Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$72K - $92K *

Empower your career by providing essential IT support, resolving technical issues, and enhancing user experience in a dynamic hybrid environment. Collaborate with teams to streamline processes and mai...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join us to engineer seamless Workday integrations that enhance finance operations. You'll optimize data flows, automate processes, and ensure accurate financial reporting, empowering storytellers to g...

1 week ago

  •   Less than 5 years exp.  •   Media

$99K - $160K *

Elevate your career by joining a dynamic team that drives software solutions, automates operational processes, and enhances customer fulfillment through innovative engineering and support services...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Drive innovation by bridging Support and Engineering teams, analyzing complex client issues, and ensuring effective resolutions. Own escalations from start to finish, enhancing collaboration and deliv...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Accelerate project success by enhancing system evaluations with automation, ensuring optimal application performance through proactive monitoring and support. Collaborate across teams in a dynamic env...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $145K *

Drive technical excellence by resolving complex issues in enterprise architectures, enhancing customer success through deep troubleshooting, automation, and collaboration with cross-functional teams t...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$185K - $251K *

Join a dynamic team as you lead enterprise support initiatives, driving customer engagement and technical solutions. Leverage your expertise in managing technical teams and enhancing support processes...

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Transform the future of technical support by leading a global team, optimizing AI-driven solutions, and ensuring seamless customer experiences through effective escalation management and operational e...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$168K - $227K *

Innovate the future of database technology by leading the design and implementation of advanced search and indexing solutions. Collaborate across teams to enhance data retrieval capabilities and ensur...

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$176K - $264K *

Accelerate progress at the forefront of AI-driven automation by designing and building scalable, fault-tolerant systems that enhance enterprise observability and streamline workflows for global custom...

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$176K - $264K *

Transform the future of enterprise workflows by architecting scalable, high-performance systems that enhance AI-driven automation and observability, ensuring seamless integration and operational excel...

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$198K - $242K *

Elevate your career by bridging technical expertise and partnership strategy, guiding developers through integration lifecycles, and enhancing the Datadog ecosystem with innovative monitoring solution...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Support our team in troubleshooting and resolving product issues within the Decision Management Product Suite. Collaborate with various stakeholders to ensure timely solutions while adhering to best p...

Toronto, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$202K - $224K *

Drive the development of high-throughput, low-latency systems for Uber Eats, collaborating with cross-functional teams to enhance core user experiences across multiple product lines and ensuring robus...

5 days ago

  •   5 - 7 years exp.  •   Transportation

$202K - $224K *

Join a team that's building high-throughput, low-latency systems for Uber Eats. Collaborate across product lines to enhance core user experiences while developing innovative solutions in a fast-paced...

5 days ago

  •   5 - 7 years exp.  •   Transportation

$184K - $250K *

Lead the design and deployment of AI systems, collaborating with enterprise customers to drive technical strategy and operational excellence. Own end-to-end outcomes while mentoring teams and scaling...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$192K - $278K *

Shape the future of developer knowledge by driving product strategy and execution. Collaborate with cross-functional teams to enhance AI integration and improve user experiences, ensuring impactful so...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$174K - $178K *

Drive customer success by leading a technical support team, resolving complex issues, and enhancing product performance through innovative solutions and tools. Collaborate globally to ensure 24/7 supp...

Waterloo, ONIn-Person

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$95K - $110K *

Unlock your potential as a key IT Support Engineer, blending hands-on support with engineering tasks. Drive automation, manage access, and enhance security while ensuring seamless IT operations in a d...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$160K - $200K *

Drive innovation by designing and developing scalable backend services, collaborating closely with engineering teams to enhance platform performance and reliability while mentoring junior developers a...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$143K - $194K *

Drive the development of secure, scalable cryptographic services that protect customer data across AWS. Collaborate with cross-functional teams to innovate and enhance security solutions in a globally...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $194K *

Innovate secure software solutions in a dynamic environment, tackling challenges in cryptography and distributed systems. Collaborate with experts to enhance AWS services and deliver customer-centric...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$200K - $270K *

Drive the technical direction for security in a high-scale, customer-facing API environment. Lead architecture for access decisions, ensuring clarity and performance while collaborating across teams t...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Empower technical excellence by diagnosing and resolving complex equipment failures. Collaborate with cross-functional teams to enhance system performance and reliability while providing on-site suppo...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$110K - $130K *

Engineer secure, scalable cloud platforms and automate workflows. Lead migrations, implement observability, and mentor junior engineers while driving cloud-native adoption in a collaborative environme...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.