Director, Customer Engagement Jobs in Boston, MA

Empower digital innovation in contact center operations by leading AI-enabled customer service solutions. Drive growth, profitability, and strategic vision while overseeing cross-functional teams to d...

Accelerate progress at our CX AI practice by leading innovative digital transformations in contact center operations. Drive strategic growth, client engagement, and team excellence across a global AI...

Lead the charge in defining and executing a global go-to-market strategy for data analytics solutions. Partner with cross-functional teams to simplify product narratives, empower sales, and drive grow...

Transform the landscape of product delivery in government, leading a dynamic team of Product and Delivery Managers to enhance public service efficacy through innovative practices and capacity building...

Grow your career with a strategic role focused on partnership development and revenue generation. You will design and manage diverse referral strategies across multiple brands, driving qualified traff...

Lead the charge in driving team performance and financial success, ensuring exceptional guest experiences while overseeing all operational aspects of a thriving sales-focused center within the beauty...

Elevate your career by leading digital marketing strategies in a fast-paced startup. Own performance management across paid channels, collaborate cross-functionally, and drive innovation to achieve gr...

Transform the B2B product marketing landscape by leading strategic initiatives, enhancing market positioning, and driving revenue growth through innovative programs and stakeholder collaboration acros...

Join a team that's driving revenue growth by building strategic relationships with national accounts in key markets. Shape the future of sales through innovative strategies and exceptional client mana...

Champion excellence in enablement operations by leading teams focused on Learning Experience Design and governance. Drive program management, data insights, and process rigor to enhance organizational...

Lead the charge in transforming customer digital engagement, ensuring success and value realization across all accounts. Build and manage a centralized professional services function to empower robust...

Lead the development of agentic commerce strategy, fostering partnerships and driving adoption of Circle's infrastructure and products in a rapidly evolving market. Collaborate across teams to establi...

Join a dynamic team driving audience strategy, measurement, and automation in retail media. Collaborate across departments to enhance advertiser value and establish cohesive data practices. Lead initi...

Join a team that's redefining travel agency partnerships by driving strategic growth, managing program execution, and enhancing agent engagement. Collaborate across functions to optimize processes and...

Drive field-specific enablement strategies and adoption of global skill programs, while managing a team to support sales needs. Collaborate with leadership to align objectives and enhance team develop...

Empower your career as a strategic leader driving audience-first media strategies in healthcare. Collaborate with cross-functional teams to deliver impactful planning, investment, and measurement that...

Lead and optimize the order-to-cash cycle, driving process improvements and strategic credit management while managing a small team to enhance cash flow and reduce financial risks across multiple busi...

Unlock potential by spearheading impactful product marketing strategies across a diverse range of solutions. Collaborate closely with Product leadership, execute go-to-market initiatives, and cultivat...

Elevate your career by leading enterprise teams to exceed sales targets. Drive strategic growth, coach talent, and engage with C-level executives to expand key accounts in a dynamic, high-impact envir...

Empower the Customer Success organization by strategically enhancing customer satisfaction and loyalty. Lead a dynamic team focused on insights-driven improvements to ensure exceptional customer journ...

Unlock the potential of technology while partnering with business leaders to develop and implement strategic IT solutions that drive efficiency and compliance in the biopharma industry. Engage in cros...

Create impactful customer engagement strategies by leading executive-level advisory boards. Foster relationships with top-tier accounts, integrating customer insights into strategic planning to enhanc...

Unlock potential by owning executive-level client relationships, driving integrated strategies, and leading action-oriented touchpoints that translate insights into measurable outcomes while championi...

Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...