Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
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Shape the future of workplace technology by promoting innovative solutions, enhancing communication and collaboration. Empower employees through strategic technology tools and best practices across th...
Reposted 2 weeks ago
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Transform the integration landscape by designing and delivering robust Workday solutions. Collaborate with cross-functional teams to create reliable, API-driven integrations that enhance business proc...
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Join a dynamic team as a Workday Solutions Engineer, bridging enterprise HR/finance platforms with innovative integration solutions. Collaborate with stakeholders to design and deliver robust, API-dri...
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Integrated Logistics Support Manager
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Manage and execute Integrated Logistics Support strategies, overseeing spares provisioning and technical documentation while leading a team to ensure optimal performance and risk mitigation across all...
4 days ago
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Transform project delivery by managing cross-functional IT initiatives while collaborating with stakeholders. Utilize your expertise in Agile and Waterfall to oversee project stages from inception to...
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Help us drive revenue growth by managing product portfolios, developing marketing strategies, and collaborating with partners to enhance product offerings. Your expertise will shape our approach to ma...
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Drive the health and security of our Active Directory environment while collaborating across IT teams. As a Systems Administrator, you'll ensure optimal performance, implement best practices, and supp...
1 week ago
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Transform IT support operations by leading a team in delivering Tier 2 solutions, training staff, and enhancing communication between management and personnel. Drive efficiency and ensure high-quality...
2 weeks ago
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Join a team that's driving technology deployment across a multi-family portfolio. You'll manage complex projects, ensuring alignment between vendors and internal teams while delivering innovative prop...
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Transform the IT consulting landscape by leading a dynamic team, driving client engagement, and ensuring exceptional service delivery while managing operational excellence and fostering team growth...
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Empower your career by leading maintenance operations in a dynamic residential community. Oversee a skilled team, manage critical building systems, and ensure safety and reliability while fostering a...
5 days ago
Digital Workplace, Executive Support and Audiovisual AV Support Engineer
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Optimize executive support through high-quality technology solutions, ensuring seamless meeting execution and device management. Collaborate with cross-functional teams to enhance user experiences and...
2 weeks ago
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Lead executive technology support by providing top-tier AV services, ensuring seamless meeting experiences across varied environments. Own device management and enhance user experience through collabo...
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Optimize configuration management processes to ensure compliance and integrity of design baselines. Collaborate with cross-functional teams to support audits, manage data deliverables, and maintain do...
6 days ago
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Drive excellence by leading IT project management initiatives, ensuring alignment with institutional priorities, and fostering a culture of accountability and collaboration across technology projects...
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Drive configuration management excellence by overseeing all program artifacts, ensuring compliance, and collaborating with cross-functional teams to enhance system integrity and support audits in a dy...
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Innovate within a dynamic team to automate and streamline Windows deployment, utilizing your expertise in scripting and system integration to enhance operational efficiency for a federal client...
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Accelerate progress at the forefront of IT systems administration by ensuring optimal performance, security, and reliability of the IT infrastructure, including Microsoft 365 and Azure services, while...
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Elevate client success by owning onboarding from kickoff to go-live. Act as a trusted advisor, managing multiple projects in a fast-paced environment while ensuring clients maximize value from solutio...
Today
Technology Infrastructure & Support Manager
$100K - $120K *
Manage a team delivering IT services aligned with ITIL best practices, leveraging Microsoft and Atlassian technologies. Oversee infrastructure, support operations, and process improvements to enhance...
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System Application Support Engineer
$105K - $125K *
Optimize application performance and reliability by providing expert support and maintenance for critical business systems. Collaborate with cross-functional teams to troubleshoot issues, enhance oper...
Today
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.