Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
Director of Strategic Accounts - Mid-Market Bay Area
$122K - $187K *
Lead strategic initiatives to drive sales growth and enhance customer relationships within assigned accounts, leveraging your expertise in enterprise software to exceed quotas and deliver tailored sol...
3 weeks ago
Director, North American B2B Secular Shift – B2C Retail & Restaurants
$158K - $304K *
Lead and shape the B2C Retail & Restaurants growth strategy, driving innovative payment solutions and fostering key partnerships to expand market presence and elevate customer engagement in North Amer...
Reposted 5 days ago
$80K - $95K *
Elevate customer support excellence by leading a dynamic team across multiple channels. Drive operations, coach specialists, and ensure a seamless customer experience while managing escalations and op...
2 weeks ago
Director of Business Development
$145K - $195K *
Lead strategic business development initiatives to identify and capture new opportunities. Collaborate with internal teams and industry partners to enhance proposal effectiveness and drive growth in n...
Reposted 1 week ago
Director, Professional Services & Consulting
$199K - $285K *
Lead a high-performing team to drive professional services excellence in public sector deployments, ensuring alignment with Zero Trust mandates and delivering impactful solutions for federal, state, a...
Yesterday
Senior Consultant - Healthcare Compliance
$100K - $125K *
Empower healthcare compliance by enhancing programs, mitigating risks, and driving operational integrity. Collaborate with diverse clients to deliver tailored solutions in a dynamic regulatory landsca...
3 weeks ago
Senior Project Manager, eDiscovery Staffing
$110K - $130K *
Join a team that's dedicated to delivering innovative eDiscovery solutions. Collaborate with cross-functional teams to manage client relationships, oversee project execution, and provide expert guidan...
Today
$100K - $120K *
Empower operational excellence by supporting C-suite executives with complex scheduling, stakeholder coordination, and proactive management of priorities in a fast-paced environment. Bring your expert...
2 weeks ago
Advisor, Strategy & Business Development
$100K - $120K *
Lead the charge in executive communications and strategic initiatives, driving cross-functional alignment and delivering insights to senior leadership. Collaborate on high-impact projects while suppor...
Yesterday
Senior Product Manager, Consumer
$120K - $145K *
Empower consumer experiences by leading product strategy and execution for innovative genomics solutions. Collaborate with cross-functional teams to enhance user satisfaction and drive adoption throug...
1 week ago
Director of Data Center Services
$125K - $150K *
Lead the charge in operational excellence for a Data Center Services unit, driving performance, workforce development, and customer satisfaction across multiple locations while overseeing mission-crit...
3 weeks ago
Sr. Customer Experience Manager (CA)
$100K - $112K *
Unlock customer insights by leading transformative research initiatives. Collaborate with diverse stakeholders to enhance end-to-end customer experiences, ensuring data-driven decisions that align wit...
4 weeks ago
Senior Customer Analytics Director
$160K - $214K *
Unlock data-driven insights as a strategic leader in customer analytics, enhancing retention and revenue performance. Collaborate with cross-functional teams to drive accountability and optimize metri...
3 days ago
$85K - $125K *
Unlock potential by driving revenue growth through new business development and client relationship management. This role demands expertise in local sales, strategic insights, and a proven track recor...
1 week ago
Core Enterprise Account Executive Midwest
$222K - $278K *
Manage strategic enterprise customer relationships, drive complex sales cycles, and inspire transformation through innovative solutions, impacting industries that power our world and enhancing efficie...
Reposted 2 weeks ago
$90K - $110K *
Drive enterprise-wide compliance projects to secure sustainability certifications. Lead cross-functional teams, manage schedules, and ensure audit readiness in mission-critical environments, deliverin...
4 weeks ago
Associate Director, Clinical Operations
$130K - $160K *
Oversee the operational planning and execution of clinical trials, ensuring compliance with regulatory standards while managing cross-functional teams to meet project timelines, budgets, and quality o...
2 weeks ago
Senior Experience Architect (Design Consultant)
$172K - $260K *
Reimagine the user experience as a Sr. Experience Architect, leading diverse teams to deliver impactful design solutions. Drive client engagement with strategic vision and foster collaboration to crea...
Reposted 1 week ago
Account Executive, Maestro PMS
$120K - $182K *
Accelerate growth by driving new software sales, building client relationships, and tailoring solutions to meet unique business needs. Collaborate with cross-functional teams to ensure a seamless cust...
3 days ago
Senior Manager, Content Marketing
$110K - $130K *
Deliver compelling content that engages security practitioners through blogs, whitepapers, and videos. Collaborate with experts to create impactful narratives and optimize for search, ensuring visibil...
Yesterday
Product Manager, Provider Data Products
$86K - $138K *
Innovate product strategies for Provider Data, enhancing accuracy and interoperability. Collaborate across teams to drive roadmap initiatives, streamline processes, and ensure compliance while treatin...
4 weeks ago
Director/Sr. Director, Patient Support Programs
$150K - $180K *
Join a team that's dedicated to enhancing patient access through strategic design and management of support programs. Oversee vendor relationships and ensure compliance while driving initiatives that...
2 weeks ago
$140K - $165K *
Transform strategic partnerships by driving new business and expanding relationships with Independent Agencies and Brand Direct clients, leveraging advanced advertising solutions and insights to unloc...
3 weeks ago
$150K - $185K *
Develop innovative healthcare products by collaborating with cross-functional teams. Leverage your technical expertise to enhance platform capabilities and deliver impactful solutions that improve pat...
Reposted 1 week ago
Vice President, Broker - West Region
$160K - $200K *
Transform the insurance landscape by driving growth and innovation. Lead a dynamic team to enhance client relationships and streamline operations, while building a substantial book of business in a su...
2 weeks ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.