Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Senior Program Manager - Director, Services
$150K - $180K *
Advance your leadership in delivering complex SaaS programs that reshape insurance technology. Engage deeply in execution, ensuring exceptional results through a hands-on approach while driving client...
1 week ago
$85K - $125K *
Grow your career by leading the sales cycle for a cutting-edge marketing platform. Engage enterprise clients, build relationships, and translate technical products into tangible marketing outcomes whi...
Reposted 3 days ago
$100K - $120K *
Join our team to drive growth by reactivating lapsed accounts and expanding our advertising measurement solutions across various sectors. This sales-focused role combines prospecting and program manag...
4 weeks ago
Director of Sales - Account Executive, New Business
$150K - $185K *
Join a team that's shaping the future of ERP sales by leading and scaling a high-performing Account Executive team focused on generating new business opportunities within Microsoft Dynamics solutions...
Reposted 1 week ago
Director, Global MSP Ecosystem Sales
$307K - $461K *
Transform the global MSP ecosystem by leading a dynamic Partner Development team, driving revenue growth and enhancing partner relationships across a strategic security product portfolio for SMBs worl...
3 days ago
Service Delivery Director (Healthcare)
$125K - $150K *
Transform healthcare service delivery by leading teams to optimize client satisfaction, compliance, and operational efficiency in a dynamic, growth-oriented environment focused on best practices and c...
Reposted 1 week ago
Sr. Customer Operations Program Manager
$90K - $105K *
Join a team that drives strategic program development, collaborating across functions to ensure project alignment with business goals and successfully deliver measurable outcomes in a fast-paced envir...
5 days ago
$80K - $95K *
Transform HR service delivery by acting as a strategic partner to clients, enhancing their HR practices while ensuring compliance. Collaborate across teams to elevate client satisfaction, guide leader...
2 weeks ago
$110K - $130K *
Accelerate your career by leading integrated marketing initiatives that enhance brand growth and customer engagement, while collaborating with various teams to drive high-impact strategies and measura...
2 weeks ago
Director, Marketing Operations
$124K - $205K *
Optimize marketing operations by managing systems, data, and processes to drive pipeline growth. Lead HubSpot and Salesforce integration, oversee lifecycle reporting, and implement AI solutions while...
3 days ago
$80K - $95K *
Lead and inspire the SDR team to generate qualified opportunities in the Enterprise market. Collaborate with sales and marketing to establish effective processes, enhance performance, and create impac...
3 weeks ago
Senior Manager, Employer Growth & Lifecycle Marketing
$110K - $125K *
Lead the charge in developing marketing strategies for employer audiences, managing cross-functional partnerships, and enhancing client lifecycle marketing to drive engagement and growth across the bu...
Yesterday
Senior Product Manager, AI Adoption & Growth
$125K - $150K *
Elevate your career by leading the product-led growth strategy for an AI-native platform. Own the customer journey from discovery to expansion, driving user adoption and monetization through innovativ...
Reposted 1 week ago
Director of Service Desk Operations
$125K *
Lead and innovate service desk operations, ensuring high-quality IT support and customer satisfaction. Manage a dedicated team, implement best practices, and drive continuous improvement to align serv...
2 days ago
Director, Global Strategic Alliances
$163K - $261K *
Shape and lead global strategic alliances, fostering growth through executive relationships, driving revenue generation, and overseeing a dynamic portfolio of partners while implementing best practice...
Reposted 4 days ago
Senior Director, Technical Solutions - Quantum
$240K - $310K *
Elevate your career as you lead a team of technical experts to develop innovative strategies that drive customer engagement and support business growth across diverse sectors...
4 days ago
Director, Future Field Engagement Strategy – Metrics & Incentives
$185K - $344K *
Lead the charge in designing performance metrics and incentive frameworks that align with modern engagement models in a dynamic commercial environment. Drive customer impact and growth while ensuring...
4 weeks ago
Director - Global Shared Services, Finance
$166K - $216K *
Optimize global shared services operations by leading strategic HR & Finance initiatives, ensuring service excellence across various delivery processes. Champion continuous improvement and collaborati...
Reposted 2 weeks ago
$150K - $180K *
Elevate client services by leading teams to drive satisfaction, growth, and retention. Oversee cross-functional execution and enhance operational efficiency while expanding services in digital marketi...
Reposted 2 days ago
Sales Leader, Global Strategic Accounts (Gracenote Division)
$150K - $180K *
Lead the charge in driving growth with top Global Strategic Accounts in the media and entertainment sector. Forge strong partnerships, develop strategic visions, and implement innovative initiatives t...
3 days ago
Customer Experience & Product Success Lead
$80K - $95K *
Drive customer success by enhancing the user journey from onboarding to ongoing support. Collaborate with educators and technology teams while bridging customer needs with product development for opti...
2 weeks ago
Senior Channel Field Marketing Manager
$144K - $189K *
Drive impactful co-marketing initiatives with channel partners across the Americas, enhancing partner-sourced pipeline while ensuring alignment with sales strategies and clear ROI standards. Collabora...
Reposted 2 days ago
Senior Director, Physician Experience: CareerMD
$146K - $282K *
Join us in enhancing physician relationships and engagement through strategic leadership, managing a dynamic team, and executing impactful career events that foster lifelong partnerships with healthca...
3 days ago
Market Development Director (Health Systems)
$125K - $150K *
Drive enterprise growth by engaging top health system executives, transforming clinical outcomes through innovative solutions, and building strategic partnerships to expand market presence and adoptio...
3 days ago
Director, Product Management Partner Experiences
$200K - $240K *
Join a team that's redefining smart home experiences by integrating cutting-edge third-party technologies. You'll drive product strategy and partnerships in a high-impact role, enhancing the Vivint ec...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.