Desktop Support Manager Jobs

Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.

What Does a Desktop Support Manager Do?

Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.

Skills and Experience Employers Look For

Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.

Career Opportunities in Desktop Support Leadership

Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.

Explore Desktop Support Manager Jobs on Ladders

Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.

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$80K - $95K *

Elevate healthcare by educating providers on genetic testing initiatives through virtual platforms. Collaborate cross-functionally to enhance diagnostic strategies and advocate for stakeholder educati...

Denver, CORemote

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$138K - $179K *

Champion strategic solution sales by engaging C/S-Level clients, driving adoption of advanced technologies, and fostering long-term relationships to achieve revenue targets and business growth in assi...

New Orleans, LARemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$138K - $179K *

Accelerate progress at the intersection of technology and sales by engaging C-level executives in complex solution discussions. Drive business growth through strategic account management and advanced...

Little Rock, ARRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$138K - $179K *

Champion complex solution sales by engaging C/S-Level clients, driving adoption of advanced technologies, and developing strategic account plans to achieve revenue targets while fostering long-term re...

Topeka, KSRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$138K - $179K *

Help us drive strategic solution sales by engaging C/S-Level clients, leveraging deep industry knowledge to foster relationships and deliver advanced technology solutions that meet business needs and...

Oklahoma City, OKRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$115K - $173K *

Elevate your career by leading governance and oversight for GSE and investor requirements in Residential Lending. Drive strategic direction, manage complex functions, and collaborate with senior leade...

Mount Laurel, NJRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Champion global software implementation initiatives, leading eLIMS-BPT and eELN programs across diverse sectors. Drive strategic project management, organizational change, and team leadership to ensur...

Lancaster, PARemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$131K - $243K *

Join a team that's driving sustainment transformation and adoption across programs. As a Project Engineer Staff, you'll lead initiatives, coordinate projects, and enhance processes to ensure successfu...

Florida, USRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$108K - $180K *

Execute complex, cross-functional projects that align with strategic objectives. Collaborate with stakeholders and teams to ensure timely delivery, budget adherence, and successful outcomes while driv...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Drive successful customer engagements by managing SaaS solution delivery, building strong client relationships, and enhancing project execution within a dynamic, fast-paced environment...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$160K - $200K *

Join a team that's enhancing IT Operations by designing scalable software solutions. As a Senior Software Engineer, you'll lead development efforts, mentor peers, and ensure high-quality software that...

Texas, USRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Drive business process improvement by analyzing and redesigning workflows, leveraging strong communication and analytical skills to support federal budget processes and enhance operational efficiency...

Maryland, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$92K - $138K *

Join us as a Clinical Application Specialist, leveraging your expertise in maternal-infant care to deliver training and support for digital healthcare solutions. Collaborate with teams to enhance clin...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Transform the technical department by leading a team, ensuring quality control, and enhancing customer satisfaction through effective management and support. Drive operational excellence while fosteri...

Fishers, INRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$117K - $175K *

Shape the future of operational excellence by leading diverse teams, enhancing client satisfaction, and driving strategic initiatives within a fast-paced environment to achieve operational goals and e...

Detroit, MIRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Manage IT projects to implement M365 solutions for diverse clients, ensuring successful execution of project goals and fostering collaboration between teams...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Lead a dynamic team of software engineers to enhance data import systems, ensuring efficient document processing and integration. Drive technical direction, improve engineering practices, and foster a...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Join a dynamic team to optimize technical solutions across the customer lifecycle, bridging Growth and Post-Sales. Drive complex enterprise implementations, enhance team capabilities, and ensure succe...

San Francisco, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $140K *

Take ownership of building intelligent, cloud-native solutions that streamline radiology workflows. Collaborate with cross-functional teams to deliver reliable software, ensuring quality and security...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Drive digital advertising revenue by building relationships with media agencies and brands. Manage the full sales cycle, develop customized solutions, and consistently exceed revenue targets in the Ne...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate your career by leading technical strategies and ensuring application integrity. Collaborate with cross-functional teams to drive innovation, optimize performance, and implement best practices...

Ohio, USRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $160K *

Drive successful execution of data center construction projects by managing commissioning, field modifications, and collaboration with stakeholders, ensuring projects meet timelines and budgets while...

Edmonton, ABRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$170K - $243K *

Unlock potential by leading AI infrastructure planning and network architecture. Collaborate with clients to design scalable solutions for high-performance computing and AI workloads, ensuring optimal...

RemoteRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$135K - $216K *

Drive successful IT program delivery and customer relationships while managing financial performance and team leadership. Engage with stakeholders to identify growth opportunities and ensure high-qual...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$89K - $121K *

Shape the future of Configuration Management by leading CMDB operations, ensuring data accuracy, and driving continuous improvement initiatives. Collaborate with cross-functional teams to enhance gove...

Kentucky, USRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Manager do?question toggle

    A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.

  • What qualifications are common for Desktop Support Manager jobs?question toggle

    Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.

  • How much do Desktop Support Managers earn?question toggle

    Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.

  • What career paths can follow a Desktop Support Manager role?question toggle

    Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.

  • Where can I find Desktop Support Manager jobs paying $100,000 or more?question toggle

    Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.