Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$80K - $95K *

Shape successful outcomes by overseeing multiple concurrent eDiscovery projects, managing client relationships and ensuring timely, high-quality deliverables while collaborating with diverse teams to...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$137K - $209K *

Join a team that's shaping the future of product demand strategy. Drive pipeline and revenue for innovative products through strategic leadership and agile marketing initiatives. Collaborate closely w...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Take ownership of your engagements, ensuring operational health and commercial success. Lead senior teams to drive outcomes while managing client relationships, scope, and expansion opportunities in a...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $150K *

Transform customer relationships and drive sales growth by executing innovative strategies and leveraging packaging solutions. Collaborate with internal teams to meet client needs while maintaining a...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $150K *

Unlock new business opportunities and enhance customer relationships by executing strategic sales initiatives, leveraging packaging solutions, and driving profitability while ensuring exceptional serv...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$160K - $200K *

Shape and grow strategic accounts by driving AI transformation and securing revenue targets. Collaborate with CXOs to expand engagement and enhance relationships, ensuring Nagarro's positioning as a l...

US-AnywhereRemote

2 weeks ago

  •   15+ years exp.  •   Finance & Insurance

$150K - $180K *

Invent and lead the future of enterprise architecture and engineering, driving technical decisions and team management in a dynamic environment. Transform complex systems into scalable, secure solutio...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $190K *

Elevate communications strategy for product launches and partnerships, translating technical concepts into compelling narratives that highlight our corporate story and engage priority audiences effect...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$88K - $95K *

Drive operational excellence by leading projects across teams, enhancing efficiency, managing stakeholders, and ensuring timely delivery. Collaborate within a dynamic environment dedicated to improvin...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Strategize and drive growth with leading global MSPs and GSIs. Leverage strong relationships and industry insights to enhance revenue and optimize partnerships while navigating complex organizational...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $210K *

Drive innovation in product marketing by crafting strategies for a new AI-native offering. Lead market efforts, establish positioning, and engage deeply with buyers. Collaborate across teams to create...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$161K - $190K *

Lead the charge in delivering transformative AI solutions by managing complex implementation projects. Collaborate across IT functions to prioritize customer value, ensuring successful outcomes throug...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Transform the Salesforce Center of Excellence by leading strategic initiatives, enhancing delivery quality, and bridging talent gaps. Drive business growth through stakeholder collaboration and compre...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$114K - $190K *

Lead the charge in developing software that enhances hardware value! Drive product strategy, foster cross-functional collaborations, and establish best practices to deliver innovative software solutio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$152K - $190K *

Reimagine how mid-sized organizations leverage IoT data to drive efficiency and safety. As an integral sales force, you will engage with key decision-makers to build relationships, manage projects, an...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Business Services

$170K - $200K *

Lead strategic initiatives to drive growth and retention across key customer accounts, managing relationships and complex negotiations to increase revenue by $2 million annually while maintaining a st...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$100K - $120K *

Join a team that's redefining partnerships across the US and LATAM. Lead strategic initiatives, optimize outreach processes, and manage a dedicated team to drive impactful career outcomes and foster c...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Champion the growth of strategic partnerships across the US and LATAM. Lead a team to enhance career outcomes through effective relationship management while driving innovative initiatives for marketi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$125K - $140K *

Lead the charge in transforming client data into strategic insights, enabling informed decisions that drive growth. Collaborate cross-functionally to deliver tailored solutions that strengthen client...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$115K - $140K *

Join our dynamic team to achieve sales growth in the financial services sector! Drive revenue through consultative selling, account management, and strategic relationship building with large banking e...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $145K *

Unlock your potential as a strategic leader, driving client success and engagement for a diverse portfolio of employer clients. Collaborate cross-functionally and enhance program performance while fos...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$222K - $278K *

Drive impactful change by consolidating technologies and digitizing workflows for enterprise customers, while fostering executive relationships and managing complex sales processes that promote safety...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$114K - $145K *

Collaborate to develop and execute integrated strategies for B2B brands. Lead cross-disciplinary teams and ensure alignment across creative, media, and content strategies to drive impactful results an...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$109K - $153K *

Drive impactful sales strategies to expand large enterprise accounts. Cultivate lasting relationships, identify new opportunities, and exceed revenue goals through proactive engagement and strategic p...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Shape the future of our People function by leading a dynamic team, executing a comprehensive people roadmap, and ensuring operational excellence across HR processes, while fostering an exceptional emp...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.