Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
$82K - $128K *
Join a team that's at the forefront of IT service management! Oversee daily operations of a dynamic service desk, drive performance excellence, and lead a skilled team to ensure optimal service delive...
2 weeks ago
$82K - $128K *
Build your leadership skills by supervising a dynamic IT service desk team, ensuring operational excellence while enhancing customer satisfaction through strategic performance management and coaching...
2 weeks ago
Manager, Infrastructure Operations
$114K - $142K *
Lead the charge in optimizing IT infrastructure operations, ensuring seamless service delivery and strategic alignment with business goals. Drive modernization initiatives, manage multidisciplinary te...
1 week ago
$110K - $130K *
Lead the charge in providing strategic program management support to the Defense Health Agency, ensuring effective communication and operational excellence across complex projects while engaging with...
2 weeks ago
Service Delivery Management, Lead
$125K - $135K *
Join a team that defines best practices in ITIL V4 Service Management, overseeing the delivery of critical IT services, optimizing processes, and ensuring compliance with audit and regulatory standard...
Reposted 4 weeks ago
Project Manager - Microsoft 365 (M365) Team
$110K - $130K *
Transform your career by managing M365 initiatives and coordinating projects. Drive operational excellence through Agile methodologies, while ensuring effective collaboration across teams and stakehol...
3 weeks ago
$58K - $122K *
Champion IT operations support to enhance Positioning, Navigation, and Timing (PNT) systems for defense initiatives. Collaborate with teams to ensure reliability and efficiency in NAVWAR operations, i...
Today
$85K - $100K *
Pioneer project delivery excellence by managing digital health initiatives, ensuring adherence to standards, and fostering stakeholder relationships to achieve organizational goals within scope, timel...
5 days ago
$110K - $130K *
Shape the future of energy by leading a GIS field service team, overseeing high-voltage operations, and enhancing customer satisfaction through strategic collaboration and operational excellence. Driv...
1 week ago
$88K - $105K *
Optimize network security and infrastructure by leading assessments, implementing solutions, and ensuring robust protocols. Collaborate with teams to enhance system performance and manage disaster rec...
1 week ago
$130K - $145K *
Drive configuration management excellence in a new Agile team for federal IT modernization. Lead the integration of cutting-edge solutions and ensure deployment coordination across critical missions w...
3 weeks ago
$88K - $105K *
Lead the charge in ensuring project success by managing resources, deadlines, and stakeholder relationships. Drive efficiency and enhance processes while participating in all phases of project deliver...
Reposted 2 weeks ago
$80K - $95K *
Join a dynamic team as you provide top-tier IT support across North America. Resolve complex technical issues, enhance user experience, and collaborate with various tech teams to ensure seamless opera...
6 days ago
24/7 User Support and System Specialist
$75K - $158K *
Grow your career with us as a 24/7 User Support expert, leveraging your Military or Intelligence experience to ensure seamless operation of critical Intelligence applications, and providing top-tier c...
3 weeks ago
$95K - $115K *
Transform enterprise infrastructure by leading server operations, modernization, and technical strategy. Drive innovation across Windows, Linux, and virtualization environments while mentoring teams a...
3 days ago
$95K - $115K *
Lead a dynamic team in delivering exceptional IT support services, managing daily operations, and enhancing user experience through effective troubleshooting and staff development in a hybrid work env...
1 week ago
$95K - $115K *
Transform operational environments by resolving technical issues, enhancing system architecture, and leading client engagements. Collaborate with stakeholders to design solutions and implement best pr...
Reposted 3 weeks ago
Staff Technical Specialist - HW/SW Integration
$110K - $130K *
Lead the charge in integrating hardware and software for next-gen vehicle electronics. Collaborate across teams to ensure seamless execution from concept to production, driving alignment and deliverin...
5 days ago
$100K - $120K *
Empower a dynamic Service Desk team to drive IT service excellence through strategic leadership and optimized processes in a high-demand environment, ensuring top-tier customer support and operational...
3 weeks ago
$150K - $170K *
Transform critical federal systems by leading a dynamic team of IT professionals, ensuring high availability and resilience while driving technical excellence and operational efficiency in a hybrid en...
Yesterday
$70K - $95K *
Grow your career with a dynamic team as a System Administrator, providing expert technical support and solutions to clients. Engage in problem-solving, documentation, and client interaction while adap...
2 weeks ago
Service Delivery Manager (Central Region)
$80K - $95K *
Lead the seamless delivery of services to enhance customer satisfaction. Collaborate with a team of technicians to tackle challenges, drive innovation, and ensure high-quality service in a fast-paced...
2 weeks ago
$95K - $115K *
Take ownership of leading our Network and Systems operations team while driving automation initiatives. Mentor talent, develop robust infrastructure, ensure security compliance, and collaborate with I...
4 weeks ago
$95K - $115K *
Transform infrastructure operations by leading our Network, Systems, and Security team. Drive innovation, mentor talent, and execute automation strategies while ensuring compliance with industry stand...
3 weeks ago
Manager, IT Support and Service
$103K - $115K *
Elevate your career by leading IT support teams, enhancing service management, and driving continuous improvement in technology support for learners and collaborators. Collaborate across departments t...
Today
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.