Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$124K - $207K *

Join a team that's transforming risk data into actionable insights. Lead analytics and decision support initiatives, manage delivery roadmaps, and enhance team capabilities to drive effective risk man...

Philadelphia, PARemote

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $140K *

Transform data into actionable insights by collaborating with leadership to analyze, visualize, and communicate findings. Leverage expertise in business intelligence tools to enhance decision-making f...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a dynamic team to analyze data and create dashboards that enhance facility maintenance operations, driving performance improvements and ensuring data accuracy for informed decision-making...

Fort Campbell, KYRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$128K - $178K *

Lead the charge in shaping the future of destination marketing through data-driven insights and innovative product strategies. Collaborate with cross-functional teams to enhance customer experiences a...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Unlock your potential in a strategic leadership role driving enterprise sales for major media clients. Lead initiatives, build relationships, and execute on a transformative vision that shapes the fut...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $150K *

Drive your career with a strategic role leading product vision and evolution in the Servicing domain. Transform customer interactions across policy management and claims, ensuring intuitive, scalable...

Minnesota, USRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $150K *

Reimagine data management as a Senior Technical Product Owner, leading cross-functional teams to drive product vision and execution. Oversee complex SQL Server systems and cloud-native applications, e...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$158K - $170K *

Lead the development of predictive models integrating advanced ML techniques to drive strategic decision-making across credit risk, collections, and business operations while mentoring data scientists...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $100K *

Pioneer crisis and reputation communications strategy, advising senior leaders and managing high-stakes situations. Oversee employee messaging and build frameworks for effective communication during s...

New York, NYRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Unlock your potential as a Senior Financial Analyst, driving financial insights and models to support growth. Collaborate across teams to enhance forecasting accuracy and optimize performance, playing...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$185K - $225K *

Accelerate your career by leading revenue cycle improvements for healthcare organizations. Drive compliance, enhance financial performance, and foster collaborative teams to achieve impactful client o...

Chicago, ILRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$135K - $160K *

Lead the design and development of our enterprise data platform, driving initiatives for data ingestion, storage, and transformation. Collaborate with cross-functional teams to enhance data governance...

CanadaRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Champion scalable deal operations by leading the Global Deal Desk, optimizing complex agreements across sales, finance, and legal. Drive AI integration to enhance workflows and ensure compliance while...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$185K - $255K *

Transform the financial engine of R&D by leading revenue strategies, pricing, and cost management. Collaborate with senior leaders to align short-term goals with long-term product vision, while buildi...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in shaping and executing a dynamic inside sales strategy, driving pipeline generation and team performance across multiple segments while fostering collaboration with cross-functional...

Cincinnati, OHRemote

5 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $150K *

Transform supply chain financial management by leading cost analysis, budgeting, and strategic initiatives. Empower a cross-functional team to drive operational excellence and continuous improvement a...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$141K - $188K *

Empower the Sports Analytics team by leading strategic initiatives, driving data-driven decision-making, and transforming analytics into a competitive advantage. Collaborate cross-functionally to deli...

New Jersey, USRemote

Today

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Accelerate progress at building executive relationships and driving growth through strategic account management, ensuring alignment with customer needs and innovative solutions across multiple busines...

Austin, TXRemote

6 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$200K - $240K *

Unlock potential by leading performance marketing initiatives to drive qualified customer acquisition through innovative digital strategies and collaboration with cross-functional teams...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $220K *

Engage with higher education institutions to foster relationships, drive customer success, and expand platform adoption. Balance strategic management and revenue growth in a dynamic environment, ensur...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$150K - $172K *

Drive strategic leadership for project and resource management, ensuring timely delivery and optimal resource utilization. Collaborate with cross-functional teams to enhance customer experience and fi...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$150K - $190K *

Drive member activation by leading a cross-functional team to optimize outreach, incentives, and messaging strategies. Own the activation roadmap and funnel metrics to enhance engagement and ensure sc...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$99K - $155K *

Unlock potential by managing external financial reporting, ensuring compliance with U.S. GAAP and IFRS. Collaborate cross-functionally to prepare SEC filings and support complex accounting areas, driv...

Chicago, ILRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$220K - $260K *

Transform your career by leading product strategy and execution for payment solutions. Drive innovation in payment workflows, enhance reliability, and optimize operational efficiency while collaborati...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Shape the future of data governance by leading a team to manage third-party data compliance, ensuring operational excellence and regulatory adherence while fostering collaboration across business unit...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.