Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$120K - $180K *

Transform complex electro-mechanical systems for testing and prototyping. Own design, integration, and maintenance of pilot and production equipment while thriving in a fast-paced, innovative environm...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Contribute to diverse civil engineering projects focused on water, wastewater, and infrastructure. Collaborate with teams, oversee construction, and ensure quality while leveraging strong communicatio...

Reposted yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$70K - $95K *

Shape the future of surface engineering by leading the development and optimization of PVD coating production, mentoring teams, and implementing innovative solutions to enhance plant performance and p...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Champion the design of mechanical systems for critical facilities, collaborating with multi-disciplinary teams and ensuring compliance with industry standards while delivering efficient, high-availabi...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $130K *

Unlock potential by joining a multidisciplinary team where you will design and assess geotechnical projects, including tailings dams and water storage facilities, while also supervising investigations...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$125K - $250K *

Create innovative materials solutions for lunar surface systems, evaluating their performance under extreme conditions to inform hardware design and testing. Collaborate with a diverse team to advance...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$125K - $250K *

Lead the charge in evaluating materials for lunar systems, analyzing performance under extreme conditions. Drive material selection and testing to enhance durability, ensuring innovative approaches to...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $145K *

Redefine manufacturing processes as you transition new products from R&D to full-scale production. Collaborate with cross-functional teams to implement efficient solutions, enhance product design, and...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Lead and mentor a dynamic engineering team in the development of innovative orthopedic products, ensuring project success through collaboration across functions and effective management of resources f...

Today

  •   8 - 10 years exp.  •   Healthcare

$90K - $120K *

Lead the charge in optimizing maintenance strategies to enhance plant operations, ensuring asset reliability and strategic planning for future equipment needs in a dynamic manufacturing environment...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $270K *

Unlock your potential as you drive innovation in semiconductor equipment, tackling complex customer challenges. Collaborate with diverse teams to enhance product design and quality in a dynamic enviro...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$97K - $134K *

Help us drive innovative engineering solutions for optical communications projects, enhancing process readiness and operational performance within a collaborative manufacturing environment...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Join a dynamic team supporting aerospace and defense by integrating advanced mechanical systems into aircraft, ensuring effective operation through hands-on inspection and modification, while collabor...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$76K - $141K *

Accelerate quality assurance processes by fostering customer collaboration, leading defect reduction initiatives, and ensuring compliant product delivery through cross-functional teamwork and continuo...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$62K - $116K *

Take ownership of quality systems, drive continuous improvement, and partner with operations to ensure product compliance with customer and regulatory standards while enhancing site performance in a d...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $145K *

Optimize production efficiency as you collaborate on cutting-edge magnet designs. This role combines mechanical engineering expertise with hands-on manufacturing support to deliver innovative solution...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Help us deliver exceptional engineering solutions and manage diverse projects. Lead teams in investigations, designs, and compliance while ensuring safety and quality across various sectors, from publ...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $110K *

Advance operational excellence by overseeing mobile equipment strategy, ensuring safety, reliability, and cost-efficiency across a multi-site fleet. Collaborate with stakeholders to enhance performanc...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Elevate mobile equipment management across multi-site operations, ensuring safety, reliability, and cost-effectiveness. Collaborate with teams to standardize strategies and optimize investment in heav...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Optimize mechanical designs for building systems, collaborate with a diverse team, and support advanced projects under senior guidance while ensuring compliance with engineering standards and codes...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$75K - $95K *

Join a dynamic team to oversee materials management, enhance operations efficiency, and foster continuous improvement. Lead a skilled workforce while maintaining inventory integrity and supporting lea...

Thornhill, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$83K - $130K *

Help us drive innovation in civil engineering by leading collaborative project design efforts that enhance infrastructure and develop lasting client relationships. Exciting opportunities for career gr...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$85K - $105K *

Execute energy efficiency projects by managing audits and innovative designs. Shape unique solutions for complex buildings and ensure success through hands-on collaboration across the project lifecycl...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $110K *

Help us drive innovation in high-performance alloys by leading metallurgical processes and providing expert support for product development. Collaborate with cross-functional teams to optimize aerospa...

6 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$93K - $145K *

Pioneer impactful engineering solutions by leading and mentoring a diverse team. Balance hands-on technical work with team leadership in energy efficiency and sustainability projects, enhancing both p...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.