Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$100K - $120K *

Oversee plant engineering operations, enhancing safety and efficiency across systems. Lead maintenance staff, develop compliance programs, and drive continuous improvements to achieve operational exce...

6 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$139K - $159K *

Join a team that's shaping the future of nuclear energy by leading supply chain strategies for innovative projects. Drive supplier development, negotiate contracts, and optimize procurement processes...

5 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$144K - $177K *

Lead the thermal design and analysis for spacecraft assemblies, ensuring robust performance through extensive modeling and testing. Collaborate with engineering teams and mentor junior staff while dri...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $115K *

Deliver innovative engineering solutions for capital projects, driving efficiency and safety across diverse operations. Collaborate to manage resources and analysis while ensuring successful project e...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Take ownership of project management and engineering processes, driving CAPEX initiatives, coordinating project teams, and enhancing operational effectiveness while ensuring compliance with safety and...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Contribute to innovative geotechnical investigations and analyses for mining and infrastructure projects. Work closely with senior engineers on diverse, multidisciplinary teams, enhancing technical sk...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Unlock potential by leading process design improvements, ensuring operational efficiency and safety through innovative engineering solutions in chemical and industrial applications...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$92K - $110K *

Accelerate progress at leading water/wastewater projects through innovative engineering, guiding design and construction efforts by collaborating directly with clients and team members to ensure proje...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$95K - $115K *

Transform wastewater and water system design and operations through expert project leadership, collaborating with clients and team members to deliver quality solutions on time and within budget. Eleva...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$92K - $110K *

Partner with us to enhance water and wastewater systems through innovative design, project leadership, and collaboration, while positively impacting client outcomes and fostering teamwork in a rewardi...

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$95K - $115K *

Champion innovative solutions in water/wastewater engineering by leading design and project execution. Collaborate with clients and teams to enhance system functionality while ensuring timely delivery...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$75K - $90K *

Elevate your career as a Senior Project Engineer, providing crucial support in ensuring quality and efficient execution of design-build projects from design to completion, while mentoring team members...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $110K *

Shape the future of water resource engineering by collaborating on impactful infrastructure projects. Leverage your expertise in hydrology and drainage design while contributing to essential environme...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $110K *

Shape the future of transportation projects through innovative water resource engineering. Collaborate cross-functionally to deliver efficient hydrologic and hydraulic design solutions that meet regio...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $110K *

Join a dynamic team to design impactful water resources engineering projects, focusing on hydrologic analyses and stormwater management. Collaborate with agencies like NJTA and NJDOT, enhancing infras...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$140K - $200K *

Lead engineering initiatives by developing temporary constructions for bridges while ensuring safety, compliance, and efficiency. Foster team collaboration, manage designs, and communicate effectively...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$140K - $200K *

Elevate your career by leading the design of temporary construction solutions for bridge and infrastructure projects. Collaborate with a dynamic team to foster innovation, ensuring safety and complian...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$140K - $200K *

Lead the design of temporary construction projects, ensuring safety and compliance while guiding engineers and collaborating with teams. Drive innovative solutions in bridge infrastructure while optim...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$95K - $115K *

Unlock potential by providing expert instrumentation and controls engineering support for America EOR operations, ensuring safety, compliance, and optimal performance across field assets and projects...

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$115K - $145K *

Join a leading team to innovate and advance thin film processes, leveraging unique technologies to meet customer goals while driving process improvements and technical support in a collaborative envir...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $123K *

Transform cutting-edge thin film processes at a global scale, leading application development while collaborating with teams and engaging customers as a technical expert. Drive continuous improvements...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$65K - $145K *

Elevate healthcare engineering by designing robust HVAC-R and plumbing systems. Collaborate with architects and engineers to deliver compliant, sustainable solutions that enhance patient environments...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Contribute to advanced metallurgy initiatives by leading metal joining and welding efforts, ensuring compliance with industry standards while optimizing manufacturing for high-performance components a...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Optimize fire protection engineering across oil and gas projects, ensuring compliance and practical solutions through all phases, while leading multidisciplinary teams and managing specialized studies...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$129K - $180K *

Lead and optimize mechanical design efforts for lightweight electrical assemblies in avionics applications, ensuring compliance with stringent EMI standards and driving packaging innovations within a...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.