Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$108K - $130K *

Lead the charge in developing advanced thin film coatings, mentoring engineers, and supporting multiple projects while leveraging your expertise in materials and process engineering for optical produc...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$95K - $100K *

Champion the design and improvement of high-purity pressure vessels, collaborating with R&D and manufacturing teams to create compliant, reliable products. Leverage hands-on engagement and design expe...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $110K *

Inspire excellence in engineering and process control of metals/materials for aerospace and automotive products, ensuring compliance and enhancing manufacturing capabilities with innovative solutions...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Design, optimize, and integrate automated manufacturing equipment to enhance wet chemistry processes, transitioning operations from lab-scale to production-ready systems while ensuring performance and...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Accelerate progress at the forefront of elastomer materials engineering by developing innovative formulations and supporting laboratory operations for product development and quality assurance in a dy...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Drive process innovation and improvement for aerospace composite components. Utilize engineering expertise to enhance manufacturing operations, ensuring quality, safety, and efficiency while collabora...

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $115K *

Lead the charge in innovative engineering solutions, guiding R&D for cutting-edge aerospace fasteners. Drive manufacturing process improvements while collaborating with teams to ensure efficiency and...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$91K - $125K *

Lead the charge in supplier quality engineering, driving improvements in resin manufacturing processes and collaborating with cross-functional teams to enhance product performance while managing suppl...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$114K - $125K *

Join a team that's committed to delivering high-quality raw materials and improving supplier performance. Collaborate cross-functionally to drive continuous quality improvements and ensure a robust su...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Lead innovative solutions in manufacturing to enhance processes, ensure product quality, and drive continuous improvement initiatives while collaborating cross-functionally to achieve operational exce...

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Tackle complex engineering challenges by managing full project lifecycles from concept to completion. You will oversee design, installation, and commissioning, ensuring technical excellence while coll...

6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $130K *

Champion complex fluid engineering solutions while ensuring safety and compliance. You'll collaborate with diverse teams to develop cryogenic systems and manage testing processes. Use your expertise t...

6 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$92K - $200K *

Pioneer advanced materials research by leading development efforts in electronic materials growth, device fabrication, and characterization processes, enhancing semiconductor technologies for improved...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$92K - $200K *

Explore innovative materials R&D for next-gen semiconductors, focusing on growth/deposition, fabrication, and characterization. Collaborate with engineers and faculty in a dynamic lab setting to enhan...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$121K - $265K *

Join a team that's pushing the boundaries of materials research and development by fabricating innovative polymer composites. Support advanced manufacturing projects while ensuring high technical stan...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$121K - $265K *

Grow your career with a dynamic team focused on advancing materials engineering through polymer and composite innovations for defense and industry while leading impactful projects and collaborations...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Lead engineering resources to deliver high-quality projects while driving process improvements that align with safety and efficiency goals. Engage with customers to ensure manufacturability and compli...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Solve complex challenges by designing and engineering HVAC, plumbing, and utility systems in a dynamic environment. Collaborate with diverse teams to ensure compliance and optimize performance across...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Serve as a pivotal link between laboratory operations and commercial teams, analyzing customer needs and developing tailored technical solutions that drive revenue growth, ensuring project success thr...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$95K - $110K *

Grow efficiency and quality as you lead the rotary lime kiln processes, optimizing production methods and developing strong collaborative relationships across operational teams for continuous improvem...

Blind River, ONIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Champion innovative process engineering solutions for semiconductor facilities, focusing on design, safety, and performance in complex environments. Collaborate with multidisciplinary teams to ensure...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Build the future by designing cutting-edge process systems for semiconductor and advanced tech facilities. Collaborate with teams to ensure safe and compliant operations while leveraging unique indust...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$91K - $116K *

Join a team that's responsible for managing the entire tooling process, from design to production, ensuring high-quality standards and customer satisfaction while collaborating with internal and exter...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Drive the daily operations of advanced test rigs, executing test campaigns, troubleshooting, and ensuring precise data analysis to support engineering success while contributing to robust design and c...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$86K - $92K *

Drive product development by supporting new launches and optimizing processes. Collaborate with cross-functional teams to ensure quality and adherence to timelines while managing engineering projects...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.