Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.
As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.
Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.
$80K - $95K *
Join a team that's dedicated to executing application projects in Tube & Wire Forming. From feasibility studies to customer support, you'll ensure effective development and optimal results across all...
1 week ago
$80K - $95K *
Lead the charge in providing structural engineering solutions for Navy and Marine Corps facilities. Design, analyze, and oversee construction projects while collaborating with multidisciplinary teams...
5 days ago
$115K - $145K *
Lead high-quality mechanical engineering projects, overseeing design, compliance, and mentoring junior engineers while collaborating with multi-disciplinary teams to deliver optimal solutions for vari...
3 weeks ago
$103K - $132K *
Advance your engineering career by leading innovative electrical design solutions. Collaborate with an integrated project team while providing expert technical authority as the Engineer of Record for...
Reposted 2 weeks ago
$95K - $115K *
Lead a dynamic team of Design Engineers to create innovative, high-quality products by fostering collaboration, ensuring project alignment, and optimizing design processes using advanced CAD tools and...
3 days ago
Senior Reliability & Equipment Engineer
$95K - $115K *
Champion reliability engineering initiatives to enhance manufacturing efficiency and equipment performance. Collaborate cross-functionally to drive Total Productive Maintenance, reduce downtime, and i...
5 days ago
$103K - $132K *
The Electrical Engineer, PE I is responsible for overseeing the creation of technical design solutions and providing technical authority as the Engineer of Record for electrical engineering projects...
Reposted 4 weeks ago
$128K - $192K *
Lead the charge in complex engineering projects, managing design teams and providing technical expertise. Drive innovation and oversee project execution while fostering collaboration across interdisci...
6 days ago
$80K - $95K *
Shape the future of product innovation by managing development from concept to launch. Collaborate with engineering and manufacturing teams, ensuring quality and feasibility, while maintaining strong...
Reposted 2 weeks ago
Senior Capital Project Engineer
$95K - $115K *
Join a team that's leading complex capital projects from planning to execution. Drive engineering design, manage multimillion-dollar budgets, and collaborate with diverse teams in a dynamic manufactur...
5 days ago
$80K - $95K *
Unlock potential by leading design and development efforts to enhance product lines, increase profitability, and drive innovative processes for business growth and continuous improvement. Collaborate...
Reposted 5 days ago
$100K - $120K *
Lead the charge in mechanical system designs for commercial and institutional projects. Collaborate with multidiscipline teams, establish client relationships, and ensure code compliance while managin...
1 week ago
$95K - $115K *
Deliver innovative mechanical engineering solutions while leading multidisciplinary teams, managing client relationships, and ensuring project compliance and efficiency from conception through complet...
2 weeks ago
$115K - $150K *
Contribute to innovative reactor design by analyzing and developing essential structural systems for safety and performance. Collaborate with diverse teams to create pioneering hardware in a complex e...
2 weeks ago
$80K - $95K *
Transform engineering support for composite structures in diverse applications with a focus on design, manufacturing standards, process improvements, and quality assurance to drive innovation and proj...
3 days ago
$135K - $160K *
Lead the charge in utility-scale project engineering for energy storage solutions. Oversee technical challenges from design through execution, ensuring successful deployment of innovative products whi...
Reposted yesterday
$100K - $130K *
Engineer cutting-edge mechanical designs by utilizing 3D CAD modeling and analysis techniques. Collaborate with diverse teams to develop high-performance assemblies that meet stringent standards, driv...
5 days ago
$80K - $95K *
Drive project success by supporting project managers in managing cost, schedule, and quality across multiple small to medium-sized projects while overseeing support functions and ensuring safety on-si...
1 week ago
$80K - $95K *
Champion project success as a Senior Project Engineer, leading field support, project cost management, and quality assurance on multiple projects. Enable collaboration with teams, ensuring efficient o...
Reposted 1 week ago
$85K - $100K *
Champion project success by supporting management of cost, schedule, and engineering quality to ensure optimal performance across multiple projects while overseeing a team and maintaining safety stand...
Reposted 1 week ago
$84K - $110K *
Champion project success by managing costs and schedules across multiple projects, ensuring quality, safety, and effective teamwork while overseeing a dedicated team of support professionals to achiev...
1 week ago
$88K - $105K *
Play a key role in managing project administration, overseeing resources, and ensuring quality and safety on medium to large projects. Collaborate with diverse teams to drive efficiency and support th...
2 weeks ago
$88K - $105K *
Contribute to project administration by supporting management of cost, schedule, and quality for multiple projects. Leverage expertise to oversee project functions and foster collaboration for success...
2 weeks ago
Manufacturing & Process Engineer
$85K - $100K *
Join a dynamic team as a Manufacturing & Process Engineer, designing innovative methodologies for parts production, crafting CNC code, and improving processes across diverse departments to enhance eff...
Yesterday
$100K - $140K *
Engage as a Technical Service Engineer, providing expert remote support and troubleshooting for installations. Collaborate with partners to monitor system performance and address site issues, ensuring...
2 weeks ago
What does a Director of Customer Care do?
The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.
What kind of companies need a Director of Customer Care?
Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.
What qualifications do I need to be a Director of Customer Care?
The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.