Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$119K - $261K *

Advance complex semiconductor systems by leading technical integration and architecture development, ensuring cross-functional teamwork and alignment from concept to execution for innovative equipment...

Today

  •   8 - 10 years exp.  •   Technical Services

$80K - $120K *

Champion quality assurance by evaluating design processes and collaborating with cross-functional teams. This role ensures compliance, drives corrective actions, and integrates quality standards into...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Develop your expertise as you lead innovative projects assessing specialty fenestration products for safety and compliance. Collaborate with clients and mentor junior engineers while advancing your ca...

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$75K - $95K *

Deliver technical leadership and metallurgical expertise to optimize material quality and process management in plant operations, ensuring compliance with standards and engaging in customer interactio...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Unlock potential by leading tunnel engineering projects across various sectors. Collaborate with high-performing teams to deliver innovative solutions and contribute to complex infrastructure design a...

Quebec, QCIn-Person

Today

  •   11 - 15 years exp.  •   Real Estate & Construction

$84K - $108K *

Lead the charge in geotechnical engineering by managing projects from inception to completion, focusing on transportation and infrastructure while mentoring junior staff and engaging with clients for...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$84K - $108K *

Analyze and drive geotechnical projects through assessment and support, enhancing solutions for transportation and infrastructure while embracing leadership opportunities and collaboration within a dy...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$84K - $108K *

Manage geotechnical projects from investigation through reporting and support. Collaborate with diverse teams on public works and infrastructure projects, enhancing your technical and project manageme...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $120K *

Oversee and execute tunnel engineering projects, leveraging advanced techniques in geotechnical design and project management while collaborating with multidisciplinary teams to deliver innovative sol...

Today

  •   11 - 15 years exp.  •   Real Estate & Construction

$108K - $148K *

Join a team that's dedicated to solving mechanical challenges through design, development, and implementation of custom tooling and processes while ensuring adherence to industry standards throughout...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Join our team to optimize mechanical engineering work packages, ensuring timely delivery and compliance with project requirements. Collaborate on prototype testing and enhance the performance and reli...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$96K - $132K *

Join a dynamic team as you support the growth of innovative packaging solutions, aligning customer needs with technical expertise. Collaborate across functions to drive business initiatives and enhanc...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Optimize the design and analysis of complex structures, ensuring compliance with regulations, mentoring junior engineers, and enhancing client relations through technical proposals and assessments. Dr...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$70K - $95K *

Unlock potential by driving project efficiency and innovation through expert engineering solutions. Collaborate with project managers to ensure quality results, adhering to budgets and timelines while...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Shape the future of manufacturing processes by optimizing production efficiency and quality. Collaborate with teams to solve complex issues, ensure compliance, and mentor others while driving continuo...

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Unlock potential by leading business development and mentoring teams in geotechnical engineering. Prepare impactful proposals and design calculations while fostering client relationships to drive proj...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $120K *

Drive business development and project leadership while mentoring team members. Prepare geotechnical reports and designs, ensuring high-quality service delivery to clients through effective communicat...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$85K - $92K *

Collaborate with engineering and operations to develop innovative manufacturing solutions. Lead projects to enhance process efficiency, optimize tooling, and conduct analysis to ensure product quality...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K - $95K *

Develop and optimize assembly processes for generators and hybrid systems. Collaborate with engineering teams to improve workflows, reduce downtime, and enhance overall production efficiency through v...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $95K *

Shape the future of assembly processes by enhancing efficiency and productivity for generators and hybrid systems. Drive continuous improvements, collaborate with teams, and lead process validation in...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Drive innovative mechanical designs, prototypes, and systems for complex engineering challenges. Collaborate in a fast-paced environment to contribute to project success in developing practical fusion...

Richmond, BCIn-Person

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Transform thermal management solutions by designing high-performance direct-to-chip cold plate modules and optimizing water cooling systems. Leverage your engineering expertise to enhance reliability...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$152K - $209K *

Drive the development of complex software solutions for semiconductor equipment. Lead projects, define specifications, troubleshoot issues, and collaborate with stakeholders. Ideal for experienced pro...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$118K - $180K *

Elevate your career by engaging in nuclear power plant systems design and modification, leading project teams, and leveraging modern technologies to innovate and enhance engineering workflows in a col...

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$110K - $155K *

Advance ignition system designs and analyses for high-performance spacecraft; collaborate with cross-functional teams to drive innovative solutions and ensure system performance through rigorous testi...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.