Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$110K - $125K *
Join a team that's driving innovation in billing and data platforms. As a Senior Product Owner, you'll lead agile delivery, manage complex features, and ensure high-quality releases while collaboratin...
4 weeks ago
$110K - $125K *
Champion the delivery of innovative solutions across Billing and Data platforms. Leverage your expertise to drive product ownership, manage Agile processes, and ensure high-quality releases while coll...
4 weeks ago
$220K - $250K *
Unlock potential by driving strategic partner relationships and collaborating across teams to enhance solution development, enabling partners to achieve measurable outcomes while promoting business gr...
Reposted 3 weeks ago
Acquisition Marketing Strategist
$80K - $95K *
Elevate client success by managing a portfolio of accounts, leading strategy calls, and optimizing Meta campaigns. Drive performance and retention through strong relationships and actionable insights...
1 week ago
$93K - $115K *
Transform the leasing landscape by driving product adoption and broker engagement. As a key partner, you'll enhance AI tools, ensure data accuracy, and build relationships that empower brokers to deli...
2 days ago
Senior Scientific Director - Publications (Oncology)
$150K - $180K *
Drive impactful scientific communication by overseeing content development across therapeutic areas, ensuring strategic alignment with client goals while managing a team and collaborating with various...
4 weeks ago
Head of Global Events & Executive Programs
$246K - $310K *
Champion a global events strategy that elevates brand awareness and drives executive engagement. Collaborate across teams to optimize event ROI and lead large-scale programs, ensuring compliance and e...
Yesterday
Acquisition Marketing Strategist
$80K - $95K *
Transform client relationships and campaign performance by managing a portfolio of accounts, leading strategy discussions, and optimizing Meta campaigns to drive results and retention for diverse clie...
1 week ago
Product Manager - Wellness and Social Health
$86K - $138K *
Lead the charge in defining and executing a comprehensive product strategy, driving value across product portfolios. Collaborate with key stakeholders to align strategic vision while overseeing perfor...
Reposted today
Account Director, Strategist - Tech B2C
$178K - $223K *
Champion high-level strategies to drive successful pre-sale engagements, aligning creative content with client objectives in the consumer technology space. Lead efforts from concept to closure, ensuri...
Reposted 4 weeks ago
Acera Area Sales Director - Midwest (Illinois, Wisconsin, Michigan)
$150K *
Join a team that's shaping the future of medical sales by leading a dynamic sales force, driving product adoption, and ensuring operational excellence in a fast-paced environment focused on improving...
3 weeks ago
$108K - $145K *
Unlock potential by managing the tender process across multiple contracts, ensuring compliance and efficiency. Collaborate with project teams to provide expert contract administration and negotiation...
3 days ago
Executive Director - Cyber Defense Operations
$175K - $334K *
Drive your career by leading a global team in cybersecurity operations, shaping enterprise-wide strategies for detection and response, and ensuring rapid threat remediation while enhancing operational...
Reposted 6 days ago
$320K - $400K *
Lead the charge in establishing a robust enterprise data risk management framework, ensuring effective oversight of data and AI risks while guiding senior leaders on critical technology issues to alig...
3 weeks ago
Director, Clinician Experience
$115K - $183K *
Lead initiatives to enhance clinician engagement and retention across diverse disciplines. Drive strategic improvements for workflow optimization, career development, and well-being, ensuring clinicia...
Reposted 2 weeks ago
$154K - $208K *
Shape the future of quality operations by leading teams to enhance product excellence and consumer satisfaction across global markets, driving continuous improvement and strategic initiatives in a dyn...
3 weeks ago
Business Development Executive
$100K - $130K *
Join a dynamic team to drive growth in targeted markets, focusing on consultative sales within safety practices. Leverage your expertise to build executive relationships and convert challenges into mu...
6 days ago
Revenue Growth Management Director
$230K - $260K *
Help us drive sustainable revenue growth by analyzing opportunities, shaping strategies, and collaborating across teams to enhance profitability in the Americas region. Lead initiatives that transform...
3 weeks ago
$130K - $150K *
Advance your career by leading product strategy for supply chain orchestration. Drive technical decisions, collaborate with cross-functional teams, and leverage AI to enhance workflows, ensuring measu...
2 weeks ago
Client Manager, Healthcare Acquisition
$102K - $157K *
Unlock potential by driving new customer acquisition in healthcare. Engage C-suite leaders, champion innovative solutions, and lead complex sales cycles across AI and managed services to enhance patie...
3 weeks ago
Director of Strategic Accounts - Mid-Market Bay Area
$122K - $187K *
Lead strategic initiatives to drive sales growth and enhance customer relationships within assigned accounts, leveraging your expertise in enterprise software to exceed quotas and deliver tailored sol...
3 weeks ago
Director, North American B2B Secular Shift – B2C Retail & Restaurants
$158K - $304K *
Lead and shape the B2C Retail & Restaurants growth strategy, driving innovative payment solutions and fostering key partnerships to expand market presence and elevate customer engagement in North Amer...
Reposted 5 days ago
$80K - $95K *
Elevate customer support excellence by leading a dynamic team across multiple channels. Drive operations, coach specialists, and ensure a seamless customer experience while managing escalations and op...
2 weeks ago
Director of Business Development
$145K - $195K *
Lead strategic business development initiatives to identify and capture new opportunities. Collaborate with internal teams and industry partners to enhance proposal effectiveness and drive growth in n...
Reposted 1 week ago
Director, Professional Services & Consulting
$199K - $285K *
Lead a high-performing team to drive professional services excellence in public sector deployments, ensuring alignment with Zero Trust mandates and delivering impactful solutions for federal, state, a...
Yesterday
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.