Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$120K - $155K *

Advance your career as a full stack software engineer, collaborating across teams to design and deploy innovative digital aircraft solutions while enhancing product capabilities and driving continuous...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $92K *

Drive the resolution of technical support escalations as a key Tier 2 expert, leveraging your skills to troubleshoot issues, foster collaboration within teams, and enhance workflows in a dynamic envir...

RemoteRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Technical Services

$159K - $230K *

Drive impactful community initiatives by leading cross-functional projects that enhance regional development and foster public-private partnerships, ensuring alignment with local needs and corporate o...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$171K - $190K *

Transform the way teams collaborate by developing scalable AI-driven solutions that enhance productivity and streamline workflows. Join a dynamic team focused on delivering impactful features for a le...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$85K - $105K *

Join a dynamic team as you tackle complex technical challenges, providing expert support for mission-critical systems in Healthcare and Education. Collaborate with customers and technicians to ensure...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$129K - $174K *

Drive the implementation and management of Microsoft 365 services and SharePoint on AWS GovCloud, ensuring compliance and operational excellence through automation and collaboration with cross-functio...

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $194K *

Empower AWS field teams by developing AI-driven enablement platforms that enhance learning, engagement, and customer interaction. Own backend and full-stack projects, ensuring scalable solutions and o...

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$130K - $155K *

Unlock potential by leading technical design and architecture for scalable applications. As a hands-on contributor, you'll enhance engineering standards, ship high-quality code, and mentor teams while...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$112K - $257K *

Empower our team as a lead full stack developer, driving innovative solutions and guiding a talented group to enhance systems and tackle complex challenges in a dynamic environment...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$86K - $198K *

Join a dynamic team as a senior full stack developer, guiding technical decisions and delivering end-to-end solutions. Elevate development standards, mentor peers, and tackle complex challenges in an...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $120K *

Unlock potential by providing expert technical support for advanced automation systems. Engage with customers to resolve complex issues, ensuring high satisfaction through effective communication and...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $180K *

Transform the cloud landscape by leading Azure infrastructure initiatives, enhancing automation, and ensuring operational reliability. Collaborate with teams to drive improvements and maintain securit...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $251K *

Innovate solutions by architecting and building a centralized platform, driving adoption among developers while leading a team to tackle common challenges faced by builders...

Vancouver, BCIn-Person

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Shape the future of client solutions by leveraging your technical expertise and business acumen. Collaborate with sales teams to design tailored solutions, deliver compelling presentations, and drive...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$145K - $218K *

Engage with strategic customers to deploy and enhance SRE Agent capabilities, driving adoption and value through hands-on integration and development of AI-assisted incident management solutions...

New York, NYRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Elevate your career by providing expert technical support and mentorship to Enterprise Customer Support Engineers, ensuring exceptional customer satisfaction through advanced troubleshooting and colla...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$193K - $261K *

Empower the future of cloud security by designing and developing innovative solutions for a cutting-edge log analytics platform, impacting users globally while collaborating in a dynamic, startup-like...

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$168K - $227K *

Shape the future of cloud security by designing innovative solutions for a scalable log analytics platform, enhancing user data protection, and driving impactful changes in a fast-paced, collaborative...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$168K - $227K *

Empower innovation by designing and developing security features for a cloud-scale log analytics platform. Collaborate with a dynamic team to enhance user data protection and optimize system performan...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$175K - $250K *

Drive developer engagement by creating technical content, demos, and resources. Collaborate with researchers, define DevRel strategy, and enhance the developer experience while leading a growing team...

Today

  •   Less than 5 years exp.  •   Information Technology

$202K - $224K *

Champion the development of high-performance web applications by enhancing build, test, and CI systems. Drive technical initiatives and mentor engineers to ensure reliable, scalable, and efficient cod...

Yesterday

  •   5 - 7 years exp.  •   Transportation

$202K - $224K *

Deliver innovative backend solutions to enhance consumer-facing features, driving growth and user experience for millions. Collaborate with cross-functional teams to shape product vision and optimize...

3 days ago

  •   5 - 7 years exp.  •   Transportation

$202K - $224K *

Champion advanced machine learning solutions to optimize rider pricing, driving revenue and ridership growth. Lead technical direction, enhance algorithms, and collaborate cross-functionally to impact...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$202K - $224K *

Elevate your career by leading innovative machine learning solutions that optimize rider pricing and drive revenue growth. Collaborate across teams to enhance algorithms and mentor junior members, imp...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$202K - $224K *

Unlock potential by leading advanced machine learning initiatives to optimize rider pricing, driving revenue growth and enhancing user experience across Uber's mobility services. Collaborate with cros...

1 week ago

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.