Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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1
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$352K - $500K+*

Champion enterprise sales leadership by driving revenue growth, developing high-performing teams, and engaging C-suite executives. Leverage industry expertise to implement strategic initiatives and en...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$192K - $288K *

Oversee cross-functional oncology development programs, driving operational strategy and execution. Collaborate with project teams to optimize timelines, manage dependencies, and ensure alignment with...

Pennsylvania, USRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$155K - $210K *

Lead complex programs and strategic client engagements, driving technology transformation and sustainable business value. Act as a trusted adviser to C-level stakeholders, shaping program vision and e...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$188K - $230K *

Lead product strategy and execution for TPA, PEO, and Carrier partners, driving innovation and operational excellence. Collaborate with cross-functional teams to enhance platform capabilities and deli...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Join us to lead strategy and implementation for long-term services and supports, ensuring compliance and enhancing participant experience in a dynamic healthcare environment. Drive impactful partnersh...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $200K *

Drive strategic leadership in underwriting, enhancing performance and scalability across lending channels. Collaborate with cross-functional teams to ensure sound credit decisions and regulatory compl...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $115K *

Lead the charge in expanding customer relationships and driving growth in the light vehicle aftermarket, focusing on Victor Reinz Gaskets. Collaborate cross-functionally to enhance customer experience...

Ohio, USRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$136K - $220K *

Unlock project management excellence in Global Regulatory Affairs, driving timelines and compliance for drug submissions. Collaborate cross-functionally to ensure accurate documentation and effective...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $90K *

Drive growth by managing the complete sales cycle, from inbound leads to finalizing contracts. Collaborate across teams to ensure smooth customer transitions while exceeding sales targets with effecti...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $90K *

Join a team that's focused on ensuring a compliant contracting experience for public-sector clients. Lead the contract lifecycle, from negotiation to compliance monitoring, while collaborating across...

Lewisburg, TNRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$102K - $141K *

Join a team that's dedicated to enhancing sales performance through strategic process development, technology alignment, and targeted training. Collaborate with cross-functional teams to drive effecti...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Lead a high-performing sales team to drive new logo acquisition and revenue growth in enterprise software. Develop strategies, foster collaboration, and engage executive customers to expand market sha...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $135K *

Shape the future of our Accounting Operations by leading a dynamic team, ensuring accuracy and efficiency in financial processes, and driving improvements through automation and AI integration...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$85K - $115K *

Join a team that's dedicated to driving customer success through strategic account management, ensuring retention, renewals, and product adoption while fostering strong relationships across diverse in...

Wellesley, MARemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$125K - $150K *

Engage in high-impact consulting, leading digital transformation in terminal operations. Collaborate with multidisciplinary teams to optimize workflows, enhance automation, and drive strategic initiat...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$180K - $200K *

Optimize strategic capture management efforts to drive growth and enhance win rates. Lead complex proposals, collaborate with teams, and leverage market insights to secure new opportunities and re-com...

Herndon, VARemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$113K - $215K *

Drive transformative initiatives by leading complex, cross-functional programs to deliver impactful digital, data, and operational capabilities while aligning stakeholders and driving project success...

Seattle, WARemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$185K - $255K *

Transform the financial engine of R&D by leading revenue strategies, pricing, and cost management. Collaborate with senior leaders to align short-term goals with long-term product vision, while buildi...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Transform enterprise accounts by driving strategic sales in AI infrastructure, HPC, and cloud solutions. Lead complex sales cycles, build executive relationships, and partner with technical teams to d...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$100K - $110K *

Transform business opportunities within the public transit sector by leading complex sales cycles and fostering relationships with government agencies to drive growth and implement tailored software s...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $110K *

Elevate your career by overseeing commercial real estate assets, ensuring compliance, and providing exceptional customer service. Collaborate with borrowers and investors while mentoring team members...

West Palm Beach, FLRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's dedicated to enhancing customer success through expert guidance in Privilege Access Management. Leverage your technical skills to support enterprise clients, ensuring seamless deplo...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$138K - $201K *

Transform provider analytics by leading data-driven insights for contracting, performance, and network strategy. Collaborate with cross-functional teams to enhance network adequacy and drive strategic...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$181K - $261K *

Lead transformation initiatives by aligning digital innovation with strategic goals, fostering external partnerships, and driving opportunity assessment for impactful business solutions...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $150K *

Unlock your potential by driving revenue growth and managing client relationships in the commercial real estate due diligence sector. Collaborate with leaders to pursue strategic opportunities and enh...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.