Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$70K - $95K *

Transform your career by ensuring project safety and efficiency. Collaborate with diverse teams to manage field production, subcontractor relations, and compliance, while gaining valuable experience i...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $120K *

Join our dynamic team to lead challenging geotechnical projects, providing expert engineering solutions and ensuring quality standards across diverse sectors while mentoring junior staff and enhancing...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $110K *

Shape the future of infrastructure by leading geotechnical projects. Utilize your expertise to drive investigations, analysis, and design while mentoring teams and fostering client relationships in th...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$90K - $120K *

Join a team that's shaping the future of geotechnical engineering by leading innovative projects for diverse clients, mentoring junior engineers, and driving safety and quality in field investigations...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$75K - $95K *

Manage and optimize waterworks and treatment plant projects, leading a skilled team to ensure project success through effective planning, documentation management, and problem-solving on-site challeng...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $95K *

Drive innovative engineering projects by collaborating across teams, defining scopes, managing costs, and ensuring adherence to safety and quality standards. Lead initiatives that enhance operational...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Engineer innovative solutions to enhance component repairability and testability in next-gen high-speed rail projects. Collaborate with teams to execute failure analysis, develop test procedures, and...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$80K - $110K *

Accelerate your career by leading geotechnical investigations and projects, shaping essential infrastructure in the Gulf Coast region while mentoring junior staff and fostering client relationships fo...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$126K - $202K *

Develop and manage comprehensive designs for municipal infrastructure projects, ensuring compliance with professional standards and project objectives while collaborating with multidisciplinary teams...

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Join a team that's dedicated to managing strategic projects across R&D and NPD functions, ensuring quality on time and within budget. Leverage cross-functional collaboration to drive innovative soluti...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Oversee major construction projects by coordinating field activities, verifying contractor performance, and ensuring project compliance. Collaborate with diverse teams for safety and successful projec...

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$70K - $95K *

Join a team that empowers project success through effective field coordination and safety compliance. You'll support major construction projects, ensuring contractor performance aligns with engineerin...

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Join a dynamic team to manage diverse construction materials testing and geotechnical projects. Leverage your expertise to deliver innovative solutions and lead field staff while adhering to safety an...

Barrie, ONIn-Person

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $110K *

Lead the charge in delivering top-notch process engineering services while ensuring compliance with specifications and driving project success in a fast-paced environment. Collaborate with experts to...

Calgary, ABIn-Person

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$114K - $149K *

Analyze mechanical designs and implement engineering technologies for projects. Collaborate with team members to develop specifications and evaluate vendor compliance, ensuring successful completion o...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $90K *

Join a team that's dedicated to innovative automotive product development, leveraging your expertise in mechanical engineering to drive successful program launches and enhance design feasibility acros...

Vaughan, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $112K *

Empower innovative engineering solutions by delivering structural design for complex heavy industrial projects. Join us to ensure safety, compliance, and collaboration across multidisciplinary teams f...

Terrace, BCIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$102K - $112K *

Drive innovative engineering projects from conception to completion in material handling systems. Collaborate closely with cross-functional teams, applying mechanical design expertise to optimize perf...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Lead the charge in delivering high-quality mechanical engineering designs and projects across various industries. Collaborate internationally, manage teams, and advise clients while mentoring talent i...

6 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$92K - $116K *

Tackle high-throughput first-principles materials simulations and develop automated workflows, enhancing the Materials Project's data infrastructure and user experience within an interdisciplinary tea...

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$92K - $116K *

Transform the future of materials science by modernizing datasets and production pipelines through high-throughput simulations and automated workflows, while contributing to a global software ecosyste...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$160K - $220K *

Join a team that's redefining aerospace engineering by leading our mechanical function. Drive innovation from concept to production across various systems while mentoring engineers and fostering a cul...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$70K - $95K *

Join a dynamic team to design and support biopharmaceutical equipment, ensuring project success through innovative engineering solutions and customer collaboration. Your expertise will drive efficienc...

Reposted yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Transform the future of mechanical design by leading project teams, mentoring talent, and ensuring comprehensive coordination across all disciplines. Drive innovation in healthcare, education and more...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Drive innovation in LP model development while enhancing manufacturing optimization. Collaborate globally with cross-functional teams to improve economic impacts and mentor junior engineers in a dynam...

Today

  •   5 - 7 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.