Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$110K - $130K *

Transform business development in the Assisted Living market by driving customer acquisition and growth initiatives. Collaborate with cross-functional teams to execute sales plans and support revenue...

Philadelphia, PARemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$146K - $187K *

Lead and inspire local managers to achieve operational, clinical, and financial goals while enhancing patient care and team performance in California's healthcare landscape. Foster collaboration and c...

California, USRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$107K - $143K *

Drive new enterprise sales by developing relationships, maximizing customer satisfaction, and implementing strategic sales plans to achieve revenue goals while managing forecast and opportunity funnel...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$185K - $256K *

Elevate the market growth strategy for biologics research, driving software adoption and AI use cases. Collaborate with global teams and engage with industry leaders to shape the future of molecular t...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$146K - $282K *

Join us in enhancing physician relationships and engagement through strategic leadership, managing a dynamic team, and executing impactful career events that foster lifelong partnerships with healthca...

Salt Lake City, UTRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $140K *

Lead the charge in enhancing our Partner ecosystem by managing relationships and driving growth initiatives. Oversee onboarding, operations, and support for System Integrators while implementing autom...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$78K - $120K *

Transform claims operations as you empower clients by driving adoption of innovative solutions, optimizing processes, and enhancing business outcomes in the First Party Casualty landscape across vario...

RemoteRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $135K *

Tackle the full sales cycle by winning new logos and expanding accounts. Drive pipeline growth through outbound prospecting and inbound leads, while shaping go-to-market strategies in a dynamic, remot...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$154K - $196K *

Unlock potential by leading strategic government programs, managing P&L, and driving operational excellence. Oversee contract delivery, mentor staff, and foster client relationships to ensure growth a...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Elevate project outcomes by providing expert guidance in Cerner analysis, design, and implementation. Collaborate with clients and teams to address project issues and ensure successful delivery while...

Chicago, ILRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$106K - $176K *

Join a team that's transforming healthcare finance by leading patient financial services operations. Drive revenue cycle improvements, manage billing processes, and enhance compliance while fostering...

United StatesRemote

2 days ago

  •   11 - 15 years exp.  •   Business Services

$135K - $180K *

Lead strategic partnerships in healthcare, connecting brands with entertainment and sports. Collaborate with teams to develop, negotiate, and execute impactful initiatives that drive brand engagement...

United StatesRemote

Today

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$185K - $315K *

Join us to shape strategic financial planning and analysis, leveraging AI to enhance forecasting and decision-making. This high-impact role collaborates with executives, driving insights that align wi...

United StatesRemote

Today

  •   11 - 15 years exp.  •   Consumer Technology

$235K - $315K *

Join a mission-driven team to drive growth within law enforcement and first responder agencies. Utilize your unique background to build relationships, close deals, and expand accounts in a high-perfor...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $150K *

Shape the future of media insights by leading commercial strategy and sales efforts in the Mid-Market & SMB segments. Drive revenue growth, build strategic partnerships, and transform sales approaches...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Unlock potential by driving growth in our Enterprise Content Management business. Engage with diverse stakeholders, navigate complex sales cycles, and expand client relationships across the Midwest wh...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Elevate our deal desk function by transforming processes into a scalable model. You'll implement AI tools, streamline order forms, and ensure efficient deal structuring while collaborating with cross...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$275K - $300K *

Transform customer experiences by leading the multi-location product initiative, driving strategy, and developing innovative solutions that scale across the platform for diverse users, empowering them...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$160K - $180K *

Advance sales growth by leading a dynamic team, implementing strategic plans, and enhancing client relationships in a fast-paced environment. Drive performance through coaching and collaboration with...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$159K - $286K *

Architect strategic account relationships to drive growth and profitability. Leverage deep connections with C-suite executives to deliver tailored solutions and maximize renewals, ensuring customer sa...

Missouri, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Join a team that's driving growth in the biopharmaceutical sector by developing strategic business relationships, prospecting new clients, and leading sales initiatives to achieve organizational objec...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$210K - $240K *

Transform the future of clinical development by leading strategic initiatives, fostering client relationships, and driving innovative solutions in a dynamic, global environment. Shape best practices a...

Durham, NCRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$110K - $125K *

Lead the charge in developing marketing strategies for employer audiences, managing cross-functional partnerships, and enhancing client lifecycle marketing to drive engagement and growth across the bu...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Transform customer success by leading a high-performing post-sales organization. Drive retention, adoption, and measurable ROI while scaling operations and building strong relationships with key healt...

San Francisco, CARemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

The Director of Strategic Accounts is responsible for developing and closing business with Motive's largest prospects, primarily targeting Fortune 500 companies. This role involves building relationsh...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.