Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
Enterprise Customer Success Manager II
$111K - $168K *
Empower industry leaders by becoming a trusted partner in their success. Work cross-functionally to enhance customer operations and drive value through innovative solutions. This role offers growth po...
Reposted 4 weeks ago
Strategic Advertising Account Executive
$138K - $202K *
Drive impactful strategies in enterprise advertising sales, partnering with complex clients to leverage AI and predictive insights for revenue growth. Influence outcomes in a fast-paced environment wh...
Reposted 3 days ago
$102K - $193K *
Elevate your career by leading a dynamic sales team, driving growth through strategic partnerships, and executing innovative healthcare solutions while achieving personal and team sales goals in a col...
6 days ago
Senior Manager, Client Advocacy and References
$110K - $130K *
Champion client relationships by building and managing a robust advocacy program that enhances brand authority and drives pipeline growth, ensuring effective engagement across sales, marketing, and cl...
1 week ago
Senior Digital Program Manager
$92K - $136K *
Help us drive customer success by owning and optimizing digital engagement programs. You'll lead strategy, build automated journeys, and analyze performance to enhance customer experiences and ensure...
2 weeks ago
$140K - $176K *
Lead the charge in managing a high-performing PMO team, driving project success through strategic financial oversight, talent development, and cross-functional collaboration to enhance operational eff...
3 weeks ago
$110K - $130K *
Unlock potential by leading operational excellence and customer satisfaction across multiple markets. Drive performance, coach leaders, and implement continuous improvement initiatives to enhance serv...
2 weeks ago
Director, Training Development
$160K - $175K *
Unlock your potential as a leader in training development, overseeing curriculum design and delivery. Drive continuous improvement and ensure high-quality training programs that align with operational...
3 weeks ago
$75K - $95K *
Help us shape the future of digital advertising by leading a team in delivering programmatic campaign excellence and leveraging data-driven insights to meet client objectives across various channels...
Reposted 3 weeks ago
$220K - $260K *
Transform your career by leading product strategy and execution for payment solutions. Drive innovation in payment workflows, enhance reliability, and optimize operational efficiency while collaborati...
2 weeks ago
Sr Director, Partnership & Business Development
$160K - $200K *
Join a team that's redefining partnerships in the automotive SaaS space. Lead strategic initiatives to enhance our developer ecosystem, drive commercial negotiations, and foster innovation across key...
Today
$120K *
Empower change by leading legislative engagement strategies in Texas, driving clean energy initiatives, and building impactful relationships with policymakers and coalitions to advance the advanced en...
Reposted 3 weeks ago
Director of Sales, Virtual Primary Care
$90K - $100K *
Lead the charge in expanding access to innovative virtual primary care solutions. Drive significant business growth by establishing partnerships with employers and healthcare leaders, while enhancing...
Reposted 2 weeks ago
Senior Client Relationship Manager
$110K - $130K *
Join a dynamic team to manage complex client accounts, drive satisfaction, and enhance relationships with C-level executives. Collaborate across business lines to deliver strategic solutions and ensur...
3 weeks ago
Chief Architect, Product Engineering
$160K - $200K *
Elevate the technical architecture vision and execution across a product portfolio, driving the transition to a scalable, cloud-native SaaS environment while integrating AI, data, and security. Collab...
3 weeks ago
Director, Targeting & Decision Intelligence - Pipeline & Portfolio
$185K - $344K *
Lead the charge in advancing enterprise field intelligence strategies, ensuring a unified approach to customer engagement and decision support across multiple therapeutic areas, while driving actionab...
2 days ago
Multi-disciplinary Project Manager
$85K - $130K *
Grow and lead complex multidisciplinary projects from initiation to completion. Collaborate with diverse teams and clients to deliver high-quality results while managing budgets, schedules, and relati...
4 weeks ago
Medical Director, Post Acute Care
$207K - $346K *
Lead the charge in evidence-based medical case reviews to ensure high-quality patient care while collaborating with a network of over 500 physician colleagues in a fully remote environment...
Reposted 3 days ago
Account Director, Business Development (Central Labs) US - Boston
$95K - $158K *
Join a team that's dedicated to driving client acquisition and retention in the small and mid-sized pharmaceutical market. Manage relationships, develop strategies, and achieve sales targets while col...
2 weeks ago
Senior Manager, Product Design
$188K - $282K *
Drive design excellence in fintech by leading a team to enhance payment, billing, and timekeeping solutions. Collaborate with cross-functional partners to shape user experiences that empower legal pro...
2 weeks ago
$150K - $180K *
Transform your career by leading a dynamic team in delivering cutting-edge network infrastructure across multiple data center campuses, ensuring operational excellence and strategic partnerships with...
2 weeks ago
$95K - $115K *
Lead the charge in managing client projects, ensuring high-quality delivery on time and within budget while fostering excellent customer service and collaboration across teams...
6 days ago
Director, Franchise Performance - South & Central FL
$110K - $130K *
Lead the charge in enhancing franchise performance and profitability across multiple territories. Drive strategic initiatives, manage complex relationships, and develop high-performing teams to achiev...
3 weeks ago
Senior Director, Sales Enablement
$175K - $210K *
Transform the sales enablement landscape by leading strategic initiatives that empower teams, enhance training, and drive growth in a dynamic marketplace. Collaborate cross-functionally to ensure ever...
2 weeks ago
Managing Director, Construction Disputes & Advisory
$160K - $200K *
Unlock potential by leading high-performing teams in construction disputes and advisory. Drive client relationships, innovate solutions, and ensure quality execution while fostering growth and collabo...
3 weeks ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.