Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$132K - $157K *

Join a team that's dedicated to ensuring compliance and transparency in financial reporting. As a Senior Data Analyst, you'll collaborate across departments to organize data, draw insights, and suppor...

San Francisco, CARemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$116K - $207K *

Contribute to the successful delivery of large-scale IT programs, leading high-performing teams, driving operational excellence, and fostering strong client relationships to align with strategic objec...

Dallas, TXRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Technical Services

$125K - $150K *

Shape the future of client engagement and service delivery, driving Professional Services success in the U.S. Public Sector. Collaborate with teams to boost revenue generation, enhance client relation...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $149K *

Lead the charge in delivering complex product development projects by managing cross-functional teams, ensuring customer satisfaction, and driving operational excellence from initiation to delivery in...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$106K - $160K *

Join us to define and enhance our financial data offerings, focusing on Private Markets. Collaborate with cross-functional teams to drive product strategy, close content gaps, and ensure seamless inte...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $139K *

Join our dynamic team to define and enhance financial data offerings, focusing on Private Markets. Collaborate with cross-functional teams to drive product strategy, ensuring our solutions meet client...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$46K - $131K *

Join a team that's dedicated to enhancing customer service and operational efficiency. Lead initiatives in finance operations, manage complex reporting, and build strong client relationships while dri...

Louisville, KYRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$102K - $122K *

Champion client partnerships by driving strategic media campaigns and fostering relationships. Leverage your expertise in DTC paid media to enhance client success and team collaboration, ensuring impa...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Pioneer the strategy and execution of data platforms and AI products, leading cross-functional teams to enhance commercial life sciences solutions while driving revenue growth and product adoption in...

United StatesRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$220K - $240K *

Shape the future of loyalty by leading the technical execution and innovation of AI-powered features in a rapidly evolving product landscape, driving cross-functional initiatives with a focus on archi...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Media

$100K - $120K *

Lead the charge in managing complex projects that drive strategic goals. Oversee project lifecycles, ensuring timely delivery, compliance, and stakeholder engagement while fostering collaboration acro...

St. Louis, MORemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Lead a high-performing sales team to drive new logo acquisition and revenue growth in enterprise software. Develop strategies, foster collaboration, and engage executive customers to expand market sha...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$106K - $159K *

Drive impactful financial insights by partnering with cross-functional teams to enhance global reporting and data foundations, supporting planning and forecasting in a dynamic environment focused on t...

Austin, TXRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$145K - $175K *

Champion customer success by leading a dynamic team to enhance client relationships, drive account growth, and ensure exceptional service delivery while collaborating across departments to achieve str...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$135K - $165K *

Join a team that's redefining product marketing by transforming complex cybersecurity concepts into compelling narratives. Drive go-to-market strategies, build sales enablement tools, and lead market...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $200K *

Lead transformative sales enablement initiatives, driving team performance and productivity through strategic execution and innovative technology. Collaborate with leadership to enhance seller effecti...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$121K - $165K *

Engage with automotive partners to architect innovative solutions and empower sales teams, driving technical engagements and championing customer insights for enhanced product delivery and success...

Virginia, USRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$132K - $150K *

Elevate the Technical Support transformation by driving strategic initiatives across Customer Experience. Own the execution of comprehensive plans, manage vital partnerships, and ensure success throug...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$260K - $358K *

Lead the charge in driving revenue growth through strategic GSI partnerships. Own multi-million-dollar deals, execute joint account planning, and build trusted relationships to accelerate enterprise A...

Texas, USRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$194K - $285K *

Innovate in the credit space by leading a dynamic underwriting team. Drive strategy, mentor talent, and establish best-in-class credit programs while collaborating with internal and external partners...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$198K - $298K *

Champion the optimization of Sales systems and processes, driving productivity and strategic initiatives. Collaborate with cross-functional teams to enhance the sales experience and lead a global team...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$198K - $268K *

Lead the global GMP/GDP audit organization, enhancing predictive compliance intelligence while mitigating risks through advanced analytics and effective audit strategies...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$165K - $269K *

Join a team that's transforming AI capabilities by managing data collection and workflows. You'll drive strategy, optimize processes, and collaborate across functions to enhance model accuracy and eff...

California, USRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$220K - $280K *

Lead the charge in medical strategy excellence, overseeing team growth and client relationships while translating complex medical insights into actionable brand strategies across diverse therapeutic a...

New York, NYRemote

4 days ago

  •   8 - 10 years exp.  •   Media

$100K - $120K *

Transform the creative landscape by leading innovative art direction and visual storytelling. Collaborate with a dynamic team to craft compelling concepts that resonate with our brand vision and inspi...

Chicago, ILRemote

5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.