Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$130K - $180K *

Join a forward-thinking team that crafts innovative Adobe Experience Cloud solutions, driving exceptional client outcomes through collaboration and advanced AI techniques while enhancing marketing str...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$201K - $263K *

Shape the future of workforce strategy by leveraging AI and data to enhance organizational decision-making, ensuring a seamless integration of talent and technology for optimal efficiency and innovati...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Lead the development of a national partner network for electrical contractors, ensuring quality installations and performance metrics that support operational excellence and grid reliability across al...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$166K - $216K *

Optimize global shared services operations by leading strategic HR & Finance initiatives, ensuring service excellence across various delivery processes. Champion continuous improvement and collaborati...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$140K - $190K *

Innovate brand storytelling by developing engaging narratives and strategic copy that resonates with diverse audiences. Lead a creative team in executing cohesive marketing campaigns while fostering a...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Media

$120K - $180K *

Elevate client services by leading teams to drive satisfaction, growth, and retention. Oversee cross-functional execution and enhance operational efficiency while expanding services in digital marketi...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$140K - $175K *

Join our dynamic team as a Senior Customer Success Manager, driving customer satisfaction and product adoption through relationship building and expert guidance in cybersecurity solutions. Your role i...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$138K - $180K *

Advocate for business interests by fostering relationships with policymakers and stakeholders. Drive strategic government affairs initiatives that navigate the political landscape, influence policies...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$150K - $200K *

Lead the charge in transformative AI and Data solutions, leveraging deep expertise to guide enterprise clients. Drive innovation, oversee multi-million-dollar portfolios, and build strategic relations...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Business Services

$175K - $225K *

Lead national strategies to engage large healthcare systems, fostering executive relationships that drive adoption of innovative solutions. Oversee complex sales cycles, expanding contracts and foster...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$180K *

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$141K - $234K *

Empower healthcare transformation by leading client engagements, driving performance improvements, and overseeing project delivery. Cultivate client relationships and develop your team while managing...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$177K - $292K *

Drive seamless integration of third-party devices into a smart home ecosystem by leading strategic roadmaps and partnerships. Collaborate with top tech firms to enable frictionless user experiences an...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$99K - $166K *

Join a team that's reshaping construction tech marketing! Collaborate across departments to drive product adoption and revenue growth through innovative market insights and go-to-market strategies...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$96K - $130K *

Lead the charge in programmatic excellence, mentoring a high-performing team to translate strategic initiatives into impactful campaign executions for enterprise clients, ensuring operational rigour a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$96K - $130K *

Empower your career by leading a high-performing programmatic deployment team. Drive operational excellence, mentor talent, and implement cutting-edge AI solutions in a dynamic media environment, ensu...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$120K - $150K *

Unlock potential by leading website strategy and development to enhance user experience and technical performance. Collaborate cross-functionally to optimize conversions across diverse buyer segments...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $170K *

Accelerate progress at leading innovative projects while driving business growth and team success through strategic leadership, client engagement, and operational excellence in the biomanufacturing se...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$88K - $118K *

Lead regional operations to ensure compliance and client satisfaction. Oversee staff performance, implement operational efficiencies, and maintain client relations while driving quality standards and...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Shape the future of enterprise sales by driving account growth in strategic relationships. Collaborate with customers to deliver solutions that maximize value and enhance revenue, all while navigating...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $180K *

Lead the charge in driving growth and innovation for our Marketing Services business. You'll manage a multi-million dollar portfolio, shaping strategies and guiding teams, while leveraging AI and data...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$180K - $228K *

Drive operational excellence by leading a diverse team focused on enhancing system reliability and availability through effective processes, project support, and proactive risk mitigation...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$175K - $200K *

Deliver impactful marketing strategies that resonate with institutional investors. Lead go-to-market initiatives, define ace positioning, and synthesize market insights, collaborating with diverse tea...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$200K - $250K *

Drive strategic growth and client relationships by managing key accounts while collaborating with cross-functional teams to ensure service excellence and revenue targets are met in a highly dynamic li...

US-AnywhereRemote

Reposted 2 weeks ago

  •   15+ years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Accelerate success at a dynamic remote-first company, engaging with teams to drive innovation. Leverage your skills in a collaborative environment, contributing to diverse projects and enhancing custo...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.