Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$100K - $130K *

Shape the future of energy by designing innovative turbomachinery products. Collaborate cross-functionally to drive designs from concept to production, ensuring high performance and reliability in pow...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$85K - $100K *

Help us develop and refine manufacturing processes for nuclear fuel handling, leading the production of mechanical hardware while collaborating with a diverse team to ensure efficient assembly and qua...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Lead the charge in engineering solutions for electric and hydraulic mining shovels. Collaborate with customers and teams to enhance wear-part performance, utilizing innovative 3D modeling and analysis...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Unlock potential by overseeing design and construction documentation for multiple projects, leveraging engineering expertise to ensure compliance, quality, and innovative solutions while collaborating...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$76K - $142K *

Drive your career as a Project Engineer II, leading design, documentation, and coordination for multiple projects while collaborating with teams and ensuring compliance with standards and regulations...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $130K *

Drive your career as a Senior Mechanical Engineer, owning design and prototyping to ensure manufacturability, performance, and cost. Collaborate across teams, leading product validation and engaging w...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $100K *

Grow your career with this engaging civil engineering role focused on complex design and project management. Collaborate with a dynamic team to deliver high-quality solutions while ensuring client sat...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$134K - $205K *

Shape the future of nuclear power design by innovating systems for operating plants, leading projects, and driving automation and process improvements to enhance workflows and deliver cost-effective s...

3 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$80K - $100K *

Lead the charge in geotechnical engineering, driving innovative design solutions for diverse projects. Collaborate with multi-disciplinary teams to deliver effective civil engineering designs, ensurin...

Ottawa, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $120K *

Champion innovative mechanical design solutions, leading teams on complex projects within healthcare and education markets while mentoring junior engineers and building client partnerships for success...

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$85K - $110K *

Lead the charge in engineering excellence as a Senior Mechanical Engineer, providing expert guidance and oversight on complex projects in healthcare and education, while nurturing junior talent and fo...

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $120K *

Elevate your career by analyzing transportation accidents and mechanical failures. Collaborate with a team to deliver technical solutions while leveraging cutting-edge research and testing facilities...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$73K - $110K *

Unlock potential by leading the design and analysis of vital dam structures. Collaborate with multidisciplinary teams to ensure safety and compliance while delivering impactful engineering solutions a...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $175K *

Join a team that's dedicated to driving project success while fostering growth and innovation. Lead talented engineers, build client relationships, and ensure compliance with industry standards in a d...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $175K *

Lead a talented engineering team in the nuclear sector, ensuring project success while fostering client relationships and technical excellence. Drive growth through mentorship and innovative problem-s...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $175K *

Join a dynamic team as a Mechanical Engineering Manager, leading projects and mentoring engineers while fostering client relationships and driving successful outcomes across diverse initiatives in the...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Drive your career with this Principal Engineer role, providing technical leadership in engineering projects within a regulated environment. Lead initiatives, ensure compliance, and mentor junior engin...

Reposted yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Transform user experiences by building intuitive AI product features. Collaborate across teams to balance research and engineering, ensuring reliable, high-performance software that enhances interpret...

6 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $110K *

Deliver comprehensive engineering and architectural solutions for facility projects, overseeing design, execution, and compliance with technical standards. Collaborate with teams to ensure successful...

5 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$78K - $105K *

Lead the charge in project management and engineering design, providing technical support on projects while ensuring adherence to specifications and fostering positive relationships with stakeholders...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $125K *

Join our team to enhance structural safety by reviewing, designing repairs, and mentoring others. Lead projects with a focus on client engagement while maintaining high standards of quality and safety...

Richmond, BCIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $101K *

Engage in the design, development, and operation of renewable power facilities. Collaborate with multidisciplinary teams to ensure project compliance with performance, reliability, and safety standard...

Today

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $120K *

Inspire excellence by providing technical direction on complex engineering projects. Oversee field investigations, engineering analysis, and ensure adherence to quality and safety standards across div...

4 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $120K *

Partner with us to deliver innovative engineering solutions across diverse projects. You'll lead investigations, oversee design, and ensure quality, while collaborating with teams to meet client goals...

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$64K - $129K *

Engineer innovative building automation solutions by designing systems, creating documentation, and coordinating construction plans while ensuring safety and ethics standards are upheld across project...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.