Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Manager, Product Management, Member Interaction & Engagement Data
$108K - $180K *
Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...
Reposted 1 week ago
$80K - $120K *
Engage customers by leading the entire lifecycle from onboarding to loyalty. Drive retention through targeted campaigns, data analysis, and exceptional support, influencing strategy and improvements a...
Reposted yesterday
Associate Director, Integrated Planning & Strategy
$96K - $120K *
Join a team that's driving brand innovation by creating full-funnel consumer experiences. Lead cross-functional teams and strategic client partnerships to unlock growth opportunities beyond traditiona...
3 days ago
$85K *
Advance our client experience as you lead a dynamic team of customer service coaches, driving people-focused strategies, coaching excellence, and operational improvements in a flexible environment...
Reposted 1 week ago
$193K - $322K *
Lead the Americas Renewals team, strategizing for customer retention, risk management, and revenue growth while fostering collaboration and operational excellence across functional areas in a dynamic...
1 week ago
$130K - $180K *
Join a team that's driving platform modernization while enhancing legacy products. Lead product strategy and execution for a global platform in the salvage industry, ensuring seamless integration and...
Reposted 6 days ago
Senior Account Director, Patient (DTC)
$160K - $190K *
Elevate patient engagement by leading DTC pharmaceutical marketing initiatives, fostering strong client relationships, and driving integrated campaigns that transform clinical insights into patient-ce...
1 week ago
$160K - $200K *
Champion a product team by leading innovative AI-driven development. Inspire growth, accountability, and collaboration with cross-functional partners while enhancing client experiences and fostering a...
3 weeks ago
Director, Product Manager, Quality
$152K - $183K *
Drive quality management innovation by leading product strategy and development, ensuring effective workflows that enhance clinician performance and improve patient outcomes in healthcare settings acr...
1 week ago
Director, Integrated Demand Programs
$130K - $180K *
Shape the future of demand generation by orchestrating integrated campaigns that drive pipeline growth and revenue. Collaborate across teams to leverage AI for impactful marketing strategies that enga...
1 week ago
Director, Identity and Access Management
$130K - $180K *
Pioneer enterprise identity security by leading IAM transformations, overseeing identity lifecycle governance, and implementing risk reduction strategies in a modern, AI-driven environment while colla...
2 weeks ago
Director, Sales - Americas T&L Division
$200K - $240K *
Transform commercial strategy and drive growth in Transportation & Logistics. Lead and mentor sales teams, enhance customer relationships, and collaborate cross-functionally to capture market opportun...
1 week ago
$226K - $335K *
Elevate our Partner Marketing initiatives by driving growth through innovative co-marketing strategies. Collaborate with cross-functional teams and lead a talented marketing group to deliver impactful...
3 days ago
Senior Manager, Technical Account Management
$160K - $190K *
Lead the charge in driving technical excellence by managing a high-performing team of Technical Account Managers, ensuring optimal customer experience and operational success for our Elite clients in...
3 weeks ago
$180K - $230K *
Empower your engineering team by managing roadmap execution, optimizing agile processes, and fostering collaboration. Use your SaaS expertise to lead diverse teams in delivering high-quality data-driv...
2 weeks ago
$90K - $120K *
Lead the Customer Success team to enhance customer engagement, drive product adoption, and improve retention. Collaborate cross-functionally to optimize customer experience and operational processes w...
1 week ago
Director, Scaled Customer Success (Remote, US)
$120K - $144K *
Accelerate progress at a leading EdTech company by driving scalable Customer Success strategies for SMB and Schools segments. Lead teams, optimize models, and ensure customer engagement and retention...
2 weeks ago
Director of Customer Success - (Enterprise) - 1034
$120K - $150K *
Transform client relationships through strategic leadership and coaching of a high-performing team, driving retention and growth while utilizing data-driven insights to enhance customer success and sa...
4 days ago
$170K - $190K *
Champion strategic growth by building relationships and driving account initiatives that enhance revenue, customer satisfaction, and aligned business objectives. Act as the customer's voice, ensuring...
Reposted 1 week ago
Director, Technical Program Management
$204K - $350K *
Lead and inspire a team in aligning technology programs with strategic goals, driving excellence in project execution, fostering stakeholder relationships, and enhancing program methodologies to ensur...
Today
$125K - $145K *
Lead cross-functional alignment to optimize revenue operations and enhance forecasting accuracy. Drive initiatives to boost pipeline performance and streamline go-to-market processes, empowering teams...
4 days ago
$90K - $130K *
Join a team that's transforming software sales by driving technical solutions and creative outreach. Lead the full sales cycle and collaborate cross-functionally to deliver unique insights and busines...
Reposted 3 days ago
Director - Talent Management - Remote
$170K - $210K *
Drive strategic talent management initiatives that enhance the organizational talent pipeline. Lead programs encompassing talent development, succession planning, and performance management while coll...
2 weeks ago
Senior Director, Account Management, Consulting
$200K - $250K *
Manage a talented team to drive growth in Consulting Account Management, focusing on strategy, client success outcomes, and system efficiencies while cultivating strong relationships with key stakehol...
6 days ago
$165K - $199K *
Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.