Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$135K - $170K *
Innovate data solutions that empower decision-making across teams. As a key member of the engineering team, you'll design and maintain data products, ensuring quality and accessibility for analytics a...
3 weeks ago
$200K - $230K *
Shape the future of credential security by driving enterprise sales, building relationships, and navigating complex deals. Collaborate with teams to expand market reach and enhance sales cycles, while...
3 weeks ago
Senior Data Enablement Engineer
$120K - $145K *
Pioneer scalable data enablement strategies, bridging enterprise platforms and user teams. Drive adoption, governance, and value realization while leading cross-functional initiatives to enhance data...
Yesterday
$148K - $281K *
Drive innovative cloud solutions by leading a skilled team, managing projects, and enhancing service offerings. Collaborate with stakeholders to ensure operational excellence and deliver exceptional r...
2 days ago
$68K - $161K *
Lead the charge in ensuring high-quality delivery through robust test automation and data validation. Collaborate with stakeholders to validate complex data flows and enhance digital marketing platfor...
4 days ago
$180K - $285K *
Empower customer success by facilitating the adoption of advanced AI models. Collaborate with diverse stakeholders to address technical challenges and ensure seamless integration, driving impactful so...
2 days ago
$130K - $155K *
Unlock your potential by creating impactful technical content and leading community engagement. Collaborate with developers, enhance user experience, and drive innovation in a flexible, remote-friendl...
5 days ago
Sr Manager, Payroll Connection & Integration Support
$135K - $145K *
Lead the charge in optimizing payroll integration operations, managing teams, and driving strategic alignment across functions. Elevate customer experience through data-driven insights and innovative...
3 days ago
Principal Solutions Engineer, Strategic (East & Central)
$193K - $252K *
Join a team that's passionate about solving complex business challenges. As a Principal Solutions Engineer, you'll engage with enterprise clients, drive strategic relationships, and showcase the value...
2 days ago
$140K - $160K *
Elevate your career by joining a dynamic team as a Data Engineer, owning end-to-end data systems and driving platform modernization. You'll improve data reliability and work closely with cross-functio...
Reposted 3 weeks ago
Senior Staff Deployment Automation Engineer
$250K - $300K *
Join a dynamic team dedicated to deploying and automating large-scale GPU clusters. Enhance stability through CI/CD practices while supporting rapid deployment across AI Cloud infrastructures in a fas...
Reposted 1 month ago
Senior Staff Deployment Automation Engineer
$250K - $300K *
Champion the automation of deployment and integration testing for large-scale GPU clusters, ensuring the stability of the CI/CD infrastructure across our rapidly growing AI Cloud ecosystem, supporting...
Reposted 1 month ago
Senior Staff Deployment Automation Engineer
$250K - $300K *
Innovate the deployment automation landscape by owning CI/CD tooling for multi-node GPU clusters, ensuring reliable testing and deployment across a rapidly scaling AI Cloud infrastructure...
Reposted 1 month ago
Enablement Leader, Google Public Sector
$233K - $324K *
Join a dynamic team as you lead enablement initiatives, driving performance across technical and business sectors. Collaborate with executives to design tailored programs, ensuring seamless execution...
1 week ago
$85K - $110K *
Lead the charge in providing advanced remote technical support for complex security systems. Serve as a senior technical authority, mentoring junior engineers and resolving critical issues across ente...
1 week ago
Senior Engineering Manager - Developer Platform (DevEx)
$157K - $224K *
Champion the evolution of developer tooling and CI/CD pipelines, leading a global team to enhance operational efficiency and drive platform modernization for a multi-tenant SaaS environment, ensuring...
5 days ago
$87K - $135K *
Collaborate to engineer and sustain endpoint systems across classified networks, ensuring compliance and security. Lead initiatives in automation and analytics while serving as the Tier III escalation...
2 weeks ago
$87K - $135K *
Empower classified endpoint systems by engineering and maintaining secure infrastructures across multiple networks. Collaborate with teams to ensure compliance, optimize performance, and lead innovati...
2 weeks ago
Principal Software Developer, Backend Platform
$150K - $180K *
Shape the future of backend services by setting technical direction, guiding AI-native workflows, and enhancing platform standards across multiple engineering teams to accelerate development and deliv...
Reposted 1 month ago
$130K - $155K *
Elevate software engineering solutions by architecting and integrating advanced testing platforms across diverse semiconductor environments, ensuring high-quality, reliable execution and fostering tec...
Reposted 3 weeks ago
Software Engineer II - Online & Mobile Backend Developer
$81K - $115K *
Drive innovation as a Software Engineer, collaborating on backend solutions for customer-facing projects. Contribute to microservices development, testing, and troubleshooting in an Agile environment...
2 days ago
Software Engineer II - Online & Mobile Backend Developer
$81K - $115K *
Join a team that's shaping the future of online banking by developing robust Java/Spring Boot microservices. Collaborate in Agile Scrum teams to enhance customer-facing projects and deliver high-quali...
2 days ago
$150K - $200K *
Join us to drive AI integration by transforming client workflows into live agents. You'll manage the entire process from scoping to deployment, collaborating with teams to deliver impactful solutions...
1 week ago
$145K - $175K *
Drive the architecture and automation of systems that enhance healthcare AI products. Collaborate with engineering teams to improve reliability and mentor engineers while ensuring security and complia...
2 weeks ago
$135K - $160K *
Elevate your career as a technical leader, architecting scalable systems and driving DevOps initiatives. Collaborate with engineering teams to enhance product reliability and mentor engineers while en...
2 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.