Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$85K - $100K *

Drive site engagement by building relationships with clinical trial stakeholders, ensuring compliance, and optimizing performance through tailored strategies and effective communication. Contribute to...

Burlington, ONRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$105K - $170K *

Join a team that's dedicated to enhancing cybersecurity through proactive monitoring and incident response. As an MDR Shift Analyst, you'll tackle security challenges, investigate alerts, and collabor...

California, USRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$141K - $224K *

Lead the design and modernization of mission-critical SATCOM systems, ensuring seamless integration and lifecycle support. Collaborate with cross-functional teams to enhance system performance and ope...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Shape the future of product design by transforming concepts into high-fidelity experiences. Collaborate with cross-functional teams to enhance user interactions through innovative prototyping and AI-a...

RemoteRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Elevate healthcare by educating providers on genetic testing initiatives through virtual platforms. Collaborate cross-functionally to enhance diagnostic strategies and advocate for stakeholder educati...

Denver, CORemote

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Champion security excellence by designing and implementing robust security controls across hybrid environments, collaborating with cross-functional teams to enhance overall protection and response cap...

CanadaRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$135K - $150K *

Advance your career by leading complex enterprise implementations, driving customer adoption, and ensuring measurable value realization. Collaborate with cross-functional teams to operationalize solut...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$79K - $122K *

Transform public infrastructure by leading engineering projects, managing budgets, and ensuring compliance. Collaborate with stakeholders to enhance transportation systems and utilities while providin...

Durham, NCRemote

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$106K - $115K *

Unlock your potential as you contribute to scalable software solutions, collaborating with cross-functional teams to enhance assessment systems. Gain hands-on experience in modern development practice...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$87K - $135K *

Unlock your potential by leading a dynamic Knowledge Management program that enhances IT support services, fosters collaboration, and drives efficiency for a large-scale enterprise environment. Make a...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$131K - $243K *

Drive modernization initiatives by joining a dynamic team focused on designing advanced C4I systems. Contribute to architecture definition, requirements governance, and system documentation while coll...

Colorado, USRemote

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $97K *

Shape the future of digital experiences by delivering innovative web solutions that enhance member engagement and drive growth. Collaborate with cross-functional teams to create intuitive, high-qualit...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$83K - $193K *

Elevate the efficiency of clinical operations by leading Epic Clinical Service Desk initiatives, optimizing workflows, and implementing best practices to enhance patient care and support in a dynamic...

Lincoln, NERemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $150K *

Lead the charge in directing technical architecture and cybersecurity for a statewide Health Information Exchange, ensuring secure integration and compliance with healthcare privacy standards while ma...

Jackson, MSRemote

4 days ago

  •   11 - 15 years exp.  •   Information Technology

$83K - $95K *

Empower our team by analyzing requirements, facilitating sessions, and managing backlogs. Collaborate with stakeholders to ensure clarity and traceability in Agile environments, driving successful pro...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$83K - $95K *

Transform business needs into actionable insights by analyzing requirements, facilitating stakeholder sessions, and managing backlog in Agile environments. Collaborate with teams to ensure traceabilit...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$83K - $95K *

Unlock potential by joining our dynamic team as a Business Analyst, where you'll drive Agile initiatives, facilitate stakeholder engagement, and ensure requirements traceability to enhance project out...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$90K - $100K *

Unlock potential by delivering innovative robotic solutions, ensuring seamless integration and operational success for customers. Collaborate, troubleshoot, and enhance system performance while provid...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $130K *

Shape the future of service contracts by managing customer relationships and ensuring compliance across North and South America. Collaborate with teams to enhance processes and maintain high standards...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $110K *

Lead the charge in transforming concepts into buildable systems by leveraging your expertise in applications engineering. Collaborate with cross-functional teams to deliver precise layouts, cost-effec...

Louisville, KYRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$144K - $288K *

Engage in a pivotal leadership role overseeing core network infrastructure operations. Drive stability, performance, and security across WAN and LAN environments while mentoring a skilled team and man...

RemoteRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Transform regulatory environments by configuring and supporting Veeva Vault RIM systems. Collaborate with clients to ensure compliance and reliability while implementing ongoing managed services and a...

RemoteRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$229K - $260K *

Drive the technical direction for building and delivering containerized applications, ensuring reliability and security across deployments. Collaborate with teams to enhance automation and mentor engi...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Drive mobile engineering excellence across diverse product teams, ensuring strategic direction, fostering collaboration, and enhancing delivery. Lead managers, shape architecture, and cultivate a prod...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$95K - $115K *

Drive successful Oracle project implementations by managing cross-functional teams, ensuring timely delivery within budget, and fostering collaboration in an Agile environment. Utilize strong problem...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.