Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$72K - $92K *
Empower your career by providing essential IT support, resolving technical issues, and enhancing user experience in a dynamic hybrid environment. Collaborate with teams to streamline processes and mai...
Yesterday
System Development Engineer , Workday
$110K - $130K *
Join us to engineer seamless Workday integrations that enhance finance operations. You'll optimize data flows, automate processes, and ensure accurate financial reporting, empowering storytellers to g...
1 week ago
System Development Engineer, Amazon Fulfillment Technologies Support (AFTS)
$99K - $160K *
Elevate your career by joining a dynamic team that drives software solutions, automates operational processes, and enhances customer fulfillment through innovative engineering and support services...
2 weeks ago
$80K - $95K *
Drive innovation by bridging Support and Engineering teams, analyzing complex client issues, and ensuring effective resolutions. Own escalations from start to finish, enhancing collaboration and deliv...
3 weeks ago
$110K - $130K *
Accelerate project success by enhancing system evaluations with automation, ensuring optimal application performance through proactive monitoring and support. Collaborate across teams in a dynamic env...
Reposted 2 weeks ago
Senior Technical Support Engineer - US
$90K - $145K *
Drive technical excellence by resolving complex issues in enterprise architectures, enhancing customer success through deep troubleshooting, automation, and collaboration with cross-functional teams t...
2 weeks ago
Enterprise Support Manager, ES-NAMER-SUP
$185K - $251K *
Join a dynamic team as you lead enterprise support initiatives, driving customer engagement and technical solutions. Leverage your expertise in managing technical teams and enhancing support processes...
4 days ago
$150K - $180K *
Transform the future of technical support by leading a global team, optimizing AI-driven solutions, and ensuring seamless customer experiences through effective escalation management and operational e...
2 days ago
Sr.Software Dev Engineer, DDB Index and Search
$168K - $227K *
Innovate the future of database technology by leading the design and implementation of advanced search and indexing solutions. Collaborate across teams to enhance data retrieval capabilities and ensur...
2 days ago
Sr Software Development Engineer, Business Process Optimization
$176K - $264K *
Accelerate progress at the forefront of AI-driven automation by designing and building scalable, fault-tolerant systems that enhance enterprise observability and streamline workflows for global custom...
3 days ago
Sr Software Development Engineer, Business Process Optimization
$176K - $264K *
Transform the future of enterprise workflows by architecting scalable, high-performance systems that enhance AI-driven automation and observability, ensuring seamless integration and operational excel...
3 days ago
Senior Technology Partner Engineer
$198K - $242K *
Elevate your career by bridging technical expertise and partnership strategy, guiding developers through integration lifecycles, and enhancing the Datadog ecosystem with innovative monitoring solution...
4 weeks ago
Product Support Engineer - Google Cloud Platform
$90K - $110K *
Support our team in troubleshooting and resolving product issues within the Decision Management Product Suite. Collaborate with various stakeholders to ensure timely solutions while adhering to best p...
Reposted 1 week ago
$202K - $224K *
Drive the development of high-throughput, low-latency systems for Uber Eats, collaborating with cross-functional teams to enhance core user experiences across multiple product lines and ensuring robus...
5 days ago
$202K - $224K *
Join a team that's building high-throughput, low-latency systems for Uber Eats. Collaborate across product lines to enhance core user experiences while developing innovative solutions in a fast-paced...
5 days ago
Senior Forward Deployed Engineer, AWS Forward Deployed Engineering
$184K - $250K *
Lead the design and deployment of AI systems, collaborating with enterprise customers to drive technical strategy and operational excellence. Own end-to-end outcomes while mentoring teams and scaling...
2 weeks ago
Senior Product Manager, Developer Knowledge Platform
$192K - $278K *
Shape the future of developer knowledge by driving product strategy and execution. Collaborate with cross-functional teams to enhance AI integration and improve user experiences, ensuring impactful so...
2 weeks ago
Technical Solutions Development Manager, Data Analytics, Google Cloud Support
$174K - $178K *
Drive customer success by leading a technical support team, resolving complex issues, and enhancing product performance through innovative solutions and tools. Collaborate globally to ensure 24/7 supp...
1 week ago
$95K - $110K *
Unlock your potential as a key IT Support Engineer, blending hands-on support with engineering tasks. Drive automation, manage access, and enhance security while ensuring seamless IT operations in a d...
2 weeks ago
$160K - $200K *
Drive innovation by designing and developing scalable backend services, collaborating closely with engineering teams to enhance platform performance and reliability while mentoring junior developers a...
3 weeks ago
Software Dev Engineer , Key Management Service
$143K - $194K *
Drive the development of secure, scalable cryptographic services that protect customer data across AWS. Collaborate with cross-functional teams to innovate and enhance security solutions in a globally...
Yesterday
Software Dev Engineer , Key Management Service
$143K - $194K *
Innovate secure software solutions in a dynamic environment, tackling challenges in cryptography and distributed systems. Collaborate with experts to enhance AWS services and deliver customer-centric...
1 week ago
Principal Software Development Engineer
$200K - $270K *
Drive the technical direction for security in a high-scale, customer-facing API environment. Lead architecture for access decisions, ensuring clarity and performance while collaborating across teams t...
2 weeks ago
$80K - $95K *
Empower technical excellence by diagnosing and resolving complex equipment failures. Collaborate with cross-functional teams to enhance system performance and reliability while providing on-site suppo...
1 week ago
$110K - $130K *
Engineer secure, scalable cloud platforms and automate workflows. Lead migrations, implement observability, and mentor junior engineers while driving cloud-native adoption in a collaborative environme...
1 week ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.