Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$101K - $137K *
Lead the charge in crafting customer-centric marketing strategies that drive product adoption and engagement. Collaborate with cross-functional teams to deliver impactful campaigns and insights, ensur...
2 weeks ago
Senior Director, Operations Technology
$171K - $265K *
Strategize and lead the operations technology vision, driving modernization and innovation across platforms to enhance business outcomes in customer service, claims, and digital solutions, while foste...
3 weeks ago
Strategic Partner Executive, Industry Partnerships
$140K - $160K *
Shape the future of healthcare by building strategic partnerships that enhance behavioral health referrals. Collaborate with leadership to drive growth, develop tailored solutions, and maintain strong...
2 weeks ago
Operations/Product Director, Workflow & AI
$150K - $250K *
Champion innovation by optimizing workflows and AI-driven operations to enhance efficiency across diverse business functions. Collaborate closely with teams to build scalable systems that drive real i...
Today
Vice President of Franchise Operations
$160K - $200K *
Join a team that's driving operational excellence and franchisee success. Lead strategic initiatives, enhance performance, and foster collaboration across departments to achieve financial and operatio...
3 weeks ago
$125K - $150K *
Transform enterprise sales strategies by leveraging your expertise in complex data center solutions. Collaborate cross-functionally to develop client relationships, drive revenue growth, and adapt to...
Reposted 3 weeks ago
Senior Account Manager - Central
$85K - $95K *
Join a dynamic team to deliver exceptional client service, manage accounts, and enhance relationships with AmLaw firms. Drive success through proactive communication, issue resolution, and a client-fi...
2 weeks ago
Product Management Senior Advisor
$113K - $188K *
Champion the development of innovative tools for customer service teams, enhancing agent efficiency and service quality. Collaborate across departments to drive product strategy, leveraging data and u...
6 days ago
Executive Director, Clinical Supply Management
$280K - $300K *
Shape the future of clinical supply management by leading strategy and execution for transformative therapies. Collaborate cross-functionally to ensure timely delivery of investigational products, whi...
2 weeks ago
Pricing Strategy Director, AI Ecosystem Partners
$157K - $175K *
Partner with us to shape bold commercial strategies that elevate complex deal execution and drive growth across strategic accounts, fostering cross-functional collaboration and customer-centric soluti...
Reposted 1 week ago
Project Manager, Client Services (Fri-Mon ET or CT 10 hour days)
$90K - $110K *
Optimize eDiscovery project management by driving workflows, ensuring quality, and meeting litigation requests. Collaborate with teams to enhance processes and maintain stakeholder communication for s...
2 weeks ago
$100K - $130K *
Engage with key accounts to drive sales of Fiber, Transport, IP, and Security services. Leverage your expertise to build relationships, manage complex deals, and achieve revenue targets in a dynamic...
Reposted 2 weeks ago
Director / Senior Director, Marketplace Strategy & Operations
$190K - $280K *
Engage in transformative marketplace initiatives by analyzing performance, identifying opportunities, and leading cross-functional teams to implement measurable improvements that enhance customer and...
1 week ago
Managing Director - Market Development & Revenue Growth (Insurance Growth Platforms)
$180K - $220K *
Lead the charge in driving growth across insurance platforms by building strategic alliances, developing executive relationships, and executing market strategies to enhance revenue and expand opportun...
1 week ago
$100K - $130K *
Lead the charge in driving sales and managing key accounts for fiber infrastructure services. Develop strong customer relationships, strategize solutions, and achieve revenue growth through consultati...
3 weeks ago
$100K - $130K *
Unlock potential by driving sales and managing relationships in the fiber infrastructure sector. Collaborate with teams to achieve revenue goals while navigating complex deals and ensuring customer sa...
3 weeks ago
$100K - $130K *
Champion customer relationships and drive sales of Fiber, Transport, IP, SD-WAN, and Security services. Achieve revenue growth through strategic account management and prospecting in a dynamic, consul...
3 weeks ago
$100K - $130K *
Unlock growth by managing key accounts and driving sales of fiber infrastructure services. Collaborate with teams to develop strategies, maintain customer relationships, and achieve revenue targets in...
3 weeks ago
$220K - $330K *
Drive medical excellence by bridging clinical insights with risk management, guiding underwriting standards, and ensuring compliance across Life, Disability, and Long Term Care products while collabor...
2 weeks ago
$200K - $240K *
Reimagine enterprise sales by leading revenue growth and customer success. Build a high-performing team and go-to-market strategy for a technical product in regulated industries, driving measurable ou...
2 weeks ago
Vice President Growth Marketing
$200K *
Lead the charge in driving enterprise growth marketing strategies, optimizing pipeline performance, and orchestrating cross-functional initiatives to scale demand generation and revenue outcomes acros...
6 days ago
Key Account Director, Corrections
$144K - $200K *
Help us lead a national sales team focused on public safety solutions. Drive recruitment, coaching, and team performance to enhance sales effectiveness in the corrections sector, while collaborating a...
1 week ago
Michigan Market Executive - Emerging Middle Market, Director
$160K - $300K *
Lead a dynamic team of relationship managers to drive growth in the Emerging Middle Market. Utilize your extensive experience to enhance client relations, acquire new business, and maintain exceptiona...
Reposted 3 weeks ago
Senior Director, Capacity Planning, Workforce Operations & Analytics
$232K - $290K *
Lead the charge in optimizing workforce operations and analytics for multi-condition health care services. Develop strategies for capacity planning, staffing, and analytics to drive efficiency and sup...
Reposted 4 weeks ago
$80K - $95K *
Drive sales growth by identifying new business opportunities and qualifying leads. Collaborate with a dynamic team to promote innovative solutions across diverse industries, ensuring a strong pipeline...
1 week ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.