Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$200K - $250K *

Join a team that's shaping growth strategies for Federal Civilian accounts. Leverage your expertise in federal markets to drive business development, capture opportunities, and enhance customer relati...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $200K *

Lead the strategy and architecture of a global Salesforce platform, driving delivery and innovation. Collaborate with senior leaders to align technology with business goals, ensuring scalable solution...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$170K - $200K *

Drive the strategy and evolution of the Salesforce platform, leading global teams in architecture, delivery, and operations. Collaborate with senior leaders to align technology with business goals and...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$160K - $190K *

Optimize our Salesforce platform strategy and delivery by leading global teams, aligning technology with business goals, and driving innovation through architecture and governance. Your expertise will...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$170K - $200K *

Transform enterprise Salesforce solutions by leading strategy, architecture, and delivery. Drive global teams to align technology with business goals, ensuring scalable, secure, and innovative platfor...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$160K - $190K *

Champion the evolution of enterprise Salesforce solutions by leading strategy, architecture, and global delivery teams. Drive innovation and align technology with business priorities to enhance platfo...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$160K - $190K *

Elevate your career by leading the strategy and delivery of a global Salesforce platform. Drive innovation, manage cross-functional teams, and align technology with business goals to achieve measurabl...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$141K - $212K *

Drive growth by managing sales cycles for Ecommerce and DTC brands, leveraging premium video and CTV inventory. Build relationships, activate accounts, and translate market insights into strategies fo...

CanadaRemote

Today

  •   5 - 7 years exp.  •   Hospitality & Recreation

$106K - $196K *

Drive growth in the Ecommerce and DTC segments by managing sales cycles, building client relationships, and leveraging CTV insights to enhance performance for emerging brands in a dynamic media landsc...

Today

  •   5 - 7 years exp.  •   Hospitality & Recreation

$141K - $212K *

Unlock potential by driving growth in the Ecommerce and DTC segments, managing sales cycles, and building strong client relationships to enhance revenue through premium video and CTV advertising solut...

Today

  •   5 - 7 years exp.  •   Hospitality & Recreation

$80K - $101K *

Champion client transition projects from mobilization to stabilization, ensuring seamless onboarding and account expansions. Collaborate with teams to manage budgets, timelines, and communications whi...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $101K *

Drive seamless client transitions by managing projects from mobilization to stabilization. Collaborate with teams to ensure effective onboarding and account expansions while overseeing budgets, timeli...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $101K *

Manage client transition projects from mobilization to stabilization, ensuring seamless onboarding and account expansions. Collaborate with teams to deliver exceptional client experiences while overse...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$150K - $180K *

Join a dynamic team as a senior leader, driving client relationships and revenue growth in lead-generation sectors. You'll manage a diverse portfolio, ensuring lead quality and speed while leveraging...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$148K - $175K *

Lead strategic transaction management for complex client portfolios, driving market optimization and execution excellence. Collaborate with cross-functional teams to align real estate initiatives with...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$170K - $200K *

Transform client real estate strategies by leading complex transaction management initiatives, optimizing portfolios, and ensuring execution excellence across diverse asset classes while collaborating...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$148K - $175K *

Lead the charge in transaction management strategy for complex client portfolios, driving market optimization and execution excellence while collaborating with cross-functional teams to achieve client...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$170K - $200K *

Unlock potential by leading strategic transaction management for complex client portfolios, driving market optimization, and executing high-impact real estate initiatives while fostering collaboration...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$127K - $150K *

Transform the landscape of transaction management by leading a specialized team in executing complex lease transactions for clients in technology, aerospace, defense, and life sciences. Drive strategi...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$150K - $180K *

Drive account growth by delivering double-digit YOY results while positioning as a strategic partner for AI transformation. Collaborate with CXOs to expand engagement and achieve revenue targets throu...

Today

  •   5 - 7 years exp.  •   Information Technology

$125K - $165K *

Transform client relationships and drive growth by exceeding sales targets, mentoring teams, and leveraging your sales expertise. Shape the future of our offerings in the financial services sector and...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$194K - $228K *

Lead the charge in sustainability as a senior executive, driving growth and innovation in occupier facilities management. Mentor teams, enhance client relationships, and spearhead strategic initiative...

United StatesRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$125K - $150K *

Join a team that's driving innovation in precision medicine by building strong client relationships and executing tailored strategies. Collaborate with cross-functional teams to enhance patient outcom...

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $140K *

Join a dynamic team to foster client relationships, drive strategic growth, and innovate solutions that enhance client success. Collaborate across functions to deliver impactful results and maintain i...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$151K - $304K *

Lead the charge in data analytics for mergers and acquisitions, driving strategic insights and financial reporting. Collaborate with teams to analyze complex datasets and develop models that identify...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.