Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
Senior Director, Fair Lending Solutions
$160K - $190K *
Join us in shaping the future of Fair Lending solutions. Drive product strategy, deliver expert analysis, and enhance client outcomes while navigating complex regulatory landscapes. Your expertise wil...
Yesterday
$100K - $125K *
Drive your career with a dynamic sales role, owning the full cycle from prospecting to closing. Collaborate with leadership, build strategic account plans, and leverage your expertise to achieve consi...
1 week ago
Capital Originations, Director
$150K - $195K *
Join a dynamic team as you cultivate investor relationships and drive capital growth. Leverage your LIHTC expertise to expand our investor base, manage key accounts, and contribute to impactful afford...
3 weeks ago
$150K - $180K *
Transform the future of revenue accounting by leading the integration of consumer revenue streams into a unified, automated process. Drive accuracy and efficiency while building a high-performing team...
4 weeks ago
$150K - $180K *
Grow Product Marketing into a strategic capability, driving go-to-market strategies and product launches. Collaborate across teams to assess needs, create impactful processes, and mentor talent, ensur...
1 week ago
Product Manager - Acxiom B2B Suite
$110K - $130K *
Engineer innovative data products that empower global businesses. Lead cross-functional teams to define product strategy, manage lifecycles, and drive performance metrics, ensuring alignment with mark...
2 weeks ago
Associate Director, Clinical Trial Management - Full-Service
$120K - $150K *
Elevate your career by leading clinical trial management teams, ensuring quality and compliance in monitoring strategies. Collaborate with cross-functional teams to optimize clinical operations and dr...
1 week ago
Senior Account Manager | Retail
$94K - $151K *
Build strategic partnerships and drive growth for a portfolio of major retail accounts. Own the full account lifecycle, develop tailored solutions, and lead cross-functional teams to deliver exception...
2 weeks ago
Program Manager, Global Strategic Accounts
$130K - $160K *
Drive program success by coordinating cross-functional teams, managing reporting, and optimizing engagement strategies for a global enterprise account, ensuring alignment with client goals and employe...
2 weeks ago
Director of Growth (Recreation)
$180K - $200K *
Elevate your career by driving growth strategies that enhance lead generation for multiple brands. Collaborate with cross-functional teams to optimize acquisition channels and improve conversion rates...
6 days ago
$260K *
Join a team that's driving digital transformation by managing client accounts, developing strategies, and delivering innovative technology solutions. Build long-term relationships while collaborating...
2 weeks ago
Senior Vice President - Connecticut and Vermont
$180K - $220K *
Elevate your career by leading strategic growth and operational excellence across Employee Benefits and Property & Casualty practices. Drive brand visibility, client engagement, and a high-performance...
2 days ago
Director, Commercial Performance Insights
$135K - $160K *
Transform commercial performance by leveraging data and analytics to drive profitability and strategic initiatives. Collaborate cross-functionally to enhance decision-making and foster a culture of co...
2 days ago
VP, Product Management, Social
$136K - $170K *
Elevate the future of social technology by defining product vision and strategy. Lead cross-functional teams to drive innovative solutions, enhance workflows, and influence key stakeholders in a dynam...
3 weeks ago
Regional Sales Director, Financial Services
$148K - $248K *
Unlock your leadership potential by guiding a dynamic sales team in optimizing the adoption of AI-driven DevSecOps solutions for the financial services sector, steering client relationships, and drivi...
4 weeks ago
Customer Success Manager, Mid Market
$98K - $155K *
Join a team that empowers enterprise customers to unlock the full value of their SaaS solutions through strategic engagement, relationship-building, and proactive support, driving successful product a...
Reposted 2 weeks ago
Director, 503A Provider Relations
$110K - $130K *
Drive growth by leading a team of provider relations representatives, managing key provider relationships, and implementing strategies to enhance service offerings and revenue within the compounding p...
4 weeks ago
$145K - $172K *
Analyze operational challenges and drive strategic initiatives to enhance market performance. Collaborate with clinical leaders and partners to align objectives, ensuring accountability and continuous...
3 weeks ago
Account Executive, Mid Market | DX
$80K - $105K *
Develop strategic relationships with key customers to enhance developer productivity and drive business success. Collaborate across teams to ensure customer satisfaction while managing a high volume o...
Reposted 1 week ago
Senior Director, Partner Marketing
$122K - $405K *
Drive the global partner marketing strategy, leading initiatives across channels, technology, and strategic partners to enhance demand generation and pipeline growth. Collaborate with cross-functional...
3 weeks ago
Director of Business Development
$135K - $150K *
Champion growth by leading strategic business development initiatives, forging partnerships, and driving revenue expansion. Collaborate with executives to align goals and enhance market presence while...
2 days ago
Senior Director, AMER Field Marketing
$150K - $180K *
Join a team that drives strategic AMER Field Marketing initiatives, managing a skilled team to enhance pipeline growth. Lead data-driven marketing efforts across North America, LATAM, and the Public S...
4 weeks ago
Director, Technical Experience
$135K - $160K *
Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...
Reposted 3 days ago
Director, Site Acquisition & Location Strategy
$125K - $150K *
Take ownership of strategic site acquisition initiatives, managing multiple development projects while leading site selection and due diligence efforts. Collaborate with diverse stakeholders to ensure...
4 weeks ago
Director of Customer Success, Scaled Strategy
$150K - $180K *
Transform the Customer Success landscape by leading a new NORAM scaled team, defining strategies for global customer engagement, and ensuring personalized experiences at scale across diverse segments...
6 days ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.