Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$160K - $185K *

Join a dynamic team to drive growth by engaging mid-market employers, managing the full sales cycle, and fostering long-term partnerships. Collaborate with cross-functional teams to deliver innovative...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$160K - $200K *

Transform global benefits strategy by leading cross-functional teams and advising executives on integrated portfolio management, compliance, and financial sustainability to enhance employee experience...

United StatesRemote

4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$227K - $280K *

Lead the charge in shaping enterprise intelligence strategy, enhancing data governance, and driving analytics transformation. Collaborate with cross-functional teams to deliver actionable insights and...

Des Plaines, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$188K - $230K *

Lead product strategy and execution for TPA, PEO, and Carrier partners, driving innovation and operational excellence. Collaborate with cross-functional teams to enhance platform capabilities and deli...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate product marketing strategies by developing compelling messaging and go-to-market plans. Collaborate across teams to drive awareness and engagement, ensuring successful launches and sales enabl...

Michigan, USRemote

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Drive operational excellence by leading the S&OP strategy, aligning resources with business goals, and optimizing capacity planning across the network to enhance efficiency and service delivery...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$174K - $224K *

Empower organizations by shaping data governance strategies that enhance security, compliance, and operational resilience. Collaborate with cross-functional teams to deliver impactful governance solut...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Transform business outcomes by analyzing requirements and delivering strategic solutions. Act as a liaison between business and IT, leveraging expertise in Oracle's platforms to drive project success...

San Ramon, CARemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$170K - $200K *

Elevate product delivery by leading complex automotive engagements, ensuring clarity and execution across the product lifecycle while integrating AI tools to enhance client capabilities and drive inno...

New York, NYRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $105K *

Drive operational excellence as an Operations Analyst, balancing compliance and user experience. Leverage AI tools to analyze data, identify fraud patterns, and suggest process improvements while coll...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Lead the charge in database operations, ensuring optimal performance and security for mission-critical systems. Oversee a technical team while aligning with federal standards and integrating with deve...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$144K - $288K *

Pioneer innovative digital product strategies to enhance quality measures and performance in healthcare. Collaborate with multidisciplinary teams to optimize technology pathways, ensuring exceptional...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$94K - $151K *

Join a team that's shaping the future of insurance products by leading strategic initiatives, ensuring compliance, and driving market analysis. Collaborate with product managers to define vision and e...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $105K *

Unlock potential by leading the analysis of offshore upstream oil-and-gas assets, collaborating with a diverse team to deliver insights that drive investment decisions and enhance technological capabi...

Austin, TXRemote

1 month ago

  •   Less than 5 years exp.  •   Energy & Utilities

$140K - $154K *

Engage with small to medium enterprises, driving IoT solutions through strategic sales. Own the full sales cycle from prospecting to close, nurturing relationships and building trust to deliver impact...

CanadaRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Champion seamless communication by managing VoIP and telephony systems, ensuring optimal performance and user satisfaction. Collaborate across departments to analyze data, enhance workflows, and uphol...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $170K *

Join a team that's driving strategic financial initiatives across the organization. Collaborate with cross-functional leaders to enhance decision-making, support product analysis, and optimize budgeti...

Friendly, WVRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Empower the execution of CMC strategies by collaborating across teams to enhance production, streamline operations, and drive commercial success for innovative therapeutics and diagnostics, ensuring a...

United StatesRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$111K - $278K *

Lead the charge in designing innovative ML applications with a focus on generative AI, partnering with cross-functional teams to deliver cutting-edge solutions while mentoring junior engineers and pro...

Durham, NCRemote

Reposted today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$170K - $200K *

Shape the future of data architecture by leading innovative solutions that empower clients to modernize their data platforms, ensuring they are secure, scalable, and aligned with business goals while...

Atlanta, GARemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Shape the future of analytics by serving as a trusted technical advisor, guiding prospects through data architecture and business outcomes while collaborating with sales teams to drive revenue growth...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Pioneer effective customer engagements by seamlessly integrating technical and business insights, ensuring tailored solutions that address client challenges and maximize the impact of analytics platfo...

Texas, USRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by serving as a trusted technical advisor, bridging gaps between technical and business needs, driving revenue growth, and ensuring successful proof-of-concept projects with key stake...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Lead the charge in developing and executing CMC strategies to optimize manufacturing processes and commercial operations, ensuring alignment with project goals through effective collaboration across t...

CanadaRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$105K - $141K *

Lead the charge in developing innovative pricing strategies that drive long-term monetization across cloud and AI products. Collaborate cross-functionally to create scalable frameworks and influence s...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.