Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
Director, Business Operations - Products & Platforms
$160K - $195K *
Drive operational excellence and lead a high-performing team to deliver complex digital products. Collaborate with cross-functional teams to define strategies, manage resources, and ensure profitable...
1 week ago
Digital Partner Account Executive
$100K - $150K *
Elevate digital partnerships by driving growth and engagement through strategic planning and relationship management. Collaborate with cross-functional teams to optimize performance and expand technol...
2 weeks ago
$165K *
Join us to lead a dynamic Sales Development team, driving pipeline growth through strategic outbound and inbound initiatives. Collaborate with cross-functional teams to enhance performance and leverag...
3 weeks ago
Senior Director, Growth & Demand Marketing
$277K - $350K *
Elevate your career by leading global demand generation strategies, driving enterprise pipeline growth, and optimizing high-impact ABM programs. Collaborate with cross-functional teams to innovate and...
1 week ago
Director, Platform Architecture
$317K - $475K *
Join a team that's shaping the future of contact center solutions. Lead a global team, engage with enterprise customers, and drive technical strategy while delivering innovative solutions that address...
Reposted 1 week ago
$98K - $155K *
Shape strategic partnerships to enhance dialysis services in skilled nursing facilities. Drive acquisition efforts and collaborate with leadership to develop market strategies that propel growth and i...
Reposted yesterday
Sr Solutions Practice Director
$175K - $220K *
Drive strategic growth and operational excellence across multiple practice areas, ensuring exceptional client service and measurable outcomes. Lead complex consulting portfolios while fostering innova...
2 days ago
Managing Consultant, Strategic Advisory
$118K - $178K *
Shape strategic initiatives by leading key deliverables and financial analyses. Collaborate with partners to enhance business processes and drive impactful recommendations, ensuring alignment and time...
Today
Senior Program Manager, PDS Projects
$115K - $130K *
Join our team as a Senior Program Manager, overseeing a diverse portfolio of real estate projects across the Americas. You'll drive strategy, manage risks, and mentor project managers while leveraging...
Today
$110K - $130K *
Lead the charge in driving client success by managing relationships, strategizing growth, and leveraging marketing technology. Own a Book of Business, ensuring measurable value and innovative solution...
2 weeks ago
$80K - $125K *
Join a team that's dedicated to enhancing the customer experience through strategic vendor management and operational excellence. Lead initiatives that drive performance, compliance, and continuous im...
1 week ago
$140K - $150K *
Lead the charge in advancing oncology-focused medical strategies, leveraging clinical expertise and strategic insights to drive impactful marketing initiatives and foster key relationships within the...
5 days ago
Director, Customer Partner, Kyndryl Federal Defense
$177K - $319K *
Pioneer growth in the Federal Defense sector by establishing strategic relationships, identifying opportunities, and leading complex engagements to drive significant business expansion and customer sa...
1 week ago
$125K - $150K *
Engage with a talented team to drive growth and innovation in pharma sales. Own the sales cycle from strategic prospecting to closing high-impact deals, while developing key relationships that enhance...
Reposted 3 weeks ago
Vice President, Brand and Creative
$230K - $250K *
Lead the charge in shaping a premium brand vision while driving creative strategy and operational excellence in a high-growth environment. Collaborate with cross-functional teams to elevate brand iden...
6 days ago
$178K - $245K *
Drive end-to-end digital transformation for enterprise supply chains, managing high-stake programs while leading cross-functional teams. Ensure delivery excellence, foster client relationships, and op...
4 weeks ago
Manager of Account Management, Large Group Segment - Cigna Global Health Benefits (GHB) - Remote
$110K - $130K *
Develop strategic leadership for a team managing complex client portfolios, driving retention, growth, and client experience objectives while fostering strong relationships with stakeholders and ensur...
6 days ago
Senior Manager, Business Applications
$120K - $145K *
Elevate your career by leading the strategy and delivery of a robust Salesforce ecosystem, driving business impact through innovative solutions and team development in a dynamic, global environment...
4 weeks ago
$110K - $130K *
Empower project success by managing financial coordination, stakeholder relationships, and full-lifecycle oversight. Drive effective communication and risk management while adapting to changing priori...
3 weeks ago
Associate Director, Product (Data)
$165K - $175K *
Empower progress at the forefront of data product management, leading the development of innovative solutions. Drive product success through strategic oversight, client engagement, and cross-functiona...
3 weeks ago
Sr. Lead, Marketing Strategy, Capital Formation
$160K - $200K *
Innovate marketing strategies to drive capital solutions for clean energy developers. Lead initiatives from strategy to execution, ensuring impactful positioning and alignment across teams to enhance...
1 week ago
Strategic Client Manager, Cigna Global Health Benefits - Remote
$110K - $130K *
Drive strategic client relationships and operational excellence for global healthcare accounts, ensuring optimal service delivery and exceeding performance targets through proactive solutions and coll...
6 days ago
$215K - $408K *
Join a team that's dedicated to enhancing medical management and quality improvement. Collaborate with clinical teams to optimize patient care, support performance initiatives, and drive effective uti...
4 weeks ago
$215K - $408K *
Lead the charge in enhancing medical management and quality improvement. Drive utilization review, collaborate with providers, and implement performance initiatives to optimize care quality and cost-e...
1 month ago
Enterprise Sales Director, Financial Services
$150K - $180K *
Lead enterprise sales initiatives by forging client relationships, negotiating complex deals, and driving revenue growth through tailored strategies, leveraging AI tools to enhance efficiency and cust...
Reposted 4 weeks ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.