Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
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Join a dynamic team to drive technical success and adoption across enterprise accounts. Leverage your expertise in project management and technical execution to enhance deployment health and fuel acco...
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Customer Quality Engineer - Integration
$88K - $105K *
Lead the charge in ensuring quality and compliance for mechanical and electrical systems. Collaborate across teams to uphold standards, conduct inspections, and drive continuous improvement in mission...
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Cloud GIS Administrator / Engineer
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Manage cloud infrastructure for high-availability ArcGIS Enterprise systems. Collaborate with federal clients, ensuring top performance across Windows, Linux, and Kubernetes while supporting a distrib...
Reposted 3 weeks ago
Gestionnaire de projet - Gestionnaire de programme sénior - Senior Project - Program Manager
$132K - $182K *
Lead high-impact deployment projects, ensuring timely delivery and client satisfaction while coordinating cross-functional teams in data center environments. Utilize risk management and emerging techn...
Reposted 1 week ago
Sr Network Operations Engineer
$85K - $120K *
Drive excellence in network operations by providing 24/7 support, designing solutions, and ensuring compliance with security best practices. Collaborate with teams to enhance customer connectivity and...
4 days ago
$105K - $130K *
Accelerate progress at the forefront of identity management by designing and implementing robust SSO and IAM solutions across diverse environments, ensuring security and compliance while leveraging au...
5 days ago
Solutions Engineer (Remote - Chicago)
$150K - $190K *
Partner with us to drive innovative solutions as a key technical resource, enhancing customer engagement through demos, POCs, and collaboration across teams to deliver exceptional value in observabili...
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$160K - $232K *
Drive innovation and excellence in electrical engineering projects, ensuring compliance and efficiency. Collaborate with cross-functional teams to optimize data center infrastructure and mentor junior...
Yesterday
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Lead the technology vision and strategy, driving innovation and operational excellence across infrastructure, applications, and cybersecurity while fostering a culture of service and continuous improv...
1 week ago
$160K - $230K *
Transform mission-critical applications by collaborating with AI engineers to enhance performance, scalability, and security. Drive technical excellence and mentor peers while navigating dynamic feder...
1 week ago
$82K - $172K *
Transform your career by leading the integration of Oracle EBS and Cloud EPM. Spearhead data flow management and architectural redesign while collaborating with technical teams to enhance financial sy...
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Software Engineer Associate (Remote)
$66K - $131K *
Join a team that's shaping innovative software solutions. Collaborate with stakeholders to design, develop, and maintain applications while ensuring quality and efficiency in a dynamic environment. Gr...
2 weeks ago
$125K - $150K *
Lead the charge in delivering innovative remedial systems design solutions. Collaborate with multidisciplinary teams, providing technical leadership and strategic direction for diverse environmental p...
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Senior IT Project Manager - Oracle EBS Upgrade - REMOTE
$87K - $162K *
Lead and execute complex Oracle EBS upgrades from planning to delivery, ensuring alignment across teams. Manage scope, budgets, and risks within enterprise environments to drive successful project out...
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$130K - $155K *
Lead the development of innovative Generative AI solutions, overseeing end-to-end processes from design to deployment. Collaborate with cross-functional teams to enhance enterprise systems and ensure...
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$140K - $155K *
Document complex software systems clearly and effectively, ensuring users can independently navigate and configure security solutions. Collaborate with cross-functional teams to create accessible, pre...
4 weeks ago
Staff / Staff II - Application Security Engineer
$220K - $270K *
Unlock potential by guiding application security strategies across diverse product landscapes. In this senior technical role, you'll influence architecture, mentor teams, and enhance security processe...
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Senior Cyber Software Engineer
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Join a team of engineers solving complex networking and security challenges through low-level software development for critical communication systems. Engage in hands-on programming that directly impa...
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Empower your software engineering career by directing AI to deliver full-stack solutions. You'll manage end-to-end feature development, leveraging AWS and AI tools to enhance productivity and quality...
2 weeks ago
Global Solution Consultant - Sophis
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Drive client success by leveraging financial markets expertise to design and deliver tailored software solutions. Collaborate with cross-functional teams to enhance business growth through consultativ...
3 weeks ago
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Champion AI innovation by driving tool adoption, engineering practices, and workforce enablement across the enterprise. Collaborate with cross-functional teams, influencing leaders and building future...
Reposted yesterday
Project Manager (Data Projects)
$120K - $125K *
Transform data analytics initiatives by leading multiple projects, engaging stakeholders, and driving solutions from inception to delivery. Collaborate with technical teams to ensure alignment with mi...
5 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.