Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Customer Success Engineer - Commercial
$140K - $160K *
Lead customer success initiatives by optimizing platform use, driving adoption, and ensuring satisfaction for global enterprises. Collaborate closely with clients, providing expertise and tailored sol...
Reposted 4 weeks ago
$170K - $210K *
Transform business challenges into innovative software solutions by leading agile teams, collaborating with stakeholders, and delivering high-quality applications that enhance user experiences and dri...
1 week ago
Software Engineer, ASE Commerce Engineering
$120K - $145K *
Unlock potential by driving large-scale web applications in a fast-paced environment. Collaborate across teams to enhance commerce functionalities for millions of users, focusing on performance and in...
2 weeks ago
$125K - $154K *
Drive innovative solutions as a lead software engineer, shaping enterprise-grade platforms and guiding technical direction. Collaborate across teams to ensure scalable, secure, and resilient architect...
4 days ago
Software Development Engineer II, Frontier AI - Data Tranformation
$143K - $194K *
Engineer robust data processing systems to support next-gen AI model development. Collaborate with cross-functional teams to optimize data pipelines and ensure data integrity, driving innovation with...
4 days ago
Software Engineer - Developer Experience & AI Platform
$120K - $159K *
Unlock the potential of automation and AI in software development. Join a dynamic team to create self-service platforms and intelligent tools that enhance developer experience, streamline workflows, a...
5 days ago
Customer Engineer II, Platform, Google Cloud
$127K - $184K *
Unlock potential by serving as a trusted technical partner, driving cloud solutions and engaging with stakeholders to address business challenges through innovative architecture and strategic planning...
3 days ago
$110K - $130K *
Innovate and take ownership of projects to enhance user experiences through collaboration with developers and designers. Build scalable systems for real-time data while embracing new technologies and...
2 weeks ago
Software Engineer (Technical Leadership) - AI Solutions and Automation + Support
$160K - $200K *
Champion the development of AI solutions, driving innovation and efficiency across product verticals while mentoring teams and influencing cross-functional strategies for scalable, high-quality AI sys...
1 week ago
$122K - $184K *
Elevate your career by leading mid to large Workday deployments, resolving complex issues, and enhancing methodologies. Collaborate with executives and stakeholders to ensure successful project outcom...
2 days ago
Engineering Manager, Google Cloud Console
$207K - $300K *
Shape the future of cloud technology by leading a dynamic team of engineers, driving innovation in AI-powered solutions, and optimizing the Google Cloud Console experience across multiple platforms an...
1 week ago
Project & Program Management, Supervisor
$95K - $115K *
Oversee and drive multiple cross-functional projects, ensuring alignment with stakeholders and successful execution of objectives. Lead a diverse team, manage resources, and enhance service delivery t...
Yesterday
$69K - $104K *
Join a team that's dedicated to providing exceptional technical support for broadband and networking products. Collaborate with engineering teams to resolve customer issues and enhance user experience...
5 days ago
$142K - $274K *
Drive innovation by optimizing Azure Cosmos DB for the AI plugin registry. As a technical leader, you'll enhance performance, reduce throttling, and ensure reliability while managing a global service...
Yesterday
Application Engineer Skill Level 3 (24x7)
$152K - $180K *
Lead the charge in ensuring application stability and rapid incident response through combined systems administration and operational support. Engage in a dynamic 24/7 environment to maintain service...
Reposted 2 weeks ago
Application Engineer Skill Level 3 (24x7)
$152K - $180K *
Unlock comprehensive operational support by bridging systems administration and incident resolution in a dynamic, 24/7 environment, ensuring application reliability and effective data management throu...
Reposted 2 weeks ago
Staff Data Platform Software Engineer - veza
$176K - $308K *
Drive the evolution of scalable systems as a technical leader, tackling complex challenges and enhancing the Veza Access Graph. Collaborate across teams to deliver innovative identity and access manag...
2 weeks ago
$110K - $130K *
Engineer innovative software solutions by modernizing applications into microservices. Collaborate with teams to implement DevSecOps practices, ensuring secure and scalable deployments in a dynamic fe...
3 weeks ago
Senior Software Engineer - Grafana Search & Storage | US | Remote
$154K - $185K *
Join our dynamic team to develop next-gen storage solutions, enhancing Grafana's App Platform. Collaborate on innovative features, drive projects from ideation to operations, and contribute to an open...
1 week ago
Software Engineer, Agentic AI and LLMs, Google Ads
$147K - $210K *
Join a team that's shaping the future of AI-driven advertising technology. Collaborate on innovative solutions that enhance user experience and optimize campaign performance for global businesses, lev...
4 days ago
$170K - $210K *
Pioneer innovative software solutions by collaborating with cross-functional teams to deliver high-quality applications that address real business challenges, ensuring alignment with enterprise archit...
1 week ago
Senior Software Engineer, Android Internals, Platforms and Devices
$174K - $252K *
Unlock potential by driving innovative software solutions across platforms. Collaborate with cross-functional teams to design, develop, and enhance applications that impact millions, while managing pr...
6 days ago
Senior Product Manager - Code Translation & Developer Tooling
$130K - $155K *
Lead the charge in product strategy and execution, transforming customer needs into innovative solutions across diverse technical domains, while collaborating with cross-functional teams to drive impa...
2 weeks ago
$135K - $196K *
Unlock potential by shaping the demo experience through innovative tooling and infrastructure. Collaborate across teams to enhance product communication and drive secure access solutions, all while le...
3 days ago
$135K - $196K *
Unlock potential by leading the design and development of scalable demo environments and interactive experiences, enhancing communication of product value across customer journeys while driving innova...
3 days ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.