities, own the full sales cycle, and lead value-centric conversations with stakeholders while shaping market insights into product impr...
Reposted today
Account Executive, Enterprise | DX
$115K - $150K *
Empower your sales career by driving new business opportunities, navigating complex buying cycles, and building trusted relationships within a high-performing SaaS environment focused on developer pro...
Reposted today
Account Executive, Enterprise | DX
$115K - $150K *
Drive sales success by managing the full sales cycle, engaging clients through tailored demos, and building strong relationships in a dynamic B2B SaaS environment focused on mid-market and enterprise...
Reposted today
Director Customer & Network Transformation
$167K - $223K *
Shape the future of transformation initiatives by leading AI-driven operational changes. Collaborate with senior leaders to enhance service assurance, improve customer experience, and increase workfor...
Today
Senior Producer, Strategic Production Management
$85K - $100K *
Unlock potential by leading captivating corporate events, ensuring exceptional client experiences through innovative solutions, budget management, and on-site coordination, while mentoring your team t...
Reposted yesterday
$130K - $180K *
Transform customer experience by developing programs that drive product adoption, deepen engagement, and foster community advocacy. Lead innovative customer education initiatives that enhance retentio...
4 days ago
$130K - $180K *
Create and lead strategies to enhance customer value and drive growth by shaping adoption, engagement, and advocacy programs that empower users to achieve meaningful results with the platform through...
4 days ago
Director, New Client Development
$125K - $150K *
Drive team performance and client growth by leading a sales-focused group of leaders. Utilize data-driven strategies and coaching to enhance sales effectiveness while ensuring accountability and best...
2 weeks ago
Sales Director, Industrial Account Sales
$120K - $150K *
Shape the future of industrial sales by leading a dynamic team, developing strategies for key accounts, and driving growth across market verticals while aligning offerings with customer needs and indu...
2 weeks ago
Director, Marketing - Project Farma
$140K - $180K *
Elevate your career by leading strategic marketing initiatives that drive growth, enhance client engagement, and foster collaboration across teams. leverage your expertise in a dynamic role that shape...
Reposted 2 weeks ago
VP, Product Marketing & Field Enablement
$200K - $220K *
Lead commercialization efforts, forging strategic partnerships across marketing, sales, and product teams to drive growth and adoption of innovative HealthTech solutions. Collaborate to create impactf...
1 week ago
Senior Enterprise Sales Director
$130K - $150K *
Unlock potential by driving strategic software sales, managing enterprise accounts, and executing complex sales cycles through consultative solutions. Collaborate with teams to enhance customer relati...
2 weeks ago
User Experience Designer Principal
$100K - $140K *
Unlock innovative solutions as a Principal User Experience Designer, driving high-quality design across complex products. Collaborate with product and engineering teams to deliver scalable, user-cente...
Reposted yesterday
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.