Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $180K *

Advance your leadership in delivering complex SaaS programs that reshape insurance technology. Engage deeply in execution, ensuring exceptional results through a hands-on approach while driving client...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$85K - $125K *

Grow your career by leading the sales cycle for a cutting-edge marketing platform. Engage enterprise clients, build relationships, and translate technical products into tangible marketing outcomes whi...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Join our team to drive growth by reactivating lapsed accounts and expanding our advertising measurement solutions across various sectors. This sales-focused role combines prospecting and program manag...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $185K *

Join a team that's shaping the future of ERP sales by leading and scaling a high-performing Account Executive team focused on generating new business opportunities within Microsoft Dynamics solutions...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$307K - $461K *

Transform the global MSP ecosystem by leading a dynamic Partner Development team, driving revenue growth and enhancing partner relationships across a strategic security product portfolio for SMBs worl...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Transform healthcare service delivery by leading teams to optimize client satisfaction, compliance, and operational efficiency in a dynamic, growth-oriented environment focused on best practices and c...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $105K *

Join a team that drives strategic program development, collaborating across functions to ensure project alignment with business goals and successfully deliver measurable outcomes in a fast-paced envir...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Transform HR service delivery by acting as a strategic partner to clients, enhancing their HR practices while ensuring compliance. Collaborate across teams to elevate client satisfaction, guide leader...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Accelerate your career by leading integrated marketing initiatives that enhance brand growth and customer engagement, while collaborating with various teams to drive high-impact strategies and measura...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$124K - $205K *

Optimize marketing operations by managing systems, data, and processes to drive pipeline growth. Lead HubSpot and Salesforce integration, oversee lifecycle reporting, and implement AI solutions while...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Lead and inspire the SDR team to generate qualified opportunities in the Enterprise market. Collaborate with sales and marketing to establish effective processes, enhance performance, and create impac...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $125K *

Lead the charge in developing marketing strategies for employer audiences, managing cross-functional partnerships, and enhancing client lifecycle marketing to drive engagement and growth across the bu...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Elevate your career by leading the product-led growth strategy for an AI-native platform. Own the customer journey from discovery to expansion, driving user adoption and monetization through innovativ...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K *

Lead and innovate service desk operations, ensuring high-quality IT support and customer satisfaction. Manage a dedicated team, implement best practices, and drive continuous improvement to align serv...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$163K - $261K *

Shape and lead global strategic alliances, fostering growth through executive relationships, driving revenue generation, and overseeing a dynamic portfolio of partners while implementing best practice...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$240K - $310K *

Elevate your career as you lead a team of technical experts to develop innovative strategies that drive customer engagement and support business growth across diverse sectors...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$185K - $344K *

Lead the charge in designing performance metrics and incentive frameworks that align with modern engagement models in a dynamic commercial environment. Drive customer impact and growth while ensuring...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$166K - $216K *

Optimize global shared services operations by leading strategic HR & Finance initiatives, ensuring service excellence across various delivery processes. Champion continuous improvement and collaborati...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Elevate client services by leading teams to drive satisfaction, growth, and retention. Oversee cross-functional execution and enhance operational efficiency while expanding services in digital marketi...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Lead the charge in driving growth with top Global Strategic Accounts in the media and entertainment sector. Forge strong partnerships, develop strategic visions, and implement innovative initiatives t...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Media

$80K - $95K *

Drive customer success by enhancing the user journey from onboarding to ongoing support. Collaborate with educators and technology teams while bridging customer needs with product development for opti...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$144K - $189K *

Drive impactful co-marketing initiatives with channel partners across the Americas, enhancing partner-sourced pipeline while ensuring alignment with sales strategies and clear ROI standards. Collabora...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$146K - $282K *

Join us in enhancing physician relationships and engagement through strategic leadership, managing a dynamic team, and executing impactful career events that foster lifelong partnerships with healthca...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Drive enterprise growth by engaging top health system executives, transforming clinical outcomes through innovative solutions, and building strategic partnerships to expand market presence and adoptio...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $240K *

Join a team that's redefining smart home experiences by integrating cutting-edge third-party technologies. You'll drive product strategy and partnerships in a high-impact role, enhancing the Vivint ec...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.