Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$143K - $194K *

Drive innovation by designing and building a cutting-edge AI-native security product. Take ownership of the technical direction and deliver impactful features in a dynamic, high-autonomy environment f...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Empower innovation by designing and implementing LLM-powered tools and systems, utilizing AI-assisted development for real-world applications that enhance institutional investor services globally...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Elevate your technical expertise by supporting L1 teams, running investigations, and shipping bug fixes. Collaborate across departments to enhance product quality and customer satisfaction in a dynami...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $196K *

Champion innovative digital collaboration solutions, enhancing employee experiences through SaaS platforms. Drive automation, AI integration, and operational excellence while supporting a global workf...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$190K - $285K *

Lead the charge in designing and building AI infrastructure that enhances developer experience, integrating cutting-edge AI capabilities while ensuring compliance and operational excellence across the...

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$95K - $149K *

Transform our DevOps capabilities by enhancing CI systems and cloud infrastructure. Collaborate with engineering teams to improve reliability and efficiency in build/test environments across AWS and A...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$168K - $227K *

Champion innovation by designing and building software for customer terminals, enhancing connectivity and diagnostics. Collaborate across teams to deliver high-quality solutions that operate reliably...

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Contribute to the development of a robust Kubernetes control plane, enhancing multi-cloud infrastructure and driving scalable architecture for enterprise-grade cloud services...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$137K - $275K *

Shape the future of AI/ML by developing innovative algorithms that enhance user safety. Collaborate with experts to tackle complex challenges and translate research into scalable solutions, making a d...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $230K *

Drive innovative API integrations that connect systems for law firms. Collaborate with engineering and customer teams to enhance solutions, ensuring reliability and efficiency while addressing real-wo...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$99K - $225K *

Champion user-centric design by crafting intuitive digital experiences for self-service cloud platforms. Collaborate with product managers and agile teams to enhance user engagement through research...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$99K - $225K *

Join a dynamic team to design intuitive user experiences for cloud platforms. Collaborate with product managers and agile teams to enhance user engagement through research, prototyping, and interface...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$113K - $140K *

Champion the reliability and performance of critical systems, driving architecture evolution and incident response. Collaborate with a skilled team across AWS and Azure, ensuring security and scalabil...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Join our Solutions Engineering team to drive innovative technical solutions that address customer needs. Collaborate with sales, product, and engineering teams to enhance incident management capabilit...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $196K *

Empower your career by delivering innovative collaboration solutions across SaaS platforms. Join a dynamic team focused on operational excellence, automation, and AI-driven workflows to enhance produc...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Provide expert technical support by resolving complex issues that AI can't handle. Collaborate with engineering teams, manage customer interactions, and enhance support systems to ensure efficient tic...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$192K - $278K *

Shape the future of engineering by leading a team to design and optimize secure, scalable hardware environments. Drive technical strategy and operations, ensuring seamless integration with CI/CD workf...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $175K *

Engage in transforming developer experience by creating precise, accessible documentation for cutting-edge AI products. Drive automation systems to ensure consistency and quality, while enhancing reso...

San Francisco, CARemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$120K - $200K *

Partner with us to enhance customer success by leveraging your RCM expertise. Engage directly with clients to optimize their experience and shape product improvements, driving both satisfaction and bu...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $200K *

Partner with us to elevate customer success by delivering technical expertise and support. Your role will bridge customer interactions and product enhancements, driving satisfaction and ensuring optim...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $155K *

Engage with cross-functional teams to amplify developer productivity, optimizing workflows through innovative tools and infrastructure solutions. Drive automation and orchestrate seamless AI and HPC e...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$117K - $153K *

Join a dynamic team as a Fullstack Software Engineer, driving innovative solutions by building REST APIs and customer-facing components. Collaborate remotely within Canada to enhance engineering proce...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$180K - $200K *

Deliver innovative backend solutions that enhance integrations and streamline security workflows. Collaborate with experts to build reliable services, ensuring seamless connectivity and improved inves...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$267K - $297K *

Innovate and lead the design of resilient distributed systems, tackling complex infrastructure challenges to enhance performance and reliability for millions of users globally. Drive technical strateg...

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$92K - $110K *

Join a team that's dedicated to providing exceptional IT support, troubleshooting complex issues, and enhancing productivity for a distributed workforce. Collaborate across departments to ensure seaml...

Vancouver, BCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.