Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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1
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$160K - $195K *

Drive operational excellence and lead a high-performing team to deliver complex digital products. Collaborate with cross-functional teams to define strategies, manage resources, and ensure profitable...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $150K *

Elevate digital partnerships by driving growth and engagement through strategic planning and relationship management. Collaborate with cross-functional teams to optimize performance and expand technol...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$165K *

Join us to lead a dynamic Sales Development team, driving pipeline growth through strategic outbound and inbound initiatives. Collaborate with cross-functional teams to enhance performance and leverag...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$277K - $350K *

Elevate your career by leading global demand generation strategies, driving enterprise pipeline growth, and optimizing high-impact ABM programs. Collaborate with cross-functional teams to innovate and...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$317K - $475K *

Join a team that's shaping the future of contact center solutions. Lead a global team, engage with enterprise customers, and drive technical strategy while delivering innovative solutions that address...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$98K - $155K *

Shape strategic partnerships to enhance dialysis services in skilled nursing facilities. Drive acquisition efforts and collaborate with leadership to develop market strategies that propel growth and i...

RemoteRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$175K - $220K *

Drive strategic growth and operational excellence across multiple practice areas, ensuring exceptional client service and measurable outcomes. Lead complex consulting portfolios while fostering innova...

United StatesRemote

2 days ago

  •   11 - 15 years exp.  •   Information Technology

$118K - $178K *

Shape strategic initiatives by leading key deliverables and financial analyses. Collaborate with partners to enhance business processes and drive impactful recommendations, ensuring alignment and time...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$115K - $130K *

Join our team as a Senior Program Manager, overseeing a diverse portfolio of real estate projects across the Americas. You'll drive strategy, manage risks, and mentor project managers while leveraging...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the charge in driving client success by managing relationships, strategizing growth, and leveraging marketing technology. Own a Book of Business, ensuring measurable value and innovative solution...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $125K *

Join a team that's dedicated to enhancing the customer experience through strategic vendor management and operational excellence. Lead initiatives that drive performance, compliance, and continuous im...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$140K - $150K *

Lead the charge in advancing oncology-focused medical strategies, leveraging clinical expertise and strategic insights to drive impactful marketing initiatives and foster key relationships within the...

New York, NYRemote

5 days ago

  •   Less than 5 years exp.  •   Media

$177K - $319K *

Pioneer growth in the Federal Defense sector by establishing strategic relationships, identifying opportunities, and leading complex engagements to drive significant business expansion and customer sa...

Washington, USRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Engage with a talented team to drive growth and innovation in pharma sales. Own the sales cycle from strategic prospecting to closing high-impact deals, while developing key relationships that enhance...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$230K - $250K *

Lead the charge in shaping a premium brand vision while driving creative strategy and operational excellence in a high-growth environment. Collaborate with cross-functional teams to elevate brand iden...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$178K - $245K *

Drive end-to-end digital transformation for enterprise supply chains, managing high-stake programs while leading cross-functional teams. Ensure delivery excellence, foster client relationships, and op...

RemoteRemote

4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Develop strategic leadership for a team managing complex client portfolios, driving retention, growth, and client experience objectives while fostering strong relationships with stakeholders and ensur...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Elevate your career by leading the strategy and delivery of a robust Salesforce ecosystem, driving business impact through innovative solutions and team development in a dynamic, global environment...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Empower project success by managing financial coordination, stakeholder relationships, and full-lifecycle oversight. Drive effective communication and risk management while adapting to changing priori...

St. Louis, MORemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$165K - $175K *

Empower progress at the forefront of data product management, leading the development of innovative solutions. Drive product success through strategic oversight, client engagement, and cross-functiona...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Innovate marketing strategies to drive capital solutions for clean energy developers. Lead initiatives from strategy to execution, ensuring impactful positioning and alignment across teams to enhance...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Drive strategic client relationships and operational excellence for global healthcare accounts, ensuring optimal service delivery and exceeding performance targets through proactive solutions and coll...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$215K - $408K *

Join a team that's dedicated to enhancing medical management and quality improvement. Collaborate with clinical teams to optimize patient care, support performance initiatives, and drive effective uti...

Georgia, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$215K - $408K *

Lead the charge in enhancing medical management and quality improvement. Drive utilization review, collaborate with providers, and implement performance initiatives to optimize care quality and cost-e...

RemoteRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Lead enterprise sales initiatives by forging client relationships, negotiating complex deals, and driving revenue growth through tailored strategies, leveraging AI tools to enhance efficiency and cust...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.