Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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1
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$154K - $260K *

Transform the future of physical operations by leading a high-performing engineering team to develop cutting-edge AI and IoT solutions. Drive product innovation from concept to execution while fosteri...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Bring your expertise to the development of innovative hardware and software technologies in vehicles, enhancing user experience and safety. Collaborate with suppliers, perform testing, and capture req...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Unlock potential by creating and maintaining intricate technical drawings that support engineering efforts. Collaborate with teams to ensure precise documentation and adherence to standards, fostering...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$500K+*

Unlock your potential as a Group Tech Lead, driving multi-year technical strategy and innovations in application networking, impacting consumer and enterprise traffic across diverse business verticals...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$188K - $296K *

Reimagine network functionalities by leading software engineering projects that enhance scalable systems. Collaborate cross-functionally, oversee design phases, and ensure high-quality software releas...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$118K - $180K *

Transform project outcomes by leading scheduling efforts, ensuring timely updates and insights while collaborating with key stakeholders to manage risks and maintain project performance using industry...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Technical Services

$92K - $166K *

Champion large-scale construction projects while traveling extensively to provide oversight, coordination, and quality assurance for the FAA. Collaborate with diverse stakeholders to ensure regulatory...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$85K - $110K *

Join a dynamic team to lead complex proposals for public works projects. Collaborate with cross-functional teams and support regional business lines in a fully remote environment, enhancing client eng...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$115K - $130K *

Transform application security by embedding secure practices in the software development lifecycle, collaborating closely with engineering teams to ensure robust security across all internal applicati...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Unlock potential by leading and managing diverse projects from inception to completion, ensuring timely delivery, budget adherence, and quality standards while fostering strong client and stakeholder...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $130K *

Join us to tackle complex backend challenges while enhancing system design, algorithms, and application development. Collaborate on a cutting-edge tech stack and help drive innovation as an influentia...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $155K *

Drive product development and commercialization initiatives while leading pilot deployments at customer sites. Engage cross-functional teams and ensure project execution aligns with strategic goals fo...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$68K - $104K *

Lead the charge in the design and modification of power plant electrical systems, collaborating with multi-disciplined teams to create wiring and schematic diagrams while providing mentoring support t...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Energy & Utilities

$84K - $152K *

Unlock potential by driving demand creation for embedded solutions, influencing product development decisions, and building strategic customer relationships. Collaborate with sales and engineering tea...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$124K - $221K *

Design and implement innovative marketing strategies to drive growth in Water Infrastructure and Forma Design sectors, leading a high-performing team to enhance customer engagement and revenue across...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$200K - $315K *

Elevate the engineering landscape by leading transformative AI initiatives with portfolio companies, enabling scalable architecture and hands-on implementations across software development lifecycles...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $180K *

Lead and mentor a team in overseeing transmission line projects, ensuring they meet safety, quality, and regulatory standards while fostering innovation and operational excellence in energy infrastruc...

US-AnywhereRemote

Reposted today

  •   11 - 15 years exp.  •   Energy & Utilities

$125K - $150K *

Lead the charge in fostering a high-performing software engineering team that drives innovative solutions, champions Agile delivery, and partners effectively across business functions to align technic...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Drive project success by leading diverse teams, ensuring safe practices, and enhancing collaboration among stakeholders, while implementing key processes to improve project outcomes and foster strong...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $130K *

Shape the future of power transmission as you lead engineering efforts for utility scale designs, manage multiple projects, and develop staff in a collaborative environment focused on excellence and s...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Architect solutions to enhance DevOps teams' security by managing pre-sales technical support, conducting product demos, and serving as a subject matter expert in CI/CD integrations and workflows. Eng...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's dedicated to ensuring compliance and clarity in critical safety documents. Collaborate with experts while enhancing technical communication within a highly regulated environment at...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Drive security innovation by architecting advanced defenses for a cloud-based platform. Collaborate closely with engineering teams to embed security into processes, ensuring robust safety measures whi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a dynamic engineering team to design and manage Private LTE and 5G laboratory environments, ensuring optimal performance and operational readiness for innovative customer solutions and network va...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $140K *

Lead the air quality compliance program, ensuring strict adherence to regulations across multiple levels. Collaborate with stakeholders and regulatory agencies to maximize corporate compliance and min...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.