Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Software Engineer - Customer Products, Digital Ops
$120K - $155K *
Advance your career as a full stack software engineer, collaborating across teams to design and deploy innovative digital aircraft solutions while enhancing product capabilities and driving continuous...
1 week ago
$80K - $92K *
Drive the resolution of technical support escalations as a key Tier 2 expert, leveraging your skills to troubleshoot issues, foster collaboration within teams, and enhance workflows in a dynamic envir...
Reposted yesterday
Community Development Manager, Strategic Partnership Office
$159K - $230K *
Drive impactful community initiatives by leading cross-functional projects that enhance regional development and foster public-private partnerships, ensuring alignment with local needs and corporate o...
5 days ago
$171K - $190K *
Transform the way teams collaborate by developing scalable AI-driven solutions that enhance productivity and streamline workflows. Join a dynamic team focused on delivering impactful features for a le...
2 weeks ago
Senior Technical Support Engineer
$85K - $105K *
Join a dynamic team as you tackle complex technical challenges, providing expert support for mission-critical systems in Healthcare and Education. Collaborate with customers and technicians to ensure...
5 days ago
Systems Dev Engineer, ALM365, Amazon Leo
$129K - $174K *
Drive the implementation and management of Microsoft 365 services and SharePoint on AWS GovCloud, ensuring compliance and operational excellence through automation and collaboration with cross-functio...
5 days ago
Software Development Engineer, AWS Field Experience
$143K - $194K *
Empower AWS field teams by developing AI-driven enablement platforms that enhance learning, engagement, and customer interaction. Own backend and full-stack projects, ensuring scalable solutions and o...
4 days ago
$130K - $155K *
Unlock potential by leading technical design and architecture for scalable applications. As a hands-on contributor, you'll enhance engineering standards, ship high-quality code, and mentor teams while...
2 days ago
$112K - $257K *
Empower our team as a lead full stack developer, driving innovative solutions and guiding a talented group to enhance systems and tackle complex challenges in a dynamic environment...
1 week ago
$86K - $198K *
Join a dynamic team as a senior full stack developer, guiding technical decisions and delivering end-to-end solutions. Elevate development standards, mentor peers, and tackle complex challenges in an...
2 weeks ago
Senior Customer Support Engineer
$80K - $120K *
Unlock potential by providing expert technical support for advanced automation systems. Engage with customers to resolve complex issues, ensuring high satisfaction through effective communication and...
2 days ago
$120K - $180K *
Transform the cloud landscape by leading Azure infrastructure initiatives, enhancing automation, and ensuring operational reliability. Collaborate with teams to drive improvements and maintain securit...
Today
Sr. Software Dev Engineer, Managed Platform Engineering
$150K - $251K *
Innovate solutions by architecting and building a centralized platform, driving adoption among developers while leading a team to tackle common challenges faced by builders...
2 days ago
$110K - $130K *
Shape the future of client solutions by leveraging your technical expertise and business acumen. Collaborate with sales teams to design tailored solutions, deliver compelling presentations, and drive...
3 weeks ago
Forward Deployed Engineer (SDEV)
$145K - $218K *
Engage with strategic customers to deploy and enhance SRE Agent capabilities, driving adoption and value through hands-on integration and development of AI-assisted incident management solutions...
2 weeks ago
Senior Enterprise Technical Support Engineer
$120K - $145K *
Elevate your career by providing expert technical support and mentorship to Enterprise Customer Support Engineers, ensuring exceptional customer satisfaction through advanced troubleshooting and colla...
3 weeks ago
Senior SDE, OpenSearch, AWS OpenSearch
$193K - $261K *
Empower the future of cloud security by designing and developing innovative solutions for a cutting-edge log analytics platform, impacting users globally while collaborating in a dynamic, startup-like...
5 days ago
Senior SDE, OpenSearch, AWS OpenSearch
$168K - $227K *
Shape the future of cloud security by designing innovative solutions for a scalable log analytics platform, enhancing user data protection, and driving impactful changes in a fast-paced, collaborative...
1 week ago
Senior SDE, OpenSearch, AWS OpenSearch
$168K - $227K *
Empower innovation by designing and developing security features for a cloud-scale log analytics platform. Collaborate with a dynamic team to enhance user data protection and optimize system performan...
1 week ago
$175K - $250K *
Drive developer engagement by creating technical content, demos, and resources. Collaborate with researchers, define DevRel strategy, and enhance the developer experience while leading a growing team...
Today
Sr Software Engineer - Web Platform
$202K - $224K *
Champion the development of high-performance web applications by enhancing build, test, and CI systems. Drive technical initiatives and mentor engineers to ensure reliable, scalable, and efficient cod...
Yesterday
Sr Software Engineer - Engineer
$202K - $224K *
Deliver innovative backend solutions to enhance consumer-facing features, driving growth and user experience for millions. Collaborate with cross-functional teams to shape product vision and optimize...
3 days ago
Sr Software Engineer - Engineer
$202K - $224K *
Champion advanced machine learning solutions to optimize rider pricing, driving revenue and ridership growth. Lead technical direction, enhance algorithms, and collaborate cross-functionally to impact...
1 week ago
Sr Software Engineer - Engineer
$202K - $224K *
Elevate your career by leading innovative machine learning solutions that optimize rider pricing and drive revenue growth. Collaborate across teams to enhance algorithms and mentor junior members, imp...
1 week ago
Sr Software Engineer - Engineer
$202K - $224K *
Unlock potential by leading advanced machine learning initiatives to optimize rider pricing, driving revenue growth and enhancing user experience across Uber's mobility services. Collaborate with cros...
1 week ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.