Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$140K - $170K *

Serve as a key member of the engineering team, leading mechanical design efforts throughout the product lifecycle, from concept to field operations, ensuring compliance and efficiency in high-pressure...

Reposted 4 days ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$120K - $145K *

Design, develop, and commission cryogenic systems while ensuring integration into larger installations. Collaborate with multidisciplinary teams, prioritize safety standards, and optimize system opera...

Toronto, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$115K - $135K *

Drive the design and development of mechanical systems for buried piping inspection, utilizing your engineering expertise to innovate, collaborate, and deliver high-quality solutions in the nuclear se...

Toronto, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$85K - $100K *

Take ownership of manufacturing planning processes, ensuring comprehensive work instructions and documentation for various aircraft systems by collaborating with engineering and production teams to ma...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$83K *

Optimize manufacturing processes and layouts, ensuring efficiency and compliance. Collaborate with teams to enhance product quality, drive innovation, and implement inspection requirements while takin...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Transform projects by managing onsite engineering activities for Water/Wastewater construction. Collaborate with teams to ensure compliance, quality, and timely delivery, while implementing effective...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$88K - $105K *

Lead a team focused on planning and managing onsite construction activities for Water/Wastewater projects. Drive the delivery of high-quality engineering support while ensuring compliance with project...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$85K - $100K *

Engage in planning, coordinating, and managing construction for Water/Wastewater projects, ensuring compliance and quality as you lead a dynamic onsite engineering team through all project phases...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$85K - $100K *

Lead the charge in overseeing onsite engineering for Water/Wastewater projects. Collaborate with various departments to ensure compliance with contract requirements and the overall efficiency of const...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Join a team that's driving impactful Water/Wastewater construction projects, managing engineering activities and ensuring compliance with standards to support timely project execution and quality outc...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Lead the charge in onsite construction engineering for Water/Wastewater projects, coordinating team activities, managing personnel, and ensuring compliance to elevate project outcomes and efficiency...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Unlock potential by managing onsite engineering activities for Water/Wastewater projects. Oversee compliance, coordinate teams, and deliver technical support, ensuring quality and efficiency throughou...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Lead the charge in overseeing engineering activities for water/wastewater construction projects, ensuring quality, compliance, and efficient project execution while managing onsite personnel and coord...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Manage onsite construction engineering for Water/Wastewater projects, ensuring compliance with contract requirements and schedules. Collaborate with teams to resolve design conflicts and support techn...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$88K - $105K *

Shape the future of water/wastewater projects by leading engineering teams, coordinating onsite activities, and ensuring compliance with technical standards while driving project success and quality...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Lead onsite construction projects focused on water/wastewater systems. Oversee engineering activities, ensuring compliance with contracts and schedules while providing technical support and facilitati...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Lead the charge in managing onsite construction engineering for Water/Wastewater projects, ensuring compliance with company standards while coordinating project activities and resolving conflicts to s...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Shape innovative antenna solutions by leading project teams, overseeing design evaluations, and ensuring delivery within budget and timelines while fostering collaboration across engineering and manuf...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $115K *

Shape the future of engineering projects by leading structural designs, ensuring compliance, mentoring junior staff, and collaborating with diverse teams for successful project delivery and innovation...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$68K - $112K *

Support the development of vital civil projects by leveraging technical skills in design and project management, ensuring compliance with regulations and collaborating with stakeholders to create impa...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$104K - $165K *

Shape innovative designs and lead civil engineering projects from conception to completion, ensuring client satisfaction and team collaboration while fostering professional growth in a dynamic environ...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$104K - $167K *

Take ownership of dynamic municipal engineering projects while leading a team, managing client relationships, and driving new business development. Collaborate with diverse stakeholders to ensure succ...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$160K - $220K *

Join a collaborative team to own and elevate the web presence through design and interactive experiences, ensuring brand consistency and performance while utilizing modern frameworks and technologies...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $95K *

Contribute to the design and development of residential projects, manage engineering plans from inception to acceptance, and collaborate with multidisciplinary teams to ensure timely, high-quality pro...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Join us to design and coordinate residential development projects, managing plans from conception to construction. Collaborate with engineers and project managers while enhancing skills in project man...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.