Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$69K - $104K *
Join us to empower user support as a Tier I Service Desk Agent, resolving IT incidents, guiding junior analysts, and enhancing service processes within a large, multi-security IT environment in a hybr...
4 weeks ago
Support Engineer (Lab Support and Automation)
$86K - $130K *
Join a team that's driving innovation in SoC validation through hands-on software automation and lab support, enhancing validation processes while troubleshooting hardware and software issues in a dyn...
3 weeks ago
$90K - $162K *
Develop and support advanced software solutions for parasitic extraction, focusing on numerical methods and C++ programming. Collaborate with a skilled team to enhance product quality and innovate wit...
4 days ago
$90K - $162K *
Contribute to the design and development of innovative software solutions, ensuring high quality and timely delivery. Collaborate on complex projects, manage releases, and enhance production processes...
4 days ago
$90K - $162K *
Accelerate innovation by leading software development projects, translating complex requirements into high-quality solutions, and mentoring peers while ensuring functional excellence across platforms...
1 week ago
Technical Services Engineer - Federal
$125K - $150K *
Join a team that's dedicated to providing exceptional post-sales technical support for federal clients. You'll troubleshoot complex systems, collaborate with engineering teams, and ensure seamless ope...
1 week ago
$95K - $159K *
Advance enterprise security solutions by managing stakeholder dependencies, enhancing security designs, and delivering timely project outcomes while collaborating with technical teams and clients to e...
1 week ago
$69K - $104K *
Empower the IT service desk by analyzing complex incidents and providing effective resolutions. Collaborate with junior analysts to enhance service quality for a large user base, leveraging your exper...
4 weeks ago
DevOps Engineer (Hybrid) - 29377
$100K - $140K *
Empower your career as a DevOps Engineer, driving cloud infrastructure innovation, automation, and scaling within a dynamic team. Your expertise will enhance service reliability in a hybrid work envir...
Reposted 2 weeks ago
Systems Administrator - Data Loss Prevention, Digital Ops
$100K - $120K *
Take ownership of system administration across cloud and on-premise environments, focusing on Data Loss Prevention. Collaborate with teams to enhance security, troubleshoot issues, and ensure seamless...
1 week ago
Service Delivery Senior Analyst
$46K - $131K *
Join a team that's dedicated to enhancing customer service and operational efficiency. Lead initiatives in finance operations, manage complex reporting, and build strong client relationships while dri...
4 days ago
Senior Forward Deployed Engineer
$120K - $145K *
Empower innovation by leading the development of production Generative AI solutions. Collaborate with cross-functional teams to design, build, and optimize workflows, ensuring operational excellence a...
Reposted 5 days ago
$95K - $115K *
Drive system improvements and enhance applications by identifying opportunities, implementing innovative designs, and maintaining quality code while collaborating with teams to leverage new technologi...
Reposted 2 weeks ago
Delivery Manager, Front Office Applications
$129K - $209K *
Lead the charge in delivering exceptional business value through innovative Front Office Applications. Oversee a diverse team, manage a substantial budget, and ensure quality, schedule, and budget com...
2 days ago
Delivery Manager, Front Office Applications
$129K - $209K *
Lead the charge in delivering high-quality Front Office Applications by managing diverse teams, ensuring budget adherence, and driving innovative solutions that enhance user experiences across multipl...
2 days ago
Delivery Manager, Front Office Applications
$129K - $209K *
Accelerate progress at the forefront of delivery management, leading diverse teams to ensure high-quality, timely, and budget-conscious delivery of innovative Front Office Applications within a comple...
2 days ago
$80K - $95K *
Support mission-critical Mainframe operations by managing batch processing, workload automation, and system monitoring. Collaborate with teams to ensure operational stability and compliance with SLAs...
6 days ago
$80K - $95K *
Drive operational excellence by supporting enterprise Mainframe systems. Manage high-volume batch processing and workload automation while ensuring system stability across multiple LPARs. Collaborate...
6 days ago
$100K - $125K *
Join us to manage and maintain Linux and Windows systems for classified data, ensuring operational availability and troubleshooting technical issues in a dynamic federal program environment...
5 days ago
$104K - $208K *
Accelerate your career by managing and architecting advanced endpoint solutions, ensuring seamless digital workplace experiences across macOS, Windows, and Linux environments while driving automation...
2 weeks ago
$108K - $218K *
Engage in software design and development, enhancing systems and tools. Collaborate with teams to troubleshoot and debug software, ensuring high-quality solutions for diverse platforms. Contribute to...
Reposted yesterday
Deployment Engineer (Tuesday-Saturday workweek)
$80K - $95K *
Explore a key role in our team as you manage and optimize software deployments, ensuring seamless integration and functionality of critical financial applications for our clients while collaborating w...
Reposted 2 weeks ago
Deployment Engineer (Tuesday-Saturday workweek)
$80K - $95K *
Unlock your potential as a Deployment Engineer, responsible for executing software deployments, enhancing CI/CD pipelines, and collaborating with diverse teams for optimal performance in a fast-paced...
Reposted 2 weeks ago
$73K - $103K *
Support a global workforce by delivering exceptional IT solutions. Manage user lifecycle processes, troubleshoot modern workplace technologies, and enhance IT operations through automation and documen...
2 weeks ago
Active Directory / Identity Engineer (Senior)
$135K - $175K *
Lead the management and modernization of the Active Directory environment, ensuring robust identity and access solutions while collaborating with cross-functional teams to enhance security and operati...
Today
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.