Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$121K - $145K *

Optimize user operations by integrating software solutions in real-time. Collaborate with elite teams to solve complex challenges, ensuring compliance and enhancing system performance in high-stakes e...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$163K - $245K *

Shape the future of data observability by designing and enhancing critical services. Collaborate with engineers to optimize large-scale systems, ensuring data quality and integrity while supporting U...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$163K - $245K *

Transform the observability landscape by designing and enhancing critical services, ensuring data quality and integrity while collaborating with top engineers to optimize large-scale distributed syste...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$163K - $245K *

Optimize and enhance our Kubernetes platform to ensure reliability, scalability, and security. Collaborate with cross-functional teams to deliver innovative solutions. Drive automation and support inf...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$92K - $138K *

Elevate enterprise big data operations by driving performance, optimizing costs, and mentoring junior engineers. Lead incident management and automation efforts to ensure stability in a complex Delta...

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$125K - $144K *

Reimagine customer experiences by delivering integrated AI solutions within enterprise tech stacks. Collaborate with clients to transform complex designs into functional systems while enhancing intern...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $160K *

Collaborate with clients to deliver customized AI-driven technical solutions, integrating them seamlessly into their enterprise systems while enhancing internal processes and driving impactful results...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $100K *

Optimize IT operations by managing endpoint support and user experience. Collaborate with global teams to enhance security, streamline processes, and ensure seamless technology access for users across...

3 weeks ago

  •   Less than 5 years exp.  •   Media

$91K - $163K *

Elevate your career by designing and building innovative full-stack applications. Collaborate with cross-functional teams to deliver secure, high-quality solutions leveraging cutting-edge technologies...

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Join a dynamic SRE team to enhance the reliability and performance of our SaaS platform. Drive automation, incident management, and observability while collaborating with engineering teams to implemen...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$91K - $163K *

Drive innovation in cloud infrastructure by designing and managing secure, scalable solutions on Microsoft Azure. Collaborate with engineering teams to optimize performance, automate processes, and me...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $105K *

Partner with us to deliver exceptional technical support by diagnosing and resolving customer issues across our products. Collaborate with teams to enhance troubleshooting processes and improve custom...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$168K - $227K *

Empower the evolution of secure cloud infrastructure by leading the architecture and technical direction for EC2 control-plane services in air-gapped regions, driving innovation and reliability in gov...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Transform your career by designing and scaling secure infrastructure for AI workloads across cloud and edge environments. Collaborate with engineering teams to enhance platform reliability and impleme...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$98K - $154K *

Empower your career by leading diverse teams in service delivery and client management. Drive ITIL-aligned processes, enhance performance metrics, and foster strong client relationships while ensuring...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$98K - $154K *

Elevate client service delivery by leading cross-functional teams, managing risks, and applying ITIL practices. Drive performance metrics and foster strong client relationships while ensuring operatio...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$147K - $210K *

Transform innovative ideas into reality by developing cutting-edge software solutions in C and Python, focusing on computer vision and machine learning infrastructure to enhance product performance an...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$158K - $213K *

Unlock potential by designing scalable architectures for high-velocity APIs, enhancing global ad experiences, and leveraging cutting-edge AI technologies to deliver strategic insights with minimal lat...

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$147K - $210K *

Unlock potential by driving innovation in generative AI and software development. Collaborate with cross-functional teams to enhance user experiences and optimize ML infrastructure, contributing to im...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$128K - $192K *

Drive the innovative development and integration of semiconductor metrology systems, collaborating on advanced solutions to enhance performance and reliability, with opportunities for international tr...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$188K - $242K *

Advance our platform engineering by leading the operation and enhancement of a self-hosted Temporal cluster, ensuring reliability and scalability while collaborating with multiple teams to streamline...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Shape your career by supporting and maintaining complex broadcast systems for live media production. Collaborate with diverse teams to troubleshoot and enhance critical technologies in a fast-paced en...

1 week ago

  •   Less than 5 years exp.  •   Media

$125K - $150K *

Transform software delivery by leading a global engineering team, architecting innovative Developer Experience and Release Engineering practices, and driving a fully gated SDLC to enhance quality and...

4 weeks ago

  •   11 - 15 years exp.  •   Media

$198K - $202K *

Unlock potential by bridging technical delivery and customer success in AI solutions. Leverage your expertise in cloud architecture and system design to ensure seamless integration and drive impactful...

Toronto, ONIn-Person

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$196K - $230K *

Join a team that's dedicated to enhancing developer infrastructure by optimizing CI pipelines and build systems. You’ll collaborate with engineers to streamline workflows and improve onboarding, makin...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.