Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.
As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.
Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.
$93K - $116K *
Lead transformative projects by managing teams, enhancing client relations, and ensuring quality outcomes. Drive financial performance while fostering collaboration and implementing best practices to...
2 days ago
Systems Engineer, Platform Requirements and Verification
$140K - $190K *
The Systems Engineer for Platform Requirements and Verification at Waabi will be responsible for creating, documenting, and verifying vehicle platform requirements for self-driving technology. This ro...
Reposted yesterday
Senior Engineering Manager - Enablement
$208K - $234K *
Inspire breakthrough innovations by leading engineering enablement initiatives that enhance developer productivity and integrate AI into workflows while fostering a progressive and collaborative cultu...
2 weeks ago
$98K - $160K *
Join the team in leading the preparation of accurate mechanical construction cost estimates, collaborating with project stakeholders, and mentoring junior estimators while ensuring project profitabili...
1 week ago
$111K - $139K *
Join a team that's shaping the future of healthcare design through exceptional project management, client partnership, and strategic team leadership while driving excellence in delivery, innovation, a...
2 weeks ago
$75K - $95K *
Drive technical excellence in wire rope applications, providing on-site support and inspections. Collaborate with sales teams while innovating new designs, resolving quality issues, and deploying adva...
2 weeks ago
Senior Project Controls Analyst
$100K - $115K *
Take ownership of project controls for renewable energy projects, overseeing cost and schedule management. Collaborate across teams to enhance processes and reporting, driving efficiency and strategic...
4 days ago
$100K - $130K *
Join a team that's dedicated to national security! As a Sr. Electrical Engineer, you'll oversee significant electrical projects, collaborate with stakeholders, and produce essential documentation, all...
2 days ago
$71K - $119K *
Redefine operational excellence as you support our AWS Cloud infrastructure, driving automation and process improvements while collaborating with engineering teams to enhance scalable, resilient appli...
2 weeks ago
$148K - $210K *
Join us to lead and grow the power engineering team, managing high-level projects in substation design and grid integration. Drive technical excellence and strategic initiatives while shaping our serv...
3 days ago
Lead Controls Program Engineer - Fed-Ex
$115K - $173K *
Optimize project execution by leveraging your controls engineering expertise. Lead initiatives that ensure compliance with technical standards and project requirements while fostering collaboration ac...
4 days ago
Mechanical or Senior Mechanical Maintenance Engineer
$96K - $135K *
Shape the future of mechanical maintenance engineering by leading complex repair tasks, optimizing equipment reliability, and fostering innovative solutions for vital water management systems. Join an...
Yesterday
Lead Instrumentation & Controls Engineer 2 - Nuclear
$131K - $203K *
Shape the future of energy by leading innovative I&C projects that modernize nuclear power plants. Collaborate across disciplines to resolve engineering challenges and ensure successful project execut...
5 days ago
Lead Instrumentation & Controls Engineer 2 - Nuclear
$134K - $205K *
Lead the charge in modernizing nuclear power plants through innovative control technologies, managing projects that enhance efficiency and performance while collaborating with cross-disciplinary teams...
2 weeks ago
Senior Project Analyst, Transactions
$100K - $115K *
Support client engagements in renewable energy projects, enhancing processes, and project management while collaborating with experts to set industry standards and drive innovation through technology...
3 weeks ago
$100K - $130K *
Lead the charge in delivering exceptional engineering solutions for high voltage substation projects. Collaborate with multi-discipline teams to ensure project success while providing technical suppor...
Yesterday
Professional Engineer I - OSP FTTH
$75K - $95K *
Empower the future of broadband by designing and overseeing FTTH networks. Lead technical initiatives, ensure compliance, and deliver scalable solutions from concept to construction while mentoring ju...
2 days ago
Director of Engineering, Growth & Monetization
$203K - $345K *
Drive the engineering strategy for customer monetization journeys. Lead teams to create scalable platforms that support billing, usage, and account management, ensuring seamless workflows and complian...
1 week ago
$63K - $111K *
Engage in diverse geotechnical and civil engineering projects, performing design and analysis tasks, supporting field investigations, and collaborating with a team to ensure successful completion of p...
2 days ago
Senior Manager, Software Engineering (Platform/Infra)
$204K - $327K *
Empower a high-performing engineering team by steering technical direction, fostering collaboration, and ensuring aligned delivery toward business goals across platform areas like Infrastructure, DevE...
2 weeks ago
Principal Engineer - AI Platform
$204K - $260K *
Lead the technical strategy for a cutting-edge AI Platform, driving architectural decisions and cross-functional collaboration to enhance AI product features and infrastructure while mentoring enginee...
3 weeks ago
$90K - $110K *
Empower your career as you lead highway design projects, mentor talent, and influence infrastructure solutions, fostering client relationships while enhancing your professional growth in the heart of...
1 month ago
Senior Electrical Project Designer
$93K *
Lead the design process for complex electrical projects across multiple sectors. Collaborate with teams and clients to ensure high-quality deliverables that adhere to industry standards and regulation...
2 days ago
Director of Engineering, Internal Platforms & Developer Experience
$212K - $300K *
Champion a forward-thinking platform engineering strategy, guiding multiple teams in enhancing developer experience, AI integration, and infrastructure reliability to align with organizational goals a...
Reposted 2 weeks ago
$90K - $120K *
Engage in transformative power system modeling and analysis, conducting impactful studies for transmission planning, generator interconnections, and NERC compliance to shape the future of energy syste...
1 week ago
What does a Director of Customer Care do?
The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.
What kind of companies need a Director of Customer Care?
Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.
What qualifications do I need to be a Director of Customer Care?
The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.