Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$120K - $160K *

Join a team that's driving growth by identifying and developing Large Enterprise sales opportunities, ensuring customer satisfaction, and implementing strategic account plans to maximize revenue and b...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Empower our Enterprise customers by enhancing product adoption and health. Collaborate with cross-functional teams to deliver tailored solutions, ensuring exceptional experiences for high-growth organ...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $180K *

Pioneer partnerships that drive value in our rewards ecosystem. You'll lead the strategy and execution of high-impact collaborations, optimizing our marketplace for cardholders while enhancing revenue...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$200K - $223K *

Transform sales compensation operations by leading design, administration, and improvement initiatives. Drive accuracy in payroll processing, enhance SOX compliance, and leverage AI tools to optimize...

Seattle, WARemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $220K *

Transform workforce planning by leading a data-driven finance team, optimizing labor processes, and enhancing operational efficiency across a multi-site fulfillment network...

Bentonville, ARRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $110K *

Drive successful qualitative research projects, leading analysis, client relationships, and budget management. Leverage expertise to enhance methodologies and foster collaboration across teams for imp...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Media

$185K - $231K *

Unlock potential by leading regional service delivery, driving growth and operational excellence across multiple territories. Collaborate with diverse teams to enhance customer satisfaction and optimi...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$200K - $275K *

Elevate data strategy and reporting for the System Performance Organization, transforming complex robotics data into compelling narratives for executive stakeholders while fostering team growth and al...

RemoteRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Transportation

$168K - $240K *

Lead total rewards strategy for a complex global healthcare tech firm. Drive compensation and benefits governance, align workforce investment with business goals, and ensure compliance while fostering...

United StatesRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$137K - $231K *

Optimize data infrastructure and AI solutions to drive impactful analytics and automation. Collaborate with cross-functional teams to architect scalable data models and pipelines, ensuring high-qualit...

Austin, TXRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Transform enterprise endpoint capabilities by designing, securing, and automating solutions for diverse users. Collaborate with cybersecurity and support teams to ensure effective deployment and lifec...

Chicago, ILRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$126K - $185K *

Lead transformative technology adoption and growth for large enterprise accounts. Drive strategic initiatives, build executive relationships, and deliver measurable outcomes through innovative solutio...

RemoteRemote

2 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$126K - $185K *

Transform enterprise engagement by driving technology adoption and growth. Lead strategic initiatives across large accounts, leveraging deep market insights to deliver measurable outcomes and foster e...

RemoteRemote

2 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$126K - $185K *

Shape technology adoption and growth by driving strategic initiatives across large enterprise accounts, translating business priorities into measurable outcomes through consultative engagement and exp...

RemoteRemote

2 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$126K - $185K *

Drive growth by strategizing and executing tailored solutions for large enterprise accounts, leveraging technology to enhance customer engagement and deliver measurable business outcomes through consu...

Illinois, USRemote

2 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$132K - $185K *

Join a team that's redefining enterprise sales by driving technology adoption and growth. You'll engage with global accounts, translating business priorities into measurable outcomes while shaping a c...

California, USRemote

2 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$126K - $185K *

Shape enterprise growth by translating customer needs into measurable outcomes. Drive technology adoption and build trusted relationships across large accounts, leveraging your expertise in complex sa...

New Jersey, USRemote

3 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Join a team that's dedicated to enhancing application performance through expert Dynatrace monitoring. Collaborate with IT professionals to analyze, troubleshoot, and optimize application performance...

St. Louis, MORemote

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$120K - $160K *

Elevate business growth by driving strategic sales initiatives across key sectors. Leverage your network to build relationships and develop tailored solutions, while collaborating with partners to enh...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $100K *

Unlock potential by leveraging your data engineering skills to create AI-ready data solutions. Collaborate with a dynamic team to build robust data pipelines and semantic views on Snowflake, driving i...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$175K - $210K *

Lead and grow a high-performing sales team, driving enterprise revenue and strategy in a dynamic market. Collaborate with partners and stakeholders to expand business while shaping product direction a...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Lead the charge in driving revenue through strategic partnerships in the cybersecurity sector. This role demands adaptability and expertise in managing client relationships and navigating complex sale...

Ontario, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Drive enterprise growth by engaging top health system executives, transforming clinical outcomes through innovative solutions, and building strategic partnerships to expand market presence and adoptio...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$144K - $200K *

Transform public safety sales by leading a regional team, enhancing performance, and driving success through effective coaching and recruitment. Collaborate across departments to build a predictable p...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$142K - $186K *

Deliver trusted, governed product data by designing scalable ELT pipelines and analytics models. Collaborate across teams to ensure data quality and compliance, empowering stakeholders with self-servi...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.