Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$120K - $150K *

Join a team that's driving engineering excellence in manufacturing. Lead strategic initiatives, enhance operational performance, and develop talent to deliver transformative results while collaboratin...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$71K - $98K *

Unlock potential by optimizing manufacturing processes to enhance quality, delivery, and cost efficiency. Partner across teams, lead continuous improvement initiatives, and develop high-performing tea...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$82K - $108K *

Champion innovative product development by enhancing chemical processes, collaborating with plant teams to optimize and implement new materials in production, ensuring quality and safety standards are...

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Lead the charge in designing and developing complex electrical systems across diverse projects. Collaborate with multidisciplinary teams, mentor junior engineers, and ensure compliance with industry s...

Ottawa, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$77K - $101K *

Shape the future of construction projects by providing essential engineering support, managing schedules, cost tracking, and ensuring compliance in a dynamic team environment focused on quality and sa...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Empower design innovation by creating custom machinery and procurement documents, ensuring precise engineering specifications and calculations for advanced mechanical systems in a collaborative enviro...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$83K - $145K *

Grow your career with a dynamic role supporting machining and composite processes. Collaborate on R&D, process optimization, and production planning while ensuring compliance with AS9100 standards in...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$108K - $185K *

Unlock potential by providing structural engineering leadership, driving innovation in product design and performance. Oversee advanced integrity assessments, compliance, and testing for cutting-edge...

5 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$100K - $160K *

Shape the future of water resource engineering by leading structural analysis and design of dams and related infrastructure while mentoring and developing a dynamic engineering team in a collaborative...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $160K *

Build your career with a leading structural engineering firm focused on dams and water resources. Engage in design, analysis, and project management while working alongside industry experts on impactf...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $110K *

Grow your career with an innovative team dedicated to delivering high-performance mechanical systems. Engage with clients, lead multidisciplinary teams, and advance business development while ensuring...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Shape innovative, high-performance mechanical systems by leading multidisciplinary teams, fostering client relationships, and driving business development initiatives from concept through construction...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $110K *

Champion innovative mechanical solutions by leading multidisciplinary teams through project phases, ensuring technical excellence and client satisfaction while driving business development for long-te...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $100K *

Unlock your potential by driving product innovation and process efficiency. Collaborate with cross-functional teams to enhance manufacturing operations, ensuring high-quality output and continuous imp...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Drive infrastructure innovation by leading civil engineering projects, focusing on site development and municipal needs while ensuring compliance with local regulations and fostering collaborative cli...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$85K - $130K *

Contribute to manufacturing excellence by designing, optimizing, and implementing engineering solutions for complex systems. Collaborate cross-functionally to enhance efficiency and drive innovative p...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Join a dynamic team as a Mechanical Engineer, driving innovative mechanical design and experiments to advance sustainable fusion energy solutions in a fast-paced environment while collaborating closel...

Richmond, BCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Optimize quality assurance processes and systems within production. Lead initiatives in compliance, training, and supplier evaluations while ensuring all regulatory standards are met. Foster team coll...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$75K - $116K *

Drive innovation in airplane manufacturing tools by applying engineering concepts, enhancing production efficiency, and collaborating across departments to achieve excellence in design and functionali...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Drive exceptional project outcomes by building relationships, managing systems evaluations, and delivering effective engineering solutions to meet client facility needs...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $140K *

Make your mark at the intersection of AI and engineering, applying advanced techniques to enhance structural simulations. Collaborate with cross-functional teams to innovate tools for faster, smarter...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $120K *

Drive growth and excellence as you lead a dynamic team in engineering consulting. Manage operations across multiple service lines, ensuring quality and safety while overseeing strategic development an...

1 week ago

  •   11 - 15 years exp.  •   Technical Services

$110K - $150K *

Advance your career by applying engineering techniques to develop, analyze, and experiment with innovative materials. Lead projects and solve complex manufacturing challenges with expert knowledge in...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$105K - $135K *

Elevate your career by leading innovative mechanical engineering solutions for complex biotechnology facilities. Leverage your expertise in HVAC and plumbing systems to enhance client operations and p...

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $150K *

Unlock potential by collaborating with multidisciplinary teams to engineer innovative utility solutions for industrial clients, driving project success and developing process utility systems while men...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.