Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$93K - $116K *

Lead transformative projects by managing teams, enhancing client relations, and ensuring quality outcomes. Drive financial performance while fostering collaboration and implementing best practices to...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$140K - $190K *

The Systems Engineer for Platform Requirements and Verification at Waabi will be responsible for creating, documenting, and verifying vehicle platform requirements for self-driving technology. This ro...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$208K - $234K *

Inspire breakthrough innovations by leading engineering enablement initiatives that enhance developer productivity and integrate AI into workflows while fostering a progressive and collaborative cultu...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$98K - $160K *

Join the team in leading the preparation of accurate mechanical construction cost estimates, collaborating with project stakeholders, and mentoring junior estimators while ensuring project profitabili...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$111K - $139K *

Join a team that's shaping the future of healthcare design through exceptional project management, client partnership, and strategic team leadership while driving excellence in delivery, innovation, a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$75K - $95K *

Drive technical excellence in wire rope applications, providing on-site support and inspections. Collaborate with sales teams while innovating new designs, resolving quality issues, and deploying adva...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $115K *

Take ownership of project controls for renewable energy projects, overseeing cost and schedule management. Collaborate across teams to enhance processes and reporting, driving efficiency and strategic...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $130K *

Join a team that's dedicated to national security! As a Sr. Electrical Engineer, you'll oversee significant electrical projects, collaborate with stakeholders, and produce essential documentation, all...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$71K - $119K *

Redefine operational excellence as you support our AWS Cloud infrastructure, driving automation and process improvements while collaborating with engineering teams to enhance scalable, resilient appli...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$148K - $210K *

Join us to lead and grow the power engineering team, managing high-level projects in substation design and grid integration. Drive technical excellence and strategic initiatives while shaping our serv...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Energy & Utilities

$115K - $173K *

Optimize project execution by leveraging your controls engineering expertise. Lead initiatives that ensure compliance with technical standards and project requirements while fostering collaboration ac...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Transportation

$96K - $135K *

Shape the future of mechanical maintenance engineering by leading complex repair tasks, optimizing equipment reliability, and fostering innovative solutions for vital water management systems. Join an...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$131K - $203K *

Shape the future of energy by leading innovative I&C projects that modernize nuclear power plants. Collaborate across disciplines to resolve engineering challenges and ensure successful project execut...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Energy & Utilities

$134K - $205K *

Lead the charge in modernizing nuclear power plants through innovative control technologies, managing projects that enhance efficiency and performance while collaborating with cross-disciplinary teams...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$100K - $115K *

Support client engagements in renewable energy projects, enhancing processes, and project management while collaborating with experts to set industry standards and drive innovation through technology...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $130K *

Lead the charge in delivering exceptional engineering solutions for high voltage substation projects. Collaborate with multi-discipline teams to ensure project success while providing technical suppor...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$75K - $95K *

Empower the future of broadband by designing and overseeing FTTH networks. Lead technical initiatives, ensure compliance, and deliver scalable solutions from concept to construction while mentoring ju...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$203K - $345K *

Drive the engineering strategy for customer monetization journeys. Lead teams to create scalable platforms that support billing, usage, and account management, ensuring seamless workflows and complian...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$63K - $111K *

Engage in diverse geotechnical and civil engineering projects, performing design and analysis tasks, supporting field investigations, and collaborating with a team to ensure successful completion of p...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$204K - $327K *

Empower a high-performing engineering team by steering technical direction, fostering collaboration, and ensuring aligned delivery toward business goals across platform areas like Infrastructure, DevE...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$204K - $260K *

Lead the technical strategy for a cutting-edge AI Platform, driving architectural decisions and cross-functional collaboration to enhance AI product features and infrastructure while mentoring enginee...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Empower your career as you lead highway design projects, mentor talent, and influence infrastructure solutions, fostering client relationships while enhancing your professional growth in the heart of...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Transportation

$93K *

Lead the design process for complex electrical projects across multiple sectors. Collaborate with teams and clients to ensure high-quality deliverables that adhere to industry standards and regulation...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$212K - $300K *

Champion a forward-thinking platform engineering strategy, guiding multiple teams in enhancing developer experience, AI integration, and infrastructure reliability to align with organizational goals a...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Engage in transformative power system modeling and analysis, conducting impactful studies for transmission planning, generator interconnections, and NERC compliance to shape the future of energy syste...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.