Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$130K - $155K *

Shape the future of Audible's applications by leading complex technical initiatives, mentoring developers, and driving innovative solutions in a collaborative, agile environment...

1 week ago

  •   Less than 5 years exp.  •   Media

$174K - $252K *

Innovate cutting-edge software solutions, leveraging AI and ML technologies. Collaborate with diverse teams to enhance product functionality and user experience, while tackling complex challenges in a...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $100K *

Elevate your career by building and maintaining innovative software solutions in a collaborative team environment, driving quality and reliability in a growth-focused cloud SaaS for municipal finance...

Victoria, BCIn-Person

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's dedicated to delivering high-quality software solutions. Manage the end-to-end software development lifecycle, focusing on scalability, maintainability, and security while collabora...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$86K - $198K *

Transform security operations by enhancing cloud infrastructure, automating security processes, and collaborating with cross-functional teams to ensure robust protection and compliance against emergin...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$287K - $320K *

Join a team that's redefining financial insights through AI. As a senior technical leader, you'll shape the multi-year strategy for Reporting & Insights, guiding engineering teams to innovate and scal...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$287K - $320K *

Transform the future of financial insights by leading technical strategy and architecture for Reporting & Insights. Drive innovation in AI-native reporting while ensuring data integrity for millions o...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$132K - $161K *

Elevate your career by enhancing the reliability and scalability of production systems. Lead database migrations, optimize cloud data platforms, and build self-service tools to empower engineers in a...

1 week ago

  •   Less than 5 years exp.  •   Media

$125K - $150K *

Unlock potential by driving the design and reliability of product infrastructure. Collaborate across teams to enhance software delivery, automate processes, and build scalable cloud solutions while ad...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$104K - $130K *

Support the development of test infrastructure for embedded firmware, ensuring quality and reliability through automated testing and collaboration with diverse teams. Engage in hands-on testing and tr...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $155K *

Unlock potential by owning the CI/CD and QA automation pipelines for high-quality mobile applications. Shape intuitive experiences for millions by leveraging AI to create autonomous and efficient proc...

Reposted 1 month ago

  •   5 - 7 years exp.  •   Consumer Technology

$69K - $148K *

Transform cloud operations by solving complex infrastructure challenges and automating solutions. Collaborate globally to enhance service quality and efficiency while mentoring junior engineers in a d...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$69K - $148K *

Transform your career by solving complex cloud infrastructure challenges. Collaborate globally to enhance Oracle's services, ensuring high availability and efficiency while driving automation and ment...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$69K - $148K *

Help us solve complex cloud infrastructure challenges while enhancing automation and system efficiency. Collaborate globally to ensure high-quality service and operational readiness in a dynamic, 24/7...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$72K - $115K *

Elevate network operations by troubleshooting and optimizing a global data center network. Lead incident response, enhance processes, and drive automation initiatives while collaborating with engineer...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $115K *

Support advanced network operations by troubleshooting and optimizing a global data center network. Collaborate with teams to resolve complex issues, enhance processes, and drive continuous improvemen...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$83K - $137K *

Unlock potential by supporting enterprise virtualization and Kubernetes platforms. Collaborate with senior engineers to ensure reliability and performance across multiple data centers, while building...

5 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Empower innovation by collaborating with cross-functional teams to enhance and support the Data & AI platform. Drive operational efficiency, ensure platform reliability, and contribute to automation i...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Champion the design and operation of scalable backend systems for AI-driven healthcare applications, focusing on reliability, observability, and orchestration of complex workflows to enhance clinician...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$137K - $254K *

Champion the development of AI-driven systems, architecting innovative solutions that enhance legal services. Collaborate cross-functionally to deliver high-performing applications, ensuring quality a...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$137K - $254K *

Drive innovation in AI by architecting and implementing cutting-edge systems that enhance legal solutions. Collaborate across teams to deliver scalable, intelligent applications while ensuring quality...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$100K - $120K *

Join a team that's revolutionizing pharmacy operations with AI. As a Software Engineer, you'll independently ship impactful features and fixes, collaborating closely with experienced engineers in a fa...

Orlando, FLRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$174K - $252K *

Join a team that's shaping the future of mobile technology through innovative iOS development. Leverage your programming expertise and leadership skills to drive impactful software solutions and enhan...

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$102K - $144K *

Launch innovative technical solutions for partners, driving seamless integration and optimizing ad tech platforms. Collaborate with teams to troubleshoot challenges and empower stakeholders through ef...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$165K - $223K *

Champion the future of connectivity by developing innovative software solutions for a groundbreaking satellite network. Collaborate across teams to enhance system reliability and mentor junior enginee...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.