Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$100K - $120K *
Champion growth by managing diverse banking and retail accounts, leveraging your sales expertise to uncover opportunities and enhance customer solutions while collaborating across teams to drive resul...
5 days ago
Director, HR Technology & Data
$110K - $130K *
Join a team that's transforming HR technology and data governance to enhance organizational effectiveness. Lead a global team in driving data-driven decision-making and innovative solutions that prote...
1 week ago
$117K - $191K *
Optimize client strategies and lead multidisciplinary teams for exceptional execution and growth. Drive insight-driven decision-making while mentoring junior staff and navigating complex client intera...
Reposted 5 days ago
Director of US Oncology Portfolio Delivery
$169K - $282K *
Join a team that's redefining oncology clinical operations by leading a dynamic portfolio of studies. Drive excellence in delivery, manage complex projects, and mentor a talented team to ensure high-q...
Reposted 1 week ago
Project Manager for Service Delivery - Atlanta, GA
$95K - $115K *
Join a team that's dedicated to delivering successful projects on time and on budget. As a key player, you'll drive project planning, coordinate with stakeholders, and ensure effective communication t...
Reposted 2 weeks ago
Lead Customer Service Experience Manager
$95K - $115K *
Champion customer satisfaction by leading complex escalations, analyzing trends, and implementing resolution strategies. Collaborate with stakeholders to enhance processes and mentor team members, ens...
2 weeks ago
Director - QualityOne Strategy Operations
$125K - $300K *
Champion strategic growth by partnering with executive leadership to drive operational excellence, enhance data integrity, and lead cross-functional initiatives that propel business expansion and prod...
1 week ago
$180K - $220K *
Join a team that's paving the way for innovative product and engineering solutions. As a Senior Corporate Counsel, you'll provide essential legal guidance on AI, payments, and privacy, ensuring compli...
Reposted 4 weeks ago
Senior Director, Integrated Risk Management
$126K - $191K *
Lead the charge in implementing an integrated risk framework across the enterprise, enhancing resilience and oversight while guiding teams in risk management, business continuity, and crisis response...
1 week ago
IME Washington Operations Manager
$80K - $95K *
Lead the Washington operations center to drive revenue growth, optimize staffing, and enhance client relations. Ensure high-quality service delivery while managing performance metrics and overseeing o...
3 weeks ago
Director, Corporate Sales - Consulting
$170K - $230K *
Accelerate growth by leading a high-performing sales team in the Professional Services & Consulting sector. Drive strategy, performance, and revenue while fostering a culture of collaboration and exce...
2 weeks ago
$125K - $150K *
Accelerate growth by leveraging your extensive network to drive new business opportunities. Own the sales cycle from prospecting to closing, while shaping strategies that influence company success and...
2 weeks ago
$85K - $106K *
Analyze and optimize Amazon DSP and paid search campaigns to drive results across Retail Media. Leverage data insights to enhance performance, ensuring KPI excellence while managing fast-paced, multif...
Reposted 3 weeks ago
$75K - $90K *
Elevate your career by driving B2B demand generation through new client acquisition and account growth. Build strong relationships with key stakeholders while leveraging AI to enhance your sales strat...
3 weeks ago
Senior Manager, Customer Strategy & Operations (East Coast)
$164K - $226K *
Unlock operational excellence by driving cross-functional initiatives that optimize customer strategy and enhance business intelligence. Collaborate with leaders to streamline decision-making and supp...
1 month ago
Sr. Account Executive, Enterprise
$112K - $150K *
Unlock potential by driving enterprise sales to Fortune 500 clients, managing end-to-end sales cycles, and fostering strategic relationships with C-level executives to deliver impactful SaaS complianc...
1 week ago
$178K - $307K *
Elevate the U.S. Surgical Vision business by leading sales strategy, driving performance, and fostering cross-functional partnerships. Collaborate with teams to achieve revenue goals and enhance custo...
Today
$150K - $180K *
Accelerate channel growth by leading a high-performing team of Channel Managers, establishing strategic partnerships, and driving execution across the ecosystem to enhance overall performance and deve...
Reposted 2 weeks ago
$177K - $319K *
Lead the development and execution of commissioning plans for large-scale data centers across multiple campuses in the Americas. Drive best practices globally, manage vendor relationships, and ensure...
4 weeks ago
$125K - $150K *
Champion our commissioning efforts by leading a dynamic team, managing project workflows, and driving innovative solutions in Life Science and Advanced Manufacturing. Collaborate across disciplines to...
3 weeks ago
VP OmniAnalyst Product Manager
$150K - $180K *
Transform enterprise data into valuable insights while leading AI-powered product strategies. Drive cross-functional collaboration to deliver secure, innovative, and measurable data capabilities that...
Reposted 4 weeks ago
Director, Product & Solution Marketing
$165K - $200K *
Lead the charge in shaping product marketing strategy for a diverse portfolio, driving go-to-market initiatives and enhancing customer engagement. Collaborate with executives to elevate brand position...
1 week ago
Director of Implementation, SMB & Mid-Market
$125K - $150K *
Lead the charge in optimizing implementation operations for high-volume customer segments. Drive efficiency, scalability, and quality while managing diverse teams to onboard and implement WFM and payr...
2 weeks ago
$141K - $184K *
Unlock potential by shaping innovative brand strategies and architectures, influencing product identity, and driving cohesive customer experiences across a diverse portfolio, all while collaborating w...
Reposted 2 weeks ago
Director, Strategic Partner Accounts - Optiv/Guidepoint
$159K - $243K *
Collaborate with strategic partners to drive business growth, enhance sales capabilities, and execute comprehensive business plans. Leverage existing relationships to maximize partner engagement and a...
3 weeks ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.