Director, Customer Engagement Jobs in Boston, MA

Champion a world-class customer experience as a strategic leader, driving a team of Enterprise CSMs. Focus on retention, cross-sell opportunities, and collaborate cross-functionally to enhance custome...

Partner with us to lead brand strategy and customer engagement initiatives, ensuring consistent brand experiences that drive loyalty and growth. Oversee marketing efforts, measure brand performance, a...

Champion a data-driven Customer Success program that enhances retention, proactively identifies risks, and efficiently engages a diverse customer base through innovative workflows and analytics. Lead...

Drive successful delivery of innovative solutions for MSOs and broadband providers. Collaborate with internal and external teams to execute product initiatives from concept to rollout, ensuring they m...

Pioneer innovative strategies in customer acquisition and engagement by leading teams that drive revenue growth and enhance eCommerce performance through collaboration and technical support in a dynam...

Partner with us to optimize CRM and marketing automation strategies, driving measurable B2B campaigns and enhancing audience engagement through effective data and segmentation practices across Salesfo...

Join a growing Activation team to lead impactful social media strategies for healthcare clients, driving execution across organic, paid, and influencer programs while fostering client partnerships and...

Innovate sales enablement strategies to enhance growth in the health insurance sector. Collaborate with cross-functional teams to optimize sales processes, develop training programs, and leverage data...

Take ownership of integrated marketing strategy across multiple channels, focusing on campaign execution and alignment with product and sales teams to drive engagement and growth within enterprise IT...

Lead the charge in shaping a cutting-edge digital experience strategy, enhancing customer journeys, and driving AI innovation to transform how customers engage in an evolving market landscape. Build a...

Champion strategic partnerships with Oncology sites, driving clinical trial success through effective management and innovative collaborations for high-quality outcomes and optimized processes...

Accelerate progress at the intersection of strategy and operations, driving high-performance marketing systems and data governance. You'll partner closely with executive leadership to optimize revenue...

Optimize project outcomes as you manage small to medium-sized initiatives. Collaborate across teams, navigate risks, and ensure timely delivery of quality solutions while enhancing communication and s...

Accelerate growth as a strategic leader in B2B telehealth, owning the commercial engine for new business acquisition, customer retention, and revenue operations, while driving scalable commercializati...

Transform customer success by overseeing strategic projects and building strong stakeholder relationships. Lead teams to deliver exceptional service and utilize data-driven insights to enhance talent...

Lead strategic client relationships by developing integrated multi-channel plans. Elevate stakeholder engagement through actionable insights and measurable outcomes while fostering team growth and mai...

Lead the charge in shaping a high-performance culture by partnering with Finance, Legal, and Operations teams to enhance talent management, org design, and employee engagement in a rapidly growing env...

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...

Unlock potential by leading product strategy for data collection solutions, driving innovation and measurable impact through cross-functional collaboration. Shape and execute a roadmap to transform cu...

Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...

Oversee client delivery operations, driving excellence in services and relationships while managing teams and strategic client growth. Collaborate closely with leadership to ensure successful engageme...

Tackle media strategy and planning for healthcare clients. Lead a team, innovate omnichannel solutions, and drive measurable outcomes. Partner with stakeholders to elevate audience-first approaches an...

Join a team that empowers global implementation excellence by leading a dedicated team responsible for complex enterprise initiatives, enhancing customer value, and driving project success in a dynami...

Unlock potential by spearheading new lodging supply partnerships, sourcing and closing agreements that enhance our platform’s offerings across diverse booking channels, ensuring successful activation...

Empower and elevate our account management strategy to maximize retention and drive growth. Spearhead team performance, implement best practices, and analyze data to unlock insights, fostering strong...