Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$125K - $150K *

Transform sales processes and CRM systems to enhance revenue across business units. Collaborate with stakeholders to implement standardized practices and drive efficiency, ensuring impactful decision...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Elevate sales effectiveness by developing a unified sales process and implementing a world-class CRM. Influence decision-making across business units to drive revenue growth and enhance operational ef...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Champion transformative sales in the legal tech space, driving growth across global IP sectors. Leverage your expertise to cultivate relationships, lead complex deals, and contribute to building a dyn...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $135K *

Create strategic account plans and drive revenue growth by leading expansion discussions and managing a diverse portfolio of commercial accounts, ensuring alignment and collaboration with cross-functi...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Media

$110K - $135K *

Drive your career forward by owning and expanding a portfolio of Commercial accounts. Lead strategies for predictable revenue growth while collaborating cross-functionally and managing complex sales c...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$110K - $135K *

Drive expansion and renewal for Commercial accounts, leading strategies that foster predictable revenue growth through structured account planning and multi-product adoption in a dynamic, stakeholder...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$110K - $140K *

Join a dynamic team to foster client relationships, drive strategic growth, and innovate solutions that enhance client success. Collaborate across functions to deliver impactful results and maintain i...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$160K - $240K *

Join a dynamic team to lead the development and integration of AI solutions across the enterprise, driving innovation and value realization through effective collaboration and strategic implementation...

1 week ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$85K - $90K *

Partner with us to enhance supply chain efficiency as a Master Data Analyst, driving governance and optimization of planning master data across a global manufacturing network, ensuring data integrity...

Today

  •   8 - 10 years exp.  •   Staffing

$85K - $90K *

Drive excellence in master data governance and supply chain performance by ensuring data integrity across ERP/MRP systems. Collaborate cross-functionally to optimize processes and support new product...

4 days ago

  •   8 - 10 years exp.  •   Staffing

$85K - $90K *

Optimize master data governance across ERP/MRP systems, enhancing supply chain performance through collaboration and process improvement in a regulated manufacturing environment. Drive data integrity...

4 days ago

  •   8 - 10 years exp.  •   Staffing

$80K - $90K *

Join a team that's dedicated to enhancing supply chain performance through expert governance of master data. Drive improvements, establish standards, and lead data initiatives to optimize manufacturin...

5 days ago

  •   8 - 10 years exp.  •   Staffing

$80K - $90K *

Lead the governance and enhancement of master data frameworks to optimize manufacturing and supply chain performance, ensuring data accuracy and compliance across multiple regions while driving operat...

5 days ago

  •   8 - 10 years exp.  •   Staffing

$150K - $198K *

Drive revenue growth by optimizing data systems and processes. Collaborate with cross-functional teams to enhance forecasting, analytics, and AI solutions, ensuring informed business decisions and str...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by leading advanced analytics initiatives to optimize marketing performance. Collaborate with cross-functional teams to deliver actionable insights that drive strategic decision-makin...

2 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$120K - $145K *

Lead analytics initiatives to optimize marketing performance and drive data-driven decisions. Collaborate with cross-functional teams to translate complex data into actionable insights, enhancing enga...

2 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$110K - $130K *

Join us to drive marketing performance through advanced analytics, delivering insights that inform strategic decisions. Collaborate with cross-functional teams to optimize ROI and enhance engagement u...

2 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$150K - $180K *

Unlock your potential by leading commercial analytics initiatives in the pharmaceutical sector. Drive strategic decision-making through actionable insights derived from complex healthcare data, while...

Today

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Join a team that's shaping the future of audience analytics by leading a multidisciplinary group to develop strategies, predictive models, and insights that enhance marketing performance and guest exp...

1 week ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$460K - $500K+*

Join a dynamic team as a strategic finance leader, overseeing FP&A for Film. Collaborate with leadership to shape financial strategies, drive alignment, and enhance reporting processes while managing...

1 week ago

  •   11 - 15 years exp.  •   Hospitality & Recreation

$200K - $371K *

Elevate marketing strategies by leading a dynamic team focused on HCP engagement in Hemophilia. Drive innovative campaigns, optimize customer experiences, and shape impactful marketing initiatives to...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$75K - $130K *

Join a dynamic team as a Sr. Business Analyst, driving risk management goals and enhancing data-driven decision-making in the financial sector. Collaborate with stakeholders to optimize processes and...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $130K *

Shape the future of risk management by driving data-driven decisions and collaborating across teams. Leverage your analytical skills to enhance governance programs and optimize technology platforms in...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $130K *

Transform risk management processes by collaborating with stakeholders, driving data-driven decisions, and enhancing GRC technology utilization. Leverage analytical skills to identify risks and improv...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $130K *

Transform risk management practices by leveraging GRC technology and collaborating with stakeholders to enhance organizational risk understanding and decision-making. Drive process improvements and su...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.