Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$110K - $185K *

Empower your career as a key expert in structural mechanics, leading innovative projects and mentoring junior engineers. Collaborate with cross-functional teams to solve complex challenges while drivi...

4 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $95K *

Drive the development of innovative aerospace lighting solutions, collaborating with customers and partners. Oversee mechanical design, certification efforts, and installation engineering while suppor...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K - $90K *

Tackle engineering challenges in a dynamic environment while supporting mechanical systems and capital project initiatives. Collaborate with teams to enhance plant reliability and improve operational...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Innovate solutions in mechanical design by enhancing mining equipment via hands-on engineering, modeling, and collaboration across multiple teams to drive product improvement from concept through to m...

Edmonton, ABIn-Person

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Take ownership of developing and optimizing mineral processing systems to enhance efficiency and recovery for global operations. Collaborate with multidisciplinary teams in a dynamic environment to im...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Champion innovative manufacturing processes and enhance product quality while collaborating across teams. Lead the design and implementation of procedures to optimize aerospace production efficiency i...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$115K - $125K *

Lead the design and development of innovative mechanical solutions, ensuring optimal performance and manufacturability while collaborating closely with cross-functional teams to meet diverse customer...

3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Drive impactful civil engineering projects by leveraging design expertise, field inspections, and collaboration. Join a thriving team to enhance municipal and land development solutions with innovativ...

Kelowna, BCIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$120K - $165K *

Develop innovative process designs for oil & gas facilities, ensuring effective execution plans while leading project teams to deliver high-quality engineering solutions and technical guidance for mid...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$85K - $100K *

Join a team that's dedicated to optimizing manufacturing processes for composite propellants. As a key technical expert, you'll enhance product quality, efficiency, and safety while collaborating acro...

Reposted today

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Take ownership of the design and planning of innovative manufacturing processes for a new solid rocket motor facility, collaborating closely with cross-functional teams to ensure high standards of eff...

Reposted today

  •   5 - 7 years exp.  •   Aerospace & Defense

$85K - $100K *

Empower communities as you lead diverse engineering projects, ensuring top-quality design and execution. Collaborate with teams to deliver innovative electrical infrastructure that meets customer need...

Calgary, ABIn-Person

3 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $120K *

Join us to lead and optimize innovative manufacturing processes for aerospace components. You'll manage technical projects and enhance operational efficiency, driving continuous improvement initiative...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $150K *

Drive impactful mechanical designs in power generation projects, overseeing all phases from concept to completion. Lead multidisciplinary teams, ensuring adherence to specifications while creating eff...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$174K - $218K *

Empower innovation and sustainable engineering practices as you lead a dynamic mechanical engineering team, managing projects and cultivating client relationships to drive excellence in design and ope...

3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$110K - $139K *

Advance your career with a key role blending mechanical engineering and tool design. This position focuses on progressive dies for micro-miniature metal stampings, merging technical expertise with han...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$81K - $97K *

Lead the charge in optimizing manufacturing processes and equipment as a Structural Engineer, collaborating closely with teams to improve safety, quality, and efficiency in a hands-on, dynamic fabrica...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a dynamic team to design innovative hardware and testing systems, driving cutting-edge projects from concept to clinical application while collaborating with cross-functional engineers to enhance...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$83K - $103K *

Engineer innovative manufacturing solutions by collaborating across teams and optimizing processes. Drive program success by improving workflows and supporting production efforts, ensuring efficiency...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$83K - $103K *

Empower engineering excellence by collaborating with teams to enhance manufacturing processes and workflows, ensuring timely project execution and continuous improvements across disciplines in a dynam...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $113K *

Unlock potential by providing mechanical design support for R&D programs. Collaborate with engineers, create 3D models and 2D drawings, resolve design issues, and manage documentation in a dynamic res...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$68K - $113K *

Manage mechanical design for research projects, collaborating with engineers to create 3D models and drawings. Ensure compliance with standards and maintain documentation while providing design update...

6 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $115K *

Join a dynamic engineering team to enhance manufacturing processes, drive project improvements, and optimize production capabilities in a fast-paced environment. Collaborate cross-functionally to achi...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$105K - $135K *

Lead and optimize materials operations across multiple sites, ensuring compliance and alignment with strategic objectives. Drive team performance while influencing company growth and enhancing operati...

4 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $120K *

Engage with cross-functional teams to deliver innovative geotechnical solutions. Lead technical evaluations, mentor junior staff, and drive quality project execution while fostering community resilien...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.