Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$125K - $150K *

Lead the transformation of data into a strategic asset, overseeing system migrations and unifying data platforms. Collaborate with C-suite executives and drive customer-centric innovations while scali...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$160K - $200K *

Help us define and execute a transformative data and AI strategy for Finance, leading a high-performing team to enhance workflows and drive measurable business impact through innovative analytics and...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$140K - $170K *

Join a dynamic team to optimize operational systems, drive growth, and enhance performance across departments. Collaborate with leadership to ensure strategic goals translate into measurable results a...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$161K - $230K *

Drive digital media strategy by leading a team of experts, optimizing campaigns across various channels to enhance performance, analytics, and insights. Collaborate cross-functionally, connecting medi...

Reposted 2 days ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$161K - $230K *

Unlock your potential by leading digital media strategy and analytics across multiple channels. Drive performance and insights while managing a high-performing team. Collaborate cross-functionally to...

Reposted 2 days ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$87K - $161K *

Optimize analytic processes by leading projects, developing statistical models, and delivering data-driven insights while collaborating cross-functionally and mentoring team members to enhance overall...

4 weeks ago

  •   5 - 7 years exp.  •   Media

$140K - $180K *

Shape the future of sales by engaging with key customers to identify opportunities, develop tailored solutions, and drive strategic relationships. Collaborate with teams to exceed customer expectation...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Pioneer in search strategy, driving optimization across paid, organic, and AI channels. This role collaborates with cross-functional teams to enhance visibility, engagement, and customer acquisition t...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $140K *

Elevate analytical prowess by leading advanced statistical modeling efforts that drive impactful business decisions across retail and customer domains, partnering with leaders to enhance decision-maki...

Toronto, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $200K *

Architect a global BI strategy to transform enterprise data into trusted reporting solutions. Lead cross-functional teams, establish standards, and drive innovation in analytics to enhance decision-ma...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $175K *

Champion data-driven decision-making by leading analytics initiatives that enhance investment strategies and operational efficiency across Real Estate, fostering collaboration and accountability among...

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $175K *

Reimagine your career by leading data-driven decision-making in Real Estate. Collaborate across teams to enhance analytics capabilities, drive business alignment, and ensure impactful outcomes through...

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $175K *

Drive data-driven decision-making by leading analytics initiatives across Real Estate, collaborating with teams to enhance information capture and application throughout the investment lifecycle, ensu...

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $167K *

Transform seller productivity by leading the strategy for third-party GTM sales technologies and AI capabilities. Drive integration, maximize ROI, and shape the future of sales enablement for a global...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $167K *

Lead the strategy for third-party GTM sales technologies, enhancing seller productivity and integration across platforms. Drive long-term vision, vendor management, and business value realization for...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $167K *

Deliver strategic leadership for third-party GTM sales technologies, enhancing seller productivity and driving business value through AI integration and vendor management across a global sales team...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$140K - $160K *

Unlock potential by leading client relationships and cross-functional teams to deliver innovative product strategies and solutions. Drive growth and operational excellence while mentoring talent in a...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $150K *

Drive impactful strategies and narratives to support enterprise growth initiatives. Collaborate with cross-functional teams to craft compelling pitch materials and facilitate workshops, ensuring clari...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K - $150K *

Join a team that's shaping high-impact strategies and narratives for enterprise growth. Collaborate with senior leaders to craft compelling pitches and support organic initiatives, driving success acr...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K - $150K *

Shape the future of enterprise strategy by leading impactful pitch narratives and growth initiatives. Collaborate with cross-functional teams to develop compelling presentations that drive new busines...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K - $150K *

Champion high-impact strategies and narratives to drive enterprise growth initiatives. Collaborate with cross-functional teams to craft compelling pitch materials and support new business opportunitie...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K - $150K *

Join a team that's shaping high-impact strategies and narratives to drive enterprise growth. Collaborate with senior leaders to craft compelling pitches and support organic initiatives, ensuring clari...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K - $150K *

Lead the charge in shaping high-impact strategies and narratives for enterprise growth initiatives. Collaborate across teams to develop compelling pitch materials and support new business opportunitie...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$143K - $215K *

Champion advanced analytics to optimize healthcare benefits through data-driven insights, predictive modeling, and strategic recommendations, enhancing decision-making and health plan performance acro...

3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$70K - $105K *

Support our analytics team by owning CX metrics reporting, conducting root cause analysis, and contributing to data-driven initiatives. This role is ideal for analytical candidates eager to grow in a...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.