Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
Senior Manager, Sales Operations
$115K - $120K *
Lead the charge in driving operational excellence and strategic enablement across global Inside Sales teams, enhancing commercial effectiveness and delivering exceptional client value through innovati...
2 weeks ago
Senior Director, Human Resources Business Partnering
$150K - $180K *
Lead the charge in shaping HR strategies that foster a high-performance culture, ensuring compliance and employee engagement across diverse business units in North America. Drive initiatives that alig...
Yesterday
Senior Partner Manager - NY Metro
$145K - $170K *
Explore a dynamic role driving partner success and revenue growth through strategic collaboration with VARs and system integrators, enhancing market presence and customer engagement in cloud security...
1 week ago
Director of People Programs, Systems & Analytics
$152K - $210K *
Transform workforce data into actionable insights by leading People programs, systems, and analytics. Drive strategic initiatives, enhance operational efficiency, and foster a culture of continuous im...
1 week ago
$180K - $200K *
Lead the charge in scaling a high-impact consulting organization, delivering data-driven marketing strategies that enhance client outcomes and drive revenue growth through innovative solutions and exc...
Reposted 3 weeks ago
Vice President, Business Intelligence Engineer
$150K - $180K *
Innovate data-driven strategies to enhance business decision-making and optimize reporting processes. Leverage expertise in BI, CRM Analytics, and Salesforce to deliver actionable insights and support...
Reposted yesterday
Associate Director, Compliance & Revenue Integrity
$110K - $130K *
Shape the future of healthcare revenue integrity by ensuring compliance and optimizing revenue capture through strategic oversight and collaboration across departments, fostering a culture of accounta...
1 week ago
Senior Director, Innovation and Delivery
$200K - $250K *
Drive critical initiatives by navigating ambiguity, building effective operating models, and ensuring measurable outcomes in a dynamic environment. Engage with leadership to implement AI solutions and...
Reposted 4 weeks ago
Director of Global Event Marketing - Canada Remote
$120K - $140K *
Engage with our dynamic event marketing team to drive impactful trade shows, sponsorships, and owned events. Leverage your expertise to enhance our event strategy, manage budgets, and deliver exceptio...
3 weeks ago
Director of Global Event Marketing - Canada Remote
$120K - $140K *
Join a team that's redefining event marketing by leading our entire events program. You'll strategize, execute, and optimize trade shows, sponsorships, and owned events, driving engagement and pipelin...
3 weeks ago
$85K - $102K *
Lead strategic oversight of operations across multiple dental practices, ensuring financial success and growth. Mentor teams, manage budgets, and implement performance metrics while fostering a cultur...
4 weeks ago
Director, Operations - Transportation
$110K - $130K *
Take ownership of operations to enhance performance, customer satisfaction, and continuous improvement. Lead support teams, manage incidents, and ensure compliance with standards while driving account...
3 weeks ago
Federal Sales Director - Salesforce Services
$150K - $225K *
Accelerate progress at the federal level by driving Salesforce services growth. You'll develop accounts, manage pipeline, and collaborate on solutions involving data, analytics, and AI while ensuring...
4 weeks ago
Account Director II- Regional Enterprise- Forward Deployed, East
$109K - $160K *
Unlock potential by driving expansion of high-profile Regional Enterprise accounts through strategic relationship building, consultative selling, and tailored technology solutions, fostering growth an...
1 month ago
Director of Global Event Marketing - Canada Remote
$120K - $140K *
Champion EventMobi's events program by strategizing, executing, and optimizing trade shows, sponsorships, and owned events. Lead a team to enhance customer engagement and drive pipeline growth through...
3 weeks ago
$143K - $176K *
Champion product marketing initiatives across diverse tools, guiding go-to-market strategies and collaborating with cross-functional teams to enhance user engagement and adoption, while driving measur...
Yesterday
Senior Director, Revenue Operations
$150K - $180K *
Shape the future of revenue operations by leading cross-functional teams, optimizing processes, and driving strategic initiatives to enhance pipeline efficiency and forecasting accuracy in a dynamic e...
3 weeks ago
$120K - $155K *
Join a team that's dedicated to nurturing and expanding client relationships in the Major Market sector. Drive revenue growth through upselling and cross-selling while ensuring long-term satisfaction...
Today
$206K - $309K *
Elevate the Analyst Experience by owning strategy and outcomes for security workflows. Lead a team of product managers to unify analyst tools, drive customer migrations, and enhance product vision, en...
Yesterday
Sr. Manager, Business Communications
$129K - $218K *
Join a team that's redefining business communications for agent and broker sectors. As a strategic leader, you'll shape narratives, prioritize initiatives, and ensure cohesive messaging across channel...
2 weeks ago
$240K - $330K *
Unlock potential by leading a global enablement team to develop and implement a comprehensive strategy that enhances sales effectiveness and drives revenue growth across all customer-facing roles...
2 weeks ago
$125K - $200K *
Drive growth by building relationships and managing sales for energy solutions. Collaborate with internal teams to deliver value while navigating complex customer needs and enterprise sales cycles to...
Reposted 4 weeks ago
Senior Product Manager, Enterprise Solutions
$174K - $218K *
Reimagine healthcare by shaping partnerships that drive innovative virtual-first care solutions. As a Senior Product Manager, you will bridge product and commercial teams, enhancing member engagement...
Reposted 4 weeks ago
$233K - $275K *
Elevate the Company’s regulatory strategy by managing environmental and energy compliance, driving policy engagement, and mitigating legal risks. Collaborate across departments to support growth objec...
3 weeks ago
$125K - $150K *
Accelerate account management strategy and execution for premier accounts. Strengthen relationships through planning, product penetration, and high-quality execution while collaborating across teams t...
3 days ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.