Director, Customer Engagement Jobs in Boston, MA

Unlock potential by leading a dynamic team in Workforce Management and Quality Assurance. Drive operational excellence, vendor partnerships, and innovative strategies to enhance service delivery and p...

Shape the future of billing operations by leading a team to enhance accuracy, timeliness, and efficiency. Drive process improvements, manage complex accounts, and collaborate across functions to resol...

Transform billing operations by leading a team to enhance accuracy, timeliness, and efficiency. Drive process improvements, establish KPIs, and resolve technical challenges to ensure seamless invoicin...

Accelerate progress at the forefront of product innovation, leading a team to drive strategy and customer experience for a key transaction management platform while embedding AI to enhance efficiency...

Lead strategic media planning and execution, fostering client relationships and team development. Drive innovative solutions while ensuring quality and efficiency in media strategies, leveraging data...

Unlock potential by driving the creation and maintenance of Gainsight CSP content, ensuring seamless integration across marketing and RevOps. Lead quality assurance, collaborative workflows, and repor...

Join a team that's driving transformational outcomes by leading high-value sales cycles with major SLED accounts. Leverage your enterprise sales expertise to build trusted relationships and deliver im...

Transform project delivery by leading cross-functional teams to ensure timely execution of Public Safety product implementations, enhancing client satisfaction and operational efficiency through exper...

Transform the contract management landscape for large-scale data center projects. Oversee RFx processes, negotiate contracts, and ensure compliance while collaborating with cross-functional teams to m...

Join a dynamic team to build and manage strategic partnerships in the public safety sector. Drive partner engagement, enhance sales enablement, and contribute to pipeline growth while collaborating cr...

Join a dynamic team to drive integrated marketing strategies, manage key partnerships, and execute impactful campaigns that enhance brand visibility and profitability across diverse channels and custo...

Transform customer success and support by leading a dynamic team to enhance retention and expansion strategies. Collaborate with executives to build infrastructure and drive growth for 2,100+ accounts...

Lead the charge in enhancing digital experiences for Military OneSource by developing accessible, user-centered web solutions. Collaborate with cross-functional teams to drive modernization initiative...

Unlock your potential by leading complex IT/SaaS projects, driving execution, and enhancing business processes. Collaborate with diverse teams to ensure project success while utilizing Agile methodolo...

Lead the charge in driving growth for our Guidewire InsuranceNow practice by developing strategic relationships, generating new business opportunities, and executing revenue strategies across the US i...

Drive exceptional support experiences globally, leading a high-performing team to enhance operational efficiency and scale offerings as our customer base and product suite expand...

Lead innovative design solutions as a Senior Design Engineer, transforming client needs into actionable broadcast system designs. Collaborate with global teams, mentor junior engineers, and ensure pro...

Collaborate with clients to enhance their social media strategies using healthcare insights, data-driven execution, and creative content development for multi-channel success. This role demands a proa...

Drive transformative growth by leading strategic initiatives that redefine operational models and enhance market performance across franchise systems. Collaborate with cross-functional teams to ensure...

Lead the charge in advancing cloud and AI security strategies, driving governance and operational security across diverse platforms while fostering team growth and ensuring regulatory compliance in a...

Lead the charge in enterprise-wide automation and analytics initiatives, driving innovation through AI and process improvements. Collaborate across teams to enhance operational efficiency and customer...

Champion client success by driving Professional Services sales and revenue generation. Collaborate across North America to enhance client relationships and maximize value through effective solution im...

Champion a global partner marketing strategy that drives measurable revenue through collaboration with partners, sales, and marketing teams. Lead a distributed team to create impactful go-to-market pr...

Drive your career forward as a strategic leader, guiding enterprise-level technology solutions. Engage with executive stakeholders, architect innovative multi-practice solutions, and influence digital...

Unlock potential by leading a dynamic tech team to enhance operations, governance, and AI integration. Drive hands-on engineering efforts while ensuring compliance and security standards are met, fost...